Before you get started, you will need your new TELUS SIM card and your SIM card from your old service provider. Make sure your current phone number remains active to complete the transfer. Keep the device you will use with TELUS nearby and ready to go when prompted. To begin the transfer, register or log in to My TELUS and visit the
Data proration means that you won’t have access to the full amount of your data until your next billing cycle. This happens when you make a rate plan change or join TELUS during a billing cycle.
For example, if you switch from a 6GB rate plan to a 10GB rate plan with 12 days left in your billing cycle, you will have access to 4GB of data for these 12 days. You will have access to the full data amount once you enter your first full billing cycle.