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Understanding your TELUS bill
Learn the key elements of your bill and how service changes affect your monthly bill.
Manage your account anytime, anywhere with the My TELUS app
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Why your first bill is different
Partial charges or credits
Billing impacts after service changes
Locating your account number
New and recurring monthly charges
Additional charges, credits and your total due
Last payment and past bills
Switch to paper billing
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TELUS Easy Payment®
Spread the cost of your device over 24 months and know what to expect on your bill after signing up for Easy Payment.
How to pay your bill
The easiest way to pay your TELUS bill is by pre-authorized payments. There are many other simple ways to pay as well.
Why your Mobility bill may be higher than you expected
Help with understanding some common charges that may have caught you off guard.
Help with late payments and overdue balances
Review your options for an overdue balance, including resolving payment issues and setting up a payment arrangement.
Understanding Home Services' one-time charges
Learn about one-time charges for TELUS Home Services, including diagnostic fees and other one-time charges.
Learn about accessibility at TELUS