The Internet Code of Conduct
The Canadian Radio-television and Telecommunications Commission (CRTC) has created the Internet Code so that customers of Internet services are better informed of their rights and responsibilities contained in their contracts with Internet service providers.
Effective January 31, 2020, the CRTC has introduced the Internet Code of Conduct. To learn more about your rights as an Internet consumer, visit the.
If you experience difficulty with your service, you canwith your comments or suggestions on any of our products or services. If you are unable to reach a satisfactory resolution, the may be able to assist you.