A more accessible world is a friendlier world.

Our approach to accessibility is about much more than ticking boxes and meeting minimum standards. We want to give everyone equal access to the devices and services we all need to work, play and stay connected. That’s one way we can help build a friendlier future.

Accessibility for everyone

What is accessibility, and how does TELUS embed accessibility features and principles into everything we do?

Read about accessibility at TELUS

Accessible devices

We offer customers a wide range of mobile phones equipped with built-in accessibility features. Browse visual, mobility, cognitive and hearing/speech features.

Explore accessible phone features

Accessibility services

Learn how we provide access to everyone—from flexible rate plans to hearing and speech assistive technology support.

Explore accessibility services

Help us improve

We know we can do better. Get in touch to provide feedback on the accessibility of our products and services.

Tell us how we’re doing

Support for people with disabilities

Our Internet for Good program is now available to people with disabilities to help them acquire the connectivity they need to succeed in today’s interconnected world.

Welcome to TELUS Accessibility in ASL

Find the latest on TELUS accessible products and services for persons with varying abilities. This video is presented in American Sign Language (ASL) with closed captioning and an audio voice-over track. Please visit our YouTube channel to view "Welcome to Accessibility in ASL" with subtitles. A transcript of ‘Welcome to TELUS Accessibility in ASL’ is available.