Trending Phone support
Phone
Inserting and removing the nano SIM card
Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card which can be activated through your carriers account portal or through contacting your carrier directly; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed. Please contact your carrier's customer service directly if you are experiencing any issues.
Step-by-step
Phone
Setting up mobile hotspot
Step-by-step
Phone
Blocking and unblocking a contact
Step-by-step
Phone
Configuring your cellular internet / APN settings
Step-by-step
Browse all support
Setup and activation
Setup and activation
Hardware and physical features
Hardware and physical features
Settings basics
Settings basics
More support and warranty
More support and warranty
Mobile network and data
Mobile network and data
Storage and memory
Storage and memory
Battery and power
Battery and power
Backup and restore
Backup and restore
Security and lock screens
Security and lock screens
Privacy and location
Privacy and location
Phone calls
Phone calls
Contacts
Contacts
- Adding a contact
- Adding and removing contacts from favorites
- Assigning a picture to a contact
- Assigning a ringtone to a contact
- Blocking and unblocking a contact
- Calling a contact
- Creating a group and adding contacts to it
- Importing and exporting contacts
- Sharing a contact's information
- Syncing account contacts
- Viewing a missed call and adding it as a contact
Texting
Texting
Email
Email
International and travel
International and travel
Camera
Camera
Display
Display
Home screen and feeds
Home screen and feeds
Google Play
Google Play
Setup and orientation
- Adding a payment method to Google Play
- How to change your Google Play country
- How to set up a Family Library in Google Play
- How to submit feedback in Google Play
- Verifying your device’s certification status
Managing updates
- Enabling auto updates for all Android apps
- Enabling auto updates for individual apps
- Updating the Google Play Store
Buying and managing apps
- Downloading an app from Google Play
- How to send a book as a gift in Google Play
- Making an in-app purchase
- Preventing Google Play from downloading apps over a cellular connection
- Reviewing your Google Play transaction history
- Turning on purchase authentication in Google Play
- Uninstalling an app from Google Play
- Updating account information in Google Play
- Updating an app in Google Play
Refunds and cancellations
- Cancelling a subscription in Google Play
- Checking the status of a Google Play refund
- Requesting a refund in Google Play
Managing family settings
- Deleting your family group in Google Play
- Managing family members in Google Play
- Updating your family payment method in Google Play
Gift cards and Play Points
- Claiming the weekly Google Play points bonus
- Getting to know Google Play points
- Redeeming Google Play points
- Redeeming a Google Play gift card
Reporting content and issues
- Reporting a third-party developer issue in Google Play
- Reporting inappropriate or infringing content in Google Play
Google Wallet
Google Wallet
Setup and orientation
- Downloading the Google Wallet app
- Getting to know your Google Wallet homepage
- Sending Feedback to Google Wallet
- Signing into Google Wallet
Adding Items
- Adding a Transport pass
- Adding a boarding pass with a screenshot
- Adding a gift card
- Adding a loyalty card
- Adding a new credit or debit card
- Adding a ticket
- Adding an item to the Google Wallet app
- Adding an item with the ‘Add to Google Wallet’ option
Viewing Item Details and Activity
Using Items
- Finding and using your ticket
- Making a contactless payment
- Using a loyalty or gift card
- Using your transport pass
Removing Items
Item Settings
- Adding a nickname to a payment method
- Changing your default payment method
- Checking your contactless payment setup
- Finding your default payment method
- Setting up a payment method for contactless transactions
Google Wallet App Settings
- Turning Personalization within Wallet on or off
- Turning purchase notifications on or off
- Turning the Use passes across Google and the Personalization across Google Settings on or off
Device Related Settings
- Disabling the Dual Apps feature
- Making sure your phone supports NFC
- Turning NFC on or off
- Turning the NFC Screen Security Setting on or off
Home screen and Multitasking
Home screen and Multitasking
App permissions and maintenance
App permissions and maintenance
Personal information and accounts
Personal information and accounts
Emergency contacts and information
Emergency contacts and information
Youtube
Youtube
- Accessing your settings
- Adding videos to your watch later playlist
- Adjusting your accessibility options
- Changing your notification settings
- Creating a playlist
- Exploring new videos
- Exploring your library
- Going live
- Subscribing to your favorite channels
- Turning autoplay off
- Turning on captions
- Viewing your app usage
- Viewing your history
- Viewing your notifications
- Watching a video
Account
Profile and status