Understanding Home Services' one-time charges

Learn about the various Home Services one-time charges

TELUS sometimes applies a one-time charge to your bill for a variety of reasons, including cost off-setting/sharing costs with customers or as a charge for service that is otherwise a customer responsibility (e.g. wiring inside your home). The information below outlines what these fees are, why TELUS charges them, and (if possible) how these charges can be avoided.

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Effective as of March 24, 2021