How to

Warranty & Repair

Warranty information

All Sonim phones purchased through TELUS are covered by a three year comprehensive warranty starting from the date of purchase, covering manufacturing defects, failures and accidental damage. If you are having issues with your device, you can bring it to a TELUS location for repair.

Keep your phone in top shape

Run diagnostics, learn to use your device and get repair options with the TELUS Device Checkup app.

Check your coverage

You can check your coverage and warranty status at any time online. If you’re having problems with your device, find next steps for repair based on your warranty coverage.

Network features

Sonim XP8 Specifications
Wireless Public Alerts (WPA)
Voice over LTE (VoLTE)
Wi-Fi Calling
Visual Voicemail (VVM) Capable
Current software versionAndroid 8.1 (8A.0.0-06-8.1.0-12.23.00)
Android Security Patch LevelAug 2019

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