We’re currently experiencing longer than usual wait times at our call centres.
Review your payment options for an overdue balance and find out if you qualify for a payment arrangement.
Learn how to set up and manage pre-authorized payments on your My TELUS account so that you never have to worry about paying your bill on time.
The easiest way to pay your TELUS bill is by pre-authorized payments. There are many other simple ways to pay as well.
Learn how to change your address.
Learn how to get more data until the end of your billing cycle with Fast Passes and data top-ups
Learn how to set up a SIM card and replace your mobile device.
Learn how to set up and use your mobile device with Easy Roam.
Personal Identification Numbers (PIN) were implemented as a security measure and provide an easy way to verify customer identity when calling the Contact Centre.
