Your amazing career starts here. Join our team to help transform and improve global food and consumer goods supply chains.

Join our Team | Careers

Customer experience Excellence

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members.The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
Our team members include people like you - enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here's the impact you will make and what we will accomplish together: TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
We are currently recruiting for a Customer Services Advisor.&nbsp;This role sits within our Support teams, providing customer support for our TELUS Crop Management (TCM) software used by agricultural businesses. You'll be part of a collaborative team of around 15 people, supporting customers primarily via telephone, with some queries coming through email and online chat.
The role involves helping customers resolve software-related issues, answering questions on functionality, how to migrate between our products, troubleshooting problems, and guiding users through the system. While many queries can be resolved during the initial call, you'll also work with colleagues, Team Leads, and software specialists to investigate and resolve more complex issues.
We're looking for someone with previous customer support experience, ideally within a software, SaaS or technical support environment. Strong communication skills, attention to detail, and a willingness to learn are key, as you'll be working with customers who are often under time pressure and require a responsive, solution-focused approach.
The team is highly collaborative, with regular knowledge sharing, team meetings, and support channels to help colleagues learn and develop. Full training will be provided on the products, with a particular focus on our rapidly developing TCM solution.Here’s how:
<ul><li>Providing multi-channel support and advice to resolve customer queries via phone, email and online chat.</li><li>Investigating and troubleshooting issues across a variety of software products.</li><li>Gaining detailed knowledge of our products, brand and customer base.</li><li>Working in a highly collaborative team to find solutions to customer queries.</li><li>Proactively maintain a high degree of expertise across our products</li><li>Communicating effectively with colleagues and customers across the business.</li><li>Participating in adding to our substantial learning resources to allow customers to self- serve.</li><li>Collaborating with the wider team on additional project work as the opportunities arise.</li><li>Providing exceptional customer service to our customers, ensuring that they feel happy and satisfied.</li></ul>
What we’d like our candidate to have:
<ul><li>Customer service or support experience,ideally in software support</li><li>Confidence handling customer calls &amp;&nbsp;an ability to interact positively with customers at all levels.</li><li>Strong problem-solving skills, attention to detail and accurate record keeping skills</li><li>Ability to learn new software systems quickly with aptitude for learning</li><li>Collaborative approach and willingness to ask questions &amp; passionate about delivering excellent customer service.</li><li>Good computer skills, with an analytical and organised approach to problem solving.</li><li>Exhibit self-motivation, efficiency and team working.</li><li>Enjoy working within a busy department, actively contributing to ideas and initiatives to grow and meet their goals.</li><li>Be inquisitive and proactive, demonstrate ability to work both independently and as part of a team.</li><li>Be prepared to travel within the UK to visit our other offices, attend events and carry out customer training as required.</li><li>Demonstrate commercial awareness, with excellent listening skills when engaging with our customers to fully understand their needs and wants.</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly. 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
 This is a full-time, hybrid role. There may be opportunity for remote working for exceptional candidates.

United Kingdom

Ross On Wye, GB

Customer Service Advisor

Animal Agriculture

Are you a skilled and passionate Registered Veterinary Technician (RVT) eager to specialize in bovine health?&nbsp;
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.
Our team and what we'll accomplish together
We are seeking a Registered Veterinary Technician (RVT) for our bovine practice, who will join a team made up of bovine practitioners and nutritionists across our multiple locations. You will help transform bovine healthcare as our lead field services RVT. Working across Southern Alberta (Lethbridge/Taber/Brooks), you'll conduct on-farm health programs, lead herd health initiatives, and build strong producer relationships. This role offers increasing autonomy and the opportunity to shape modern cattle health practices.
What you'll do:
As a RVT, you will play an essential role in assisting veterinarians in all aspects of bovine medicine, including feedlot, cow-calf, and dairy productions. Your technical expertise and dedication to animal care will be crucial to the success of our veterinary services and the health of our clients’ herds. Our RVTs are a highly valued and integral part of our team. They play a critical role in taking on a variety of essential responsibilities that directly contribute to the quality of care we provide to our patients and the smooth operation of our facility. 
<ul><li>Work with clients on farms for data recording, processing, and various technical duties.&nbsp;</li><li>In-clinic duties which include reporting, prescription management, and reception</li><li>Work on a rotating schedule to dispense medications, medical supplies, and veterinary products in the warehouse facility, ensuring accurate inventory management and timely fulfillment of orders</li><li>Cow-Calf, Dairy, and Feedlot RVT services</li><li>Lead your own field service initiatives</li><li>Utilize cutting-edge diagnostic technology</li><li>Shape the future of preventative herd health</li><li>Build lasting producer relationships</li><li>Enjoy the freedom of field work with the security of a leading organization</li><li>Champion herd health programs</li><li>Drive producer education initiatives</li><li>Implement innovative treatment protocols</li><li>Mentor future industry leaders</li><li>Create lasting impact in cattle health</li></ul>
We offer competitive salary, paid ABVMA dues, paid CE, and comprehensive benefits including a pension. Enjoy flexible scheduling while working with cutting-edge veterinary technology. Join a dynamic team where your expertise directly impacts agricultural healthcare, backed by the stability of TELUS Agriculture and Consumer Goods.
 
What you bring:
<ul><li>Education: Degree or Diploma from an accredited Animal Health Technology college program</li><li>RVT licensure with the Alberta Veterinary Medical Association.&nbsp;</li><li>Strong communication and proactive problem solving skills</li><li>Passion for bovine medicine</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed</li></ul>

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture. It doesn’t matter who you are, what you do or how you do it, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Canada

Lethbridge, AB

Alberta

Registered Veterinary Technician (RVT), Field Services

Marketing & Revenue Operations

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes. Join our team! The Marketing &amp; Revenue Operations team is a dynamic, driven, fast-paced and highly engaged group. Together, the team is responsible for delivering best-in-class brand marketing, customer marketing, product marketing, pricing, revenue forecasting, sales targeting, and business intelligence &amp; analytics capabilities to the overall TELUS Agriculture &amp; Consumer Goods business. We are the focal point for driving the business’ organic growth strategy and work closely with cross functional partners across our sales, product, finance, technology, and engineering teams. In this exciting new role, you will lead the team responsible for developing and implementing standardized sales forecasting, program interlock, targeting and territory planning. You will be responsible for ensuring we are optimizing our bookings target approaches across the business and maximizing our revenue and profit potential. In addition to the broader marketing team, you will work cross-functionally with finance, sales, operations, and product management to develop the pricing plans and measure the outcomes. You will also lead a team responsible for their individual areas of maintaining a tight relationship and funnel awareness with the agriculture and consumer goods sales teams as well as target and territory planning and interlock. The ideal candidate should have a strong background in SAAS based business planning, forecasting, be data driven to develop bottom up and top down management views and be able to effectively communicate strategies and maintain interlock with stakeholders. <h2>Here's how:</h2> <ul><li>Develop forecasts for software products and services across worldwide geographies and all customer segments</li><li>Own the single source of truth for the TAC regarding the market sizing, targets and forecasting for all segments, regions and products within the business unit</li><li>Partner with market research and product marketing teams to identify trends, competitive landscape, and customer preferences</li><li>Analyze performance data and metrics to identify opportunities for forecast optimization and revenue and margin growth opportunities</li><li>Collaborate with product management, sales, and finance teams to align targets and forecasts with strategies with business objectives</li><li>Lead analysis and forecast modeling to determine accurate forecast methodologies and mitigate risks by surfacing opportunities and maintaining interlock across the business</li><li>Monitor and evaluate performance, making recommendations for adjustments as needed</li><li>Stay updated on industry trends, market dynamics, and regulatory changes that may impact TAC</li><li>Provide guidance and mentorship to team members, fostering a collaborative and high-performing team culture</li><li>Manage team responsible for ensuring tight interlock with current funnel and dealflow,&nbsp; customer programs, industry trends, territory assignments, targets and business goals</li><li>Present strategies and recommendations to senior management and stakeholders</li><li>Partner with sales, operations and data analytics teams to ensure an interlocked view of the current state and future forecast</li><li>Lead interlock and governance process for TELUS Agriculture &amp; Consumer Goods, bringing together cross-functional teams to evaluate deals, assess probabilities and assist sales teams on deal structuring and strategies</li></ul> <h2>Qualifications</h2> What you bring to this role: <ul><li>Bachelor's degree in Business, Economics, Finance, or a related field</li><li>Minimum of 8+ years of experience in forecasting strategy, preferably in the software industry and/or agriculture, consumer goods, or telecommunications</li><li>Strong analytical skills with the ability to interpret complex data and draw actionable insights</li><li>Familiarity in SAP, S/4 HANA is an asset and SFDC skills are required</li><li>Proficiency in forecast analysis tools, software and methodologies</li><li>Excellent communication and presentation skills, with the ability to effectively communicate pricing strategies to stakeholders</li><li>Proven track record of developing and implementing successful pricing strategies</li><li>Strong leadership and team management skills</li><li>Ability to work collaboratively in a cross-functional environment</li><li>Detail-oriented with strong organizational and project management skills</li><li>Knowledge of software industry trends, competitive landscape, and pricing best practices</li></ul> Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Toronto, ON

Ontario

Mgr-Business Analysis-Forecasting and Planning

Agriculture

ARE YOU READY TO TRANSFORM THE GLOBAL FOOD SYSTEM?

Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food safety and quality.We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, delivering transformative insights and optimizing processes from the field to the plate. At TAC, we are united in passion and purpose,collaboratively breathing life into extraordinary opportunities.






ABOUT TELUS FOOD SAFETY &amp; QUALITY
TELUS Food Safety &amp; Quality is a powerful web and mobile platform that enables food businesses to reduce waste, minimize recalls, and drive end-to-end supply chain transparency. Our cloud-based solution empowers Food Processors, Consumer Packaged Goods companies, and Retail Grocers to embed robust standards across their operations — with powerful reporting, real-time alerts, automated compliance tools, ERP integration, and predictive analysis capabilities.





OUR TEAM AND WHAT WE'LL ACCOMPLISH TOGETHER
Our team is a diverse group of talented professionals dedicated to creating cutting-edge products that make a measurable difference in food safety globally. We foster a collaborative and inclusive environment where every idea is valued and every voice is heard. As our Technical Product Manager, you will be the critical bridge between customer needs, technical solutioning, and product delivery - working hand-in-hand with a dedicated Product Manager to ensure our Food Safety &amp; Quality platform continues to evolve, delight customers, and set the industry standard. You will be embedded in the day-to-day rhythm of product development, from the earliest spark of an idea through to active maintenance and eventual end-of-life planning.








WHAT YOU'LL DO
<ul><li>Partner closely with the dedicated Product Manager to understand, communicate, and continuously refine product requirements — translating high-level goals into clear,actionable specifications that engineering and design teams can execute against.</li><li>Actively management of the product lifecycle across all stages: ideation, conception, development, maintenance, and end-of-life planning — ensuring continuity, quality, and momentum at every phase.</li><li>Scope and refine product requirements by breaking down complex problems into well- defined epics, user stories, and acceptance criteria that are ready for sprint execution.</li><li>Participate in agile ceremonies — including sprint planning, daily stand-ups, sprint reviews, and retrospectives — as an engaged contributor who bridges the gap between product intent and technical delivery.</li><li>Serve as a day-to-day liaison between cross-functional teams including Engineering, Design, Customer Success, and Sales — keeping stakeholders aligned, informed, and unblocked.</li><li>Engage directly with customers — including Food Processors, Consumer Packaged Goods companies, and Retail Grocers — to elicit detailed product requirements, validate assumptions, and gather actionable feedback.</li><li>Deliver compelling product demonstrations to both internal stakeholders and external customers, clearly articulating the value and functionality of the TELUS Food Safety &amp; Quality platform.</li><li>Collaborate with UX/UI designers to co-create design requirements, review wireframes and prototypes, and provide feedback to optimize user experience throughout the product development cycle.</li><li>Manage and maintain a well-groomed product backlog in JIRA, ensuring tickets are detailed, prioritized, and reflect current business and customer priorities.</li><li>Write clear technical and functional requirements documentation, including configuration specifications and interface definitions, to support engineering and QA teams.</li><li>Conduct and support user acceptance testing (UAT) to validate that delivered features meet defined acceptance criteria and quality standards before release.</li><li>Identify and escalate impediments that hinder delivery progress, proactively problem- solving to keep the team moving forward.</li><li>Track and report on key product delivery metrics, providing transparency to leadership and stakeholders on progress, risks, and outcomes.</li></ul>

WHAT YOU BRING
<ul><li>Bachelor's degree in a related field — or equivalent practical experience.</li><li>Proven experience in a Technical Product Manager, Technical Business Analyst, or similar role with hands-on involvement in software product delivery.</li><li>Demonstrated experience with software implementation or development — you understand how software is built and can engage credibly with engineering teams.</li><li>Proficiency in JIRA for backlog management, ticket creation, and sprint tracking</li><li> Strong ability to write detailed, unambiguous product requirements, user stories, and acceptance criteria.</li><li>Experience engaging directly with customers to gather requirements, validate solutions, and build trust — including delivering product demonstrations.</li><li>Excellent communication and interpersonal skills, with the ability to translate between technical and non-technical audiences across all levels of an organization.</li><li>Strong analytical and problem-solving mindset with a bias toward tactical, hands-on delivery and execution.</li><li>Collaborative approach with experience working across cross-functional teams including Engineering, Design, Customer Success, and Sales.</li><li>Ability to manage competing priorities and adapt quickly in a fast-paced, dynamic product environment.</li></ul>

GREAT-TO-HAVES
<ul><li>Experience working with stakeholders in the agricultural value chain — particularly Food Processors/Handlers, Consumer Packaged Goods companies, or Retail Grocers.</li><li>Familiarity with food safety, quality management, or regulatory compliance concepts.</li><li>Experience with ERP integrations or data integration projects in a food, agriculture, or supply chain context.</li><li>Familiarity with UX/UI design processes and tools (e.g., Figma), with&nbsp;the ability to&nbsp;contribute meaningfully to design reviews.</li></ul>Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly. 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
 This is Full-Time, Remote working

Technical Product Manager - Food Safety & Quality

Technology

Welcome to TELUS Agriculture &amp; Consumer Goods, where innovation meets impact, and every day brings an opportunity to make a difference. Here, you'll find a team filled with vibrant, enthusiastic, and diverse individuals whose unique contributions not only set us apart but also drive us forward. Together, we are shaping the future with cutting-edge technology and a shared vision of creating meaningful change.
At TELUS Agriculture &amp; Consumer Goods, we believe in the power of our people. Our high-performance culture is designed to be personally fulfilling, professionally challenging, and financially rewarding. We are more than just coworkers; we are innovators, passionate about makingthe world a better place. Join us, and let’s make remarkable human impacts together!
Our team and what we'll accomplish together Our team of technical integration consultants is dedicated to creating seamless connections&nbsp;between client backends and Interlok solutions. We pride ourselves on our collaborative spirit, where&nbsp;every idea is valued, and together, we strive to deliver the best outcomes for our clients. Your contribution will be pivotal in helping us achieve unparalleled integration services, making us the&nbsp;go-to experts in the industry.
In the role of an Integration Consultant, you will join a small, dynamic team of technical integration&nbsp;consultants responsible for integrating client backends (for example MYOB, SAP, Dynamics, Xero&nbsp;and other ERPs) with our middleware technology. In this fast-paced environment you will be&nbsp;&nbsp;responsible for delivery of allocated integration projects, multi-tasking to manage multiple clients&nbsp;and deliverables simultaneously. You will have the opportunity to bounce ideas off the internal team&nbsp;and leverage team strengths to support best client outcomes. The role encompasses&nbsp;communication, project management, business analysis, research &amp; development, problem solving&nbsp;skills as well as being deeply technical.
This&nbsp;hybrid&nbsp;role&nbsp;offers&nbsp;remote&nbsp;working&nbsp;with&nbsp;in-office&nbsp;attendance&nbsp;on&nbsp;Thursdays&nbsp;for&nbsp;team&nbsp;collaboration,&nbsp;and&nbsp;additional&nbsp;office&nbsp;days&nbsp;as&nbsp;business&nbsp;needs&nbsp;arise.
What you'll do ● Consult directly with clients to understand their needs and deliver tailored EDI solutions. ● Engage in hands-on middleware development, configuration, documentation, and&nbsp;deployment activities. ● Manage multiple integration projects simultaneously, ensuring timely and high-quality&nbsp;deliverables. ● Peer review complex code and design, ensuring standards are met. ● Scope and estimate new technical work in collaboration with customers and internal&nbsp;stakeholders. ● Design and prepare solutions for complex Change Requests and EDI Implementations. ● Conduct training sessions and workshops for customers on various products and solutions. ● Be the subject matter expert e/g Review Integration Project Documentation and provide&nbsp;recommendations. ● Manage end-to-end delivery of technical work on integration projects and facilitate project&nbsp;management, communication, and task coordination. ● Implement client technical requirements within our Integration Process and Delivery&nbsp;Methodology Framework. ● Provide third-level support and manage end-to-end delivery of integration projects.
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What you bring ● Bachelor's or Advanced Degree in IT. ● Strong understanding on programing fundamentals, XML and data transformation (XSLT) ● Strong understanding of SQL and database concepts ● Good Understanding of networks (TCP/IP, DNS, firewalls, ports, protocols) ● Strong understanding of Linux operating systems and command line operations. ● Strong understanding of various integration protocols (SFTP, API, AS2, EDI, HTTP webservices) ● Problem solving mindset with excellent analytical and troubleshooting skills ● Excellent verbal and written communication skills - ability to communicate clearly with bothtechnical and non-technical audiences ● Excellent time management - ability to meet deadlines and manage competing priorities ● Prior experience in client-facing roles, with data integration project experience ● Experience with enterprise integration tools ● Demonstrated experience with deployments of enterprise middleware systems ● Experience with SFTP, API, Web Services, SOAP, XML and XSLT ● Prior project experience following Waterfall and/or Agile project implementation ● methodologies ● Demonstrated experience: Tech Business Analysis + Agile + Enterprise Integration Patterns
Great-to-haves ● Experience with and knowledge of EDI in Supply Chain and Agriculture Domain
At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity,&nbsp;equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and&nbsp;life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring&nbsp;their whole selves to work.&nbsp;A significant and sustained effort will be made to support candidates from equity-deserving groups and&nbsp;with lived experience of marginalization and oppression (including Black, Indigenous and People of&nbsp;Colour, LGBTQIA2S+ and persons with disabilities) to apply.

Australia

Sydney, NSW

New South Wales

Integration Consultant

Customer Experience Excellence

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is tackling one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and technology solutions that empower and connect producers to their consumers, we can improve the quality, safety and sustainability of our food and consumer goods globally.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from ag input manufacturers and farmers through to consumer goods companies and their retail / foodservice channels. Our solutions enable our customers to optimize their businesses with more accuracy, efficiency and profit to create unified, trusted and sustainable food and consumer goods value chains.
Today we serve the top Consumer Packaged Goods and Agriculture companies across the globe through our acquired and integrated best-in-class solutions, but we are still building awareness of our brand as TELUS in these industries

Are you ready to embark on an electrifying journey that will revolutionize the global food system?
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.
Our Team and What We'll Accomplish Together
The IT Service Desk Support Analyst - Level 1 provide 1st Level Support and monitoring to IT systems and integration solutions.
<ul><li>Report into the Support Team Leader.</li><li>Salesforce experience a plus</li><li>Work in a team with other experienced Support Analysts</li><li>Provide client support and issue resolution via E-mail, telephone, and other electronic medium.</li><li>Work closely with customers, building a good working relationship</li><li>Create, manage, and resolve support tickets raised against technical issues within agreed time limits</li><li>Monitor the Cirrus and ICE applications and services, ensuring issues are escalated/resolved</li><li>Basic troubleshooting of problems with hosted applications/services and client applications</li><li>Support the roll-out of new applications/customers</li></ul>


What You’ll Do
A Level 1 Support Technician will typically join with less than 12 months experience, or freshly graduated from university. They may come to us with some skills around Linux and MySQL, they might have some basic understanding of XML as well, the rest they will learn with us.&nbsp;
By the time they have completed probation (typically within the first 6 – 12 months) they should be able to meet most, if not all the criteria below.&nbsp;
The most important skills they will need to demonstrate are their written and spoken communication skills, especially to external customers, good ticket accuracy and an appropriate “sense of urgency” - the ability to prioritise issues, proactively identify ongoing issues and escalate where required.&nbsp;
<ul><li>All Level 1 Support Personnel should be comfortable with the core principles required in troubleshooting a message or issue. Conducting core connectivity tests where required and gathering enough information for the Level 2 team if escalation is necessary.&nbsp;</li><li>Maintaining and adding of knowledge base documentation&nbsp;&nbsp;</li><li>Good ticket accuracy (tickets have a correct account, group, category, sub-category, time entries, correct contact, following up responses)&nbsp;&nbsp;</li><li>Proactive identification of ongoing issues and escalating&nbsp;</li><li>Good written and spoken communication skills - both to external customers and internal teams&nbsp;</li><li>Good understanding of XML and related concepts&nbsp;<ul><li>Knowledge of XML – can identify syntax issues and problems in payloads e.g., invalid characters&nbsp;</li><li>Understanding of XML validation - XSD and Schematron, can validate messages locally&nbsp;</li></ul></li><li>Familiarity with document formats;&nbsp;<ul><li>XML, ED I, IDOC and CSV files&nbsp;</li></ul></li><li>Base knowledge of Unix / Linux commands (mv, cp, grep, find, transferring a message to/from the server via command line, tail, less to view logs, ps to find active processes)&nbsp;</li><li>Base knowledge of MySQL &amp; database commands (select, insert, update, delete and backup)&nbsp;</li><li>Base understanding of XSLT and Flat File transforms (XPaths, XSLT templates, conditional checks e.g., if + choose, operators, functions such as substrings, how lookups are called etc.)&nbsp;</li><li>Version Control&nbsp;<ul><li>Able to compare versions for troubleshooting&nbsp;</li><li>Ability to commit, tag in GIT and deploy changes via ADM,&nbsp;&nbsp;</li><li>Able to commit in SVN (APAC staff)&nbsp;</li></ul></li><li>Familiarity with transport technologies: AS2, X400, HTTP, SMTP, SFTP&nbsp;</li><li>Base knowledge of v2 and v3 Adapters&nbsp;<ul><li>Troubleshoot existing config&nbsp;</li><li>Setting up locally Adapter configuration for testing&nbsp;</li><li>Troubleshooting errors with the adapter starting or when running&nbsp;</li></ul></li><li>Comfortable with foundational investigation required for any issue (gathering source data, logs, config, mappings)&nbsp;</li><li>Understanding of Hub Management&nbsp;&nbsp;</li><li>Basics of Security Certificates – (what is a private key password, keystore password, public certificate, private certificate, difference between using a cert for SSL and encrypting/decrypting data)&nbsp;</li><li>Good knowledge of at least 1 Proagrica web apps - one of these being AIMS&nbsp;</li><li>Good knowledge of Dashboard Plus and ICE / CALM (no reports of missed failures/in-progress messages, alert to VIP queue issues, no unattended repeated alerts and regularly maintaining dashboard/alerts page throughout the day)&nbsp;</li><li>Foundational knowledge of JMS and SonicMQ (e.g., Dead Message Queue, JMS test client to browse messages, difference between queues and topics)&nbsp;</li><li>Identification of configuration and mappings (e.g., can work out how a message gets from A to B and what Adapters are involved) with some assistance required.&nbsp;</li></ul>

What You Bring
Experience
<ul><li>Recent graduate or some previous 1st level experience</li><li>BS Engineering/Computer Science or equivalent experience required</li></ul>
Required Skills
<ul><li>Be highly self-motivated and proactive</li><li>Have strong communication and documentation skills (written and oral).</li><li>Excellent customer service skills and a desire to help people.</li><li>Have a good working knowledge of MS Windows and Unix/Linux OS</li><li>Have a working knowledge of XML concepts</li><li>Have an understanding of relational databases and SQL Queries</li><li>Demonstrate an analytical approach to troubleshooting</li><li>Possess a team player attitude and excellent interpersonal skills&nbsp;</li></ul>

Although not required, any knowledge or experience in the following will be highly regarded:
<ul><li>XSLT/XPATH</li><li>Previous experience in IT support</li><li>MySQL</li></ul>

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

United States

North Carolina

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Are you ready to embark on an electrifying journey that will revolutionize the global food system?
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.
Our team and what we'll accomplish together
We are seeking an experienced Automation Systems Engineer to manage and maintain critical automation systems, including portal bot operations, SQL-driven database management, document conversion processes using Altair&nbsp;
Monarch, and electronic loading of claim data document conversion processes, and electronic loading of claim data. Leveraging artificial intelligence to streamline workflows, reduce manual tasks, and improve overall business productivity. This role is integral to our operational efficiency, handling high-volume automated document processing and system configurations.
What you'll do
<ul><li>Configure and maintain portal bot automation systems using Typescript and Node.js</li><li>Manage and optimize Monarch setup configurations for document conversion</li><li>Design and troubleshoot advanced Monarch conversion rules for complex document formats</li><li>Oversee automated claim backup retrieval processes</li><li>Maintain and update browser automation scripts using Selenium and Playwright</li><li>Configure and manage 2FA integration systems</li><li>Handle daily automated processing of thousands of documents</li><li>Manage PostgreSQL database operations for tracking and status updates</li><li>Monitor and maintain queue service operations</li><li>Work within JIRA and track all time worked daily</li><li>Create machine learning models and algorithms to solve business problems and automate tasks.&nbsp;</li><li>Identify bottlenecks and deploy AI-driven applications to streamline processes.&nbsp;&nbsp;</li><li>Daily observation and monitoring of automation.&nbsp; Set-ups are subject to change with no notice and require immediate tweaks to ensure the process is working properly.&nbsp;&nbsp;</li><li>Write and optimize complex SQL queries for data extraction and reporting</li></ul>
What you bring
Primary Technologies
<ul><li>Typescript/Node.js</li><li>Selenium and Playwright</li><li>SQL</li><li>Altair Monarch</li><li>Excel (Advanced)</li><li>Regular Expressions</li></ul>

Additional Technologies
<ul><li>Bun runtime</li><li>AutoIt</li><li>Sendgrid</li><li>Linux and Windows Server</li><li>GitHub</li><li>Twilio integration</li></ul>

Required Skills &amp; Experience
<ul><li>Strong programming background with 3+ years of focus on automation</li><li>3+ Years, SQL coding experience (PostgreSQL preferred)</li><li>Expertise in browser automation frameworks</li><li>2+ years, Expert level Altair Monarch proficiency including custom rule creation and troubleshooting is required</li><li>Problem-solving and system optimization capabilities</li><li>Ability to maintain and improve complex automated systems</li></ul>

Work Schedule
<ul><li>Full-time position (40 hours/week Monday through Friday)</li><li>May require additional hours during system migration periods</li><li>Regular participation in team meetings (approximately 5 hours bi-weekly)</li><li>Primary focus on system maintenance and development (75-80 hours bi-weekly)</li><li>The ideal candidate will be detail-oriented, capable of managing complex automated systems, and able to optimize processes for maximum efficiency while maintaining high accuracy standards.</li></ul>

At TELUS Agriculture and Consumer Goods, we are dedicated to fostering an inclusive and supportive environment where all individuals can thrive. We value the unique perspectives and experiences that each person brings to our team and invite you to join us on our journey of growth and learning. Together, we aim to create a respectful and welcoming global community.

Automation Systems  Engineer

Are you a skilled and passionate Registered Veterinary Technician (RVT) eager to specialize in bovine health?&nbsp;
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.
Our team and what we'll accomplish together
Join our Animal Health team, where you'll combine your Registered Veterinary Technician expertise with cutting-edge pharmacy operations to support one of Western Canada's most progressive cattle health teams. Working alongside veterinarians, other RVTs, field technicians, and producers, you'll be part of a supportive culture dedicated to meaningful work that directly impacts livestock health and agricultural sustainability. You'll have access to innovative digital health platforms and mentorship opportunities as you grow your career in a dynamic, collaborative environment.
What you'll do

<ul><li>Oversee and manage the pharmaceutical website for client prescriptions, dispensing, and annual prescription renewals</li><li>Lead warehouse operations including picking, packing, and shipping pharmaceutical products with accuracy and efficiency</li><li>Perform clinical procedures and support veterinarians on animal health initiatives</li><li>Manage inventory systems, monitoring short-dated and expired products to ensure quality control</li><li>Coordinate pharmaceutical transfers between clinic locations and deliver products to clients as required</li><li>Provide exceptional customer service by taking orders, educating clients, and addressing questions and concerns over the phone and in person</li><li>Use internal accounting systems and digital health platforms to manage daily operations and maintain detailed records</li></ul>

What you bring

<ul><li>Registered Veterinary Technician (RVT) license from ABVMA or other provincial veterinary association</li><li>Veterinary Technologist or Animal Health Technologist Diploma from an accredited school with active path to obtaining license</li><li>Proficiency with computer systems including MS Excel, MS Word, and Google Suites</li><li>Basic understanding of feedlot, cow/calf, and dairy production systems</li><li>Strong customer service skills with ability to communicate effectively with clients and producers</li><li>Excellent attention to detail and ability to multitask under pressure</li><li>Physical capability to lift, push, and pull up to 50 pounds in a warehouse environment</li><li>Ability to prioritize and work both independently and as part of a team</li><li>Valid Class 5 driver's license and comfort with daily short to medium-distance travel</li></ul>

Great-to-haves

<ul><li>Experience in livestock medicine or veterinary pharmacy operations</li><li>Tech-savvy approach to learning new digital health platforms</li><li>Passion for mentoring and supporting team members</li></ul>

Benefits &amp; Work Environment
This full-time position offers competitive salary, paid ABVMA dues, paid continuing education (CE) allowance, comprehensive health benefits, pension, and training including forklift certification. Regular hours are 8:30am–4:30pm, Monday to Friday, with a paid lunch break. Some flexibility may be needed to meet client priorities.
At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.
&nbsp;A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities).&nbsp; We offer accommodation for applicants with disabilities during the recruitment process.

Okotoks, AB

Registered Veterinary Technician (RVT), Dispensing Services (Temporary)

Are you ready to embark on an electrifying journey that will revolutionize the global food system?
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities. Our team and what we will accomplish together
We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality, and sustainability of food and consumer goods, with specialized focus on beef cattle operations, feedlots, and related agricultural services. Our innovative solutions and purpose-built applications serve every participant in the supply chain, from seed manufacturers and farmers to grocery stores and consumer goods companies.
We are seeking an Animal Scientist I, for our bovine practice, who will join a team of animal scientists and practitioners across multiple locations in Canada and globally. The ideal candidate will be responsible for providing expert nutritional consultation and support to our clients, ensuring optimal performance, health, and welfare of their cattle.
What you’ll do
<ul><li>Assist clients in obtaining optimal performance, health, and welfare while supporting economic returns through efficient production animal management.</li><li>Provide the most up-to-date and professional consultation services to help cattle producers raise healthy, productive cattle.</li><li>Conduct regular on-farm visits with clients and management to support feeding initiatives.</li><li>Review client data and research to provide evidence-based recommendations.</li><li>Work with an amazing team of nutritionists, veterinarians, researchers, and others every day.</li></ul>

What you bring&nbsp;
<ul><li>Master of Sciences or PhD focusing on ruminant nutrition, animal science, range management, or a related field is required.</li><li>Strong communication and proactive problem-solving skills.</li><li>Ability to analyze data and research to provide evidence-based recommendations.</li><li>Dedication to assisting clients in achieving optimal cattle performance and health.</li><li>Ability to work collaboratively with a diverse team of professionals.</li><li>Practical experience in on-farm consultation and management.</li><li>Flexibility to work in various agricultural environments and adapt to changing conditions.</li></ul>
 Great-to-have
<ul><li>Proficiency in conducting and applying advanced research in ruminant nutrition.</li><li>Practical experience in on-farm consultation and management.</li><li>Experience working in diverse agricultural environments globally.</li></ul>

Denver, CO

Colorado

Animal Scientist (Production Consultant), Bovine Nutrition

Are you ready to embark on an electrifying journey that will revolutionize the global food system?
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.
 
Our team and what we will accomplish together
We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality, and sustainability of food and consumer goods, with specialized focus on beef cattle operations, feedlots, and related agricultural services. Our innovative solutions and purpose-built applications serve every participant in the supply chain, from seed manufacturers and farmers to grocery stores and consumer goods companies.
We are seeking an Animal Scientist I, for our bovine practice, who will join a team of animal scientists and practitioners across multiple locations in Canada and globally. This position is based at our Lethbridge, Alberta location. The ideal candidate will be responsible for providing expert nutritional consultation and support to our clients, ensuring optimal performance, health, and welfare of their cattle.
What you’ll do

<ul><li>Assist clients in obtaining optimal performance, health, and welfare while supporting economic returns through efficient production animal management.</li><li>Provide the most up-to-date and professional consultation services to help cattle producers raise healthy, productive cattle.</li><li>Conduct regular on-farm visits with clients and management to support feeding initiatives.</li><li>Review client data and research to provide evidence-based recommendations.</li><li>Work with an amazing team of nutritionists, veterinarians, researchers, and others every day.</li></ul>

What you bring&nbsp;

<ul><li>Master of Sciences or PhD focusing on ruminant nutrition, animal science, range management, or a related field is required.</li><li>Strong communication and proactive problem-solving skills.</li><li>Ability to analyze data and research to provide evidence-based recommendations.</li><li>Dedication to assisting clients in achieving optimal cattle performance and health.</li><li>Ability to work collaboratively with a diverse team of professionals.</li><li>Practical experience in on-farm consultation and management.</li><li>Flexibility to work in various agricultural environments and adapt to changing conditions.</li></ul>
 
Great-to-have

<ul><li>Proficiency in conducting and applying advanced research in ruminant nutrition.</li><li>Practical experience in on-farm consultation and management.</li><li>Experience working in diverse agricultural environments globally.</li></ul>

At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.
A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities).&nbsp; We offer accommodation for applicants with disabilities during the recruitment process.

Consumer Goods

Are you ready to embark on an electrifying journey that will revolutionize the global Consumer Goods Trade and RGM market? Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way Consumer Goods Manufacturers price and prompt their brands through their channels! We are not just a team; we are an inspired collective on a relentless mission to establish a connected value chain, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities. Our team and what we'll accomplish together Join our TAC Consumer Goods team and drive transformational growth in the Trade Promotion Management (TPM) and Trade Promotion Optimization (TPO) market. As our new Account Executive, you'll partner with CPG manufacturers—from Fortune 500 companies to emerging mid-market innovators—to deliver comprehensive positioning&nbsp; of our proprietary TPM/TPO solutions that drive measurable trade promotion effectiveness and competitive advantage. You'll serve as the critical link between TELUS Consumer Goods Pre-Sales, Business Development, and Product Management, combining your hunter instincts with deep consultative expertise to position our market-leading technology and integrated TAC ecosystem as the trusted partner transforming how manufacturers optimize their go-to-market strategies. This is a high-impact role where your ability to translate complex functionality into compelling business outcomes will directly enhance TELUS' presence and influence in the CPG manufacturer market. What you'll do <ul><li>Lead enterprise account strategy and relationship development with CPG manufacturers (Fortune 500 and mid-market) to enhance TELUS Consumer Goods' presence and influence in the TPM/TPO market, positioning yourself as a trusted strategic advisor and subject matter expert.</li><li>Conduct discovery calls and comprehensive needs assessments with manufacturer clients to deeply understand their trade promotion challenges, competitive positioning, business processes, and go-to-market strategies; translate these insights into compelling, tailored product demonstrations that directly address their specific pain points and objectives.</li><li>Deliver consultative, value-driven sales presentations of TELUS Consumer Goods' TPM/TPO solutions, showcasing proprietary functionality, competitive differentiation, and integration with the broader TAC ecosystem; position solutions as strategic business enablers rather than feature-focused tools.</li><li>Serve as the primary lead for RFP/RFI responses, articulating how TELUS solutions solve specific client business challenges and deliver measurable ROI compared to competitive alternatives.</li><li>Collaborate closely with Product Managers and Business Development teams to identify product gaps, refine messaging for new functionality and enhancements, and define go-to-market positioning for emerging capabilities based on market intelligence and client feedback.</li><li>Identify and communicate opportunities for product functional development based on competitive landscape analysis and client feedback gathered throughout the sales cycle.</li><li>Develop and execute account strategies that expand wallet share and drive new business growth while maintaining strong relationships with key stakeholders across the manufacturer organization.</li><li>Support implementation project planning by gathering and synthesizing information from key stakeholders during the sales cycle to ensure successful solution deployment.</li></ul> What you bring <ul><li>6 to 8 years of experience in CPG sales, sales engineering, or solution architecture roles, with a proven track record of driving deals and influencing purchasing decisions with Fortune 500 and mid-market CPG manufacturers.</li><li>Deep understanding of Trade Promotion Management (TPM) and Trade Promotion Optimization (TPO) dynamics, including manufacturer-to-retailer-to-consumer channel relationships, trade promotion strategies, CPG business processes (trade planning, promotion execution, analytics), and how CPG companies optimize their promotional effectiveness.</li><li>Proven experience with TPM/TPO solutions—either as a system administrator, domain expert, or having played an integral role in a TPM system implementation or deployment.</li><li>Advanced consultative selling expertise—ability to diagnose complex business challenges, understand client pain points, and translate them into compelling ROI-driven solution narratives that demonstrate competitive advantage.</li><li>Demonstrated ability to deliver clear, concise, and impactful product demonstrations and presentations that effectively communicate functionality, value proposition, and competitive differentiation to both technical and business stakeholders; comfort presenting to executive audiences.</li><li>Strong industry knowledge and the ability to serve as a trusted advisor to clients; proven success in building credibility and influence across complex, matrixed organizational structures.</li><li>Excellent communication skills (verbal and written)—ability to articulate complex concepts clearly to diverse audiences including C-suite executives, finance teams, and operational stakeholders; strong RFP/RFI writing and proposal development skills.</li><li>Proven ability to work effectively in matrixed team environments, gaining results without direct line authority while collaborating with Sales, Business Development, and Product Management teams.</li><li>High degree of flexibility and adaptability in managing dynamic priorities and evolving client needs in a fast-paced environment.</li><li>Valid driver's license and willingness to travel as required to support key customer relationships.</li></ul> Great-to-haves <ul><li>Experience in Finance, Sales Finance, Trade Finance, or Revenue Management within a CPG manufacturer environment.</li><li>Demonstrated success in a hunter/business development role, with experience identifying new market opportunities and driving new business growth in the CPG or SaaS space.</li><li>Familiarity with competitive TPM/TPO solutions and the ability to articulate TELUS' competitive differentiation in the marketplace.</li><li>Experience supporting or leading implementation projects, including stakeholder management, requirements gathering, and deployment planning.</li><li>Knowledge of broader TAC ecosystem solutions (agriculture, supply chain, data analytics) and ability to position integrated value propositions to CPG manufacturer clients.</li><li>Strong analytical and problem-solving skills, with the ability to understand cause-and-effect relationships among CPG channel trading partners (manufacturers, distributors, retailers, consumers).</li><li>Data-driven mindset with experience in trade promotion analytics, reporting, or using data to inform ROI demonstrations and business case development for clients.</li><li>Commitment to continuous learning and staying current with product roadmaps, emerging functionality, and market trends in the TPM/TPO space.</li></ul> At TELUS Agriculture and Consumer Goods, we are dedicated to fostering an inclusive and supportive environment where all individuals can thrive. We value the unique perspectives and experiences that each person brings to our team and invite you to join us on our journey of growth and learning. Together, we aim to create a respectful and welcoming global community. #LI-Remote or #HybridWork

Chicago, IL

Illinois

Account Executive, Consumer Goods TPM & TPO

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
 Here’s the impact you will make and what we will accomplish together
TELUS Agriculture is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from Seed Manufacturers and Ag Retailers, through Farmers to Food Producers and Grocery Stores. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and improve the profitability, quality and sustainability of food production across the entire supply chain.
As part of our Agribusiness team, you’ll help our customers leverage technology and data insights to connect upstream and downstream and optimize profitability, efficiency and insights.&nbsp; Our key customers typically include; Ag Input Manufacturers, Ag Retail, and leading food producers. The Sales and Customer Development Manager will work remotely, reporting to Australia Sales and will be responsible for the company's sales and customer development success for selected customers and prospects in Australia and New Zealand. This will be accomplished through effective sales, customer development, account management, solid market execution skills, and the ability to develop strong relationships. The desired candidate will have proven knowledge and experience in Sales, Account Management, Customer Development, Prospecting and Software as a Service. Experience in Agribusiness is also highly valued.
This role is predominantly remote and working from home, with the expectation to manage/travel in Australia from time to time, and on occasion New Zealand. 
Here's how
<ul><li>Present, promote, renew and sell primarily Supply Chain Efficiency solutions and Food Safety and Quality solutions to existing and prospective customers. Agronomy and Rebate Management solutions are also relevant</li><li>Segment the assigned customers, prospects and territories, and create a structured approach to account management, renewals, prospecting and new sales</li><li>Develop and maintain positive, trusted and partnering relationships with customers and prospects, at both head office level and bottom up with influential end users</li><li>Provide feedback regarding customer usage and needs to Product Management, Marketing and other teams</li><li>Keep all customer and activity information live and up-to-date in Salesforce, and meet other Salesforce pipeline and data requirements</li><li>Provide feedback to the marketing, product and sales enablement teams on content required by prospects in the sales process</li></ul>
 What you bring to the role
<ul><li>Ability to develop and execute account plans to foster deep, long-term customer partnerships, maximize adoption of solutions, and drive recurring revenue through consistent retention and upsell opportunities</li><li>Perform the proper discovery through to a winning sale strategy for each target. Understand prospect’s position with competitors, uncover a prospect's needs and pain points, develop and position compelling “Why Us?” and determine buying criteria and timeline</li><li>Ability to own and control a sale or renewal from the cradle to the grave, manage objections, ask the right questions and propose product solutions</li><li>Knowledge of software platforms frequently used by medium and large enterprises</li><li>Excellent verbal and written communication skills, including excellent presentation skills</li><li>Ability to establish strong and trusted relationships with customers and prospects, and collaborate at all levels internally and externally</li><li>Excellent at managing time, priorities, and tasks</li><li>Able to work independently while being a team player locally and globally in a remote setting using virtual communication tools</li><li>3+ years of experience in sales, account management or business development</li><li>Proven experience in the food or agribusiness sectors is highly valued</li><li>Must be equally comfortable selling to middle level as well as executive level</li><li>Computer Skills: To perform this job successfully, an individual will need to be or become proficient in Google Suite applications and Salesforce&nbsp;</li><li>Travel required to meet with customers as needed. In addition, the position may require occasional travel to industry events and trade shows</li></ul>
 Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Sales & Customer Development Manager - Agribusiness

Explore the agricultural industry, research procedures, and field work to enhance cattle welfare and productivity&nbsp;
Our Team and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is a great place to work! You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as on the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient food production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.
What you'll do
As a successful candidate, you'll have the opportunity to develop expertise in field operations, livestock management, and data analysis. This role offers significant potential for skill acquisition, with hands-on experience in cutting-edge agricultural practices. You'll gain valuable knowledge in research methodologies and field procedures, contributing to innovative projects within the industry. Our company prides itself on a vibrant corporate culture that fosters professional growth and collaboration. Join us to make a meaningful impact in agriculture while advancing your career in a supportive and forward-thinking environment.
This position is a Paid Internship opportunity to be based on-site, in Okotoks, Alberta.
<ul><li>Collaborate with Research Team Management, company professionals (e.g., veterinarians and animal scientists), and other company and Research Team personnel</li><li>Support the progress of research studies, with a focus on field implementation and communication with client-site personnel</li><li>Work to optimize field data collection and management to support high quality data</li><li>Work on research field projects conducted in areas such as animal health, feeds and nutrition, performance enhancement, and marketing strategies</li><li>Help to troubleshoot and maintain specific feeding systems (such as Vytelle or GreenFeed) at local client sites</li><li>Training on specific computer applications (e.g., Excel and Access) provided</li><li>Field work (up to 100% of role) conducted at local commercial client sites (typically within 2 hours of the Okotoks office although further travel may be required) throughout the year, with field overtime and scheduled weekend work expected and compensated</li><li>Field work may be heavily weighted for the autumn/winter depending on the research priorities, and outdoor work is expected</li><li>Field work will entail duties such as chute-side data quality control, cattle handling, and other field support (e.g., orts collection and sample collection [e.g., blood, fecal, nasal secretion, water, soil, feed, etc.])</li><li>Field work includes feed delivery to study cattle by feed truck and will require rotating weekend work throughout the year based on research pen cattle occupancy and current department staffing</li><li>Work on feedlot data projects as assigned</li><li>Performance of other research-related duties as assigned</li></ul>
What you bring
<ul><li>Demonstrate effective field skills (through post-secondary degrees or relevant cattle industry experience)</li><li>High attention to detail</li><li>Strong communication and interpersonal skills</li><li>Self-motivated, with the ability to work independently as well as in a team environment</li><li>Moderate computer skills, and proficiency using Google Workspace and Microsoft Office applications</li><li>Conduct oneself professionally within the business environment and support a culture of cooperation, inclusiveness, tolerance, positivity, flexibility, and engagement</li><li>Valid Class 5 Alberta driver’s license required</li></ul>
Great to have
<ul><li>Ability to drive a feed truck</li><li>Relevant cattle industry and research knowledge and experience&nbsp;</li><li>Previous experience with data</li></ul>

At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work. A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities). We offer accommodation for applicants with disabilities during the recruitment process.

Cattle Research Intern (12 months)

Welcome to TELUS Agriculture &amp; Consumer Goods, where innovation meets impact, and every day brings an opportunity to make a difference. Here, you'll find a team filled with vibrant, enthusiastic, and diverse individuals whose unique contributions not only set us apart but also drive us forward.&nbsp;
Together, we are shaping the future with cutting-edge technology and a shared vision of creating meaningful change.&nbsp;
At TELUS Agriculture &amp; Consumer Goods, we believe in the power of our people. Our high-performance culture is designed to be personally fulfilling, professionally challenging, and financially rewarding. We are more than just coworkers; we are innovators, passionate about making the world a better place. Join us, and let’s make remarkable human impacts together!&nbsp;
Our Team and What We'll Accomplish Together
We are looking for an IT Business&nbsp;Analyst (Product&nbsp;Specialist)&nbsp;to join our Integration team at TELUS Agriculture &amp;&nbsp;Consumer Goods. This is an excellent opportunity for someone interested in developing a long-term career within a leading technical service and operations function, in a highly visible and customer-facing role.&nbsp;If you are&nbsp;eager to participate in the analysis and design of requirements for one of the&nbsp;leading solutions for the FMCG sector, used by thousands of professionals&nbsp;worldwide, this is right position for you. Your mission will be to influence and&nbsp;improve the final product. 
We value people with passion, drive, talent, kindness, grit and determination. If you bring curiosity and accountability alongside your technical capability, you’ll thrive in this team. 
What You’ll Do
<ul><li>Communication with internal/external clients &amp; stakeholders to identify their needs</li><li>Documenting client requirements and subsequent high-level analysis according to requirements</li><li>Cooperation with Product owner, Architects and Developers when designing a high-level solution proposals</li><li>Definition of detailed solution design. Creation of specifications (User stories) for requested modifications for the Development team (transformation of business requirements into functional requirements). Includes creating screen designs/mockups for UI.</li><li>Active collaboration with the Development team on estimating of changes</li><li>Preparation and realization of presentations of newly implemented functionalities for our stakeholders,</li></ul>
<h3>What You Bring</h3>
<ul><li>You love people. You are a strong communicator who enjoys interacting with people gives you energy, and you feel good when you’ve&nbsp;helped someone out.</li><li>You love teamwork. Your ideal day is when you and the team have worked together to solve&nbsp;a problem.</li><li>You want a role where you can use your intellect and people skills every day and where&nbsp;these are valued and rewarded.</li><li>You are an independent problem solver,&nbsp;fascinated by technology and learning new things.</li><li>You have a creative mindset and a strong&nbsp;interest in creating and improving a product</li><li>You are an analytical thinker and active listener</li><li>Knowledge of SCRUM agile development is an advantage</li><li>You have a minimal of two years experience in a similar role:</li><li>Solid experience in using Excel/CSV data handling</li><li>An understanding of SQL (Read queries, understand tables/data types</li><li>Reporting exposure</li><li>Jira/Confluence are nice to have</li><li>Must be fluent in Slovak and have a good understanding of English</li></ul>
Employee perks, benefits&nbsp;
<ul><li>Annual bonus up to 10% of yearly salary&nbsp;</li><li>Fully covered food coupons (11.00€)&nbsp;</li><li>Multisport card&nbsp;</li><li>Teambuilding and sport events&nbsp;</li><li>English language courses&nbsp;</li><li>Employee referral bonus of 1700€&nbsp;</li><li>Wide range of opportunities for your career progression&nbsp;</li><li>Gift cards in sum of 350 Euro for special life occasions such as your own wedding or child birth</li><li>Company Recognition Program&nbsp;</li><li>Snacks and refreshment in the office</li></ul>
 Salary
Base salary starting at 20,000 gross per year. Actual salary is likely to be higher depending on each individual candidate.
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.

<ul></ul>
<ul></ul>
At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.
&nbsp;

Slovakia

Bratislava, SK

IT Business Analyst

* This opportunity is remote/virtual or hybrid, therefore open to all candidates nationally *

<h2>Are you ready to embark on an electrifying journey that will revolutionize the global food system?</h2>
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.

Our Team and What We'll Accomplish Together
Our Consumer Goods team is transforming the way consumer goods organizations plan, sell and grow — delivering integrated business planning and revenue management solutions that drive real results. As our new Sales Manager, you'll lead a team of seven quota-bearing professionals (QBPs), coaching and developing them to exceed targets while shaping the future of our sales practice. If you're energized by building high-performing teams and making a meaningful impact in a fast-moving, purpose-driven environment, this is the role for you!

What You'll Do
<ul><li>Lead, mentor and develop a team of seven QBPs, providing ongoing coaching, performance feedback and support to help them achieve and exceed their sales targets</li><li>Drive the development and progression of the team's sales pipeline, providing key insights on win/loss rates, target coverage and forecast accuracy</li><li>Collaborate with Pre-Sales on customer discoveries and product demonstrations to ensure a compelling and consultative buying experience</li><li>Partner with Professional Services on statements of work (SOWs) and proposals, ensuring solutions are accurately scoped and aligned to client needs</li><li>Work with Marketing to shape targeted sales strategies, campaigns and go-to-market plans that generate quality pipeline</li><li>Oversee RFP submissions and sales campaigns, ensuring alignment across sales, services, support and product teams</li><li>Build and maintain strong relationships with key client stakeholders at both senior and mid-management levels to support retention and growth</li></ul>

What You Bring
<ul><li>7+ years of sales management experience, ideally within the software or technology industry serving consumer goods or CPG manufacturers</li><li>Proven track record of leading and developing a team of sales professionals, coaching others to meet and exceed targets</li><li>Demonstrated ability to manage long, complex and consultative sales cycles across multiple business functions and stakeholder groups</li><li>Strong business acumen with the ability to identify client pain points, build compelling value propositions and craft tailored solutions</li><li>Experience collaborating with Pre-Sales, Professional Services and Marketing teams to drive cohesive go-to-market execution</li><li>Skilled communicator with excellent listening skills and the ability to engage and influence stakeholders at all levels</li><li>Experience with CRM tools and a disciplined approach to pipeline management, forecasting and reporting</li></ul>

Great-to-Haves
<ul><li>Familiarity with Trade Promotion Management (TPM) or Revenue Growth Management (RGM) software solutions</li><li>Experience working in or selling to consumer goods, food and beverage or CPG manufacturing organizations</li><li>Knowledge of trade spend management and return on investment (ROI) analysis within the consumer goods sector.</li></ul>

At TELUS Agriculture and Consumer Goods, we are dedicated to fostering an inclusive and supportive environment where all individuals can thrive. We value the unique perspectives and experiences that each person brings to our team and invite you to join us on our journey of growth and learning. Together, we aim to create a respectful and welcoming global community.

Boston, MA

Massachusetts

Sales Manager

Are you a skilled and passionate Veterinarian eager to specialize in bovine health?&nbsp;
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities. Our team what we will accomplish together
TELUS Cattle Professional Services Inc.&nbsp;is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
What you'll do:
<ul><li>Assist clients in obtaining optimal animal health and welfare while supporting economic returns through efficient production animal management.</li><li>Cow-Calf and Feedlot Veterinary Services</li><li>Provide comprehensive service to feedlot, cow/calf, and dairy operations using veterinarian, nutrition, and research consultants.&nbsp;</li><li>Provide the most up-to-date and professional consultation services to help cattle producers raise healthy and productive cattle.</li><li>Perform bovine surgeries and calvings</li><li>Perform pregnancy diagnoses and breeding soundness exams</li><li>Conduct individual animal and herd level examinations (in person or via digital imaging)</li><li>Perform regulatory procedures associated with cattle import/export or certification</li><li>Communicate protocols, research findings, recommendations, technical information, etc. to client operations and follow up as needed</li><li>Coordinate and oversee the training of cow-calf and feedlot workers</li><li>Perform other veterinary procedures as required</li><li>Utilize data to monitor health parameters, and perform ad hoc data analysis as needed</li><li>Identify areas of concern and devise action plans and recommendations in conjunction with the entire Consultant Team</li><li>Provide input to clients regarding animal health and production protocols and procedures</li><li>Perform client site visits as required to monitor animal health procedures and events, and to provide ongoing, positive communication</li></ul>
What you bring:
<ul><li>Education: Doctor of Veterinary Medicine (DVM) degree from an accredited veterinary school</li><li>Qualification for licensure with the Alberta Veterinary Medical Association</li><li>Strong communication and proactive problem solving skills</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TAC. It doesn’t matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Brooks, AB

Veterinarian, TELUS Cattle Professional Services

We're always looking for talented individuals to join our team. Share your resume and we'll keep it on file for the perfect opportunity.

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