Your amazing career starts here. Join our team to help transform and improve global food and consumer goods supply chains.

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Customer Experience Excellence

Join our team
TELUS Agriculture &amp; Consumer Goods is a leading global technology provider delivering digital solutions and data insights to the agriculture, food and consumer goods industries.&nbsp; Our customers span the entire value chain, from seed growers and cattle feedlots, to manufacturers of food products and household items, to grocery chains and retailers.
TELUS Agriculture &amp; Consumer Goods is part of TELUS, a dynamic, world-leading communications technology company based in Canada with $18 billion in annual revenue and 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security.&nbsp; Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes.
 
Here’s the impact you will make and what we will accomplish together&nbsp;
The Consumer Goods Project Manager’s main focus is the organization of team assets and resources, administering a number of key tasks to achieve a specific customer goal. Consumer Goods Projects and specifications vary widely but include the main functional Solutions TPM Enterprise, TPM Global, TPM Retail and TPO. The Project Manager focuses on people (customer and internal teams), monitoring individual Project tasks, creating and monitoring Project/Program budgets, applying and ensuring compliance with Project schedules and all other administrative activities which must be carried out to achieve a specific Project/customer goal.
The Consumer Goods Project Manager manages Implementation and SaaS Upgrade Projects for TELUS Consumer Goods’ global customers. They work closely with Consumer Goods Professional Services Consulting teams and also interact with various other functional teams, including Sales, Finance, Development, Product Development Management, and Customer Support, amongst others, that are essential to delivering his/her projects on time, within budget, and the expected high-quality standards. PMs understand the Project goals and needs of the customer and need to have strong communication, negotiation, and time management skills. The Project Manager role is very self-managed, and the team is expected to work well in multicultural environments. The Project Manager needs to be willing and ready to travel around the Americas on an occasional basis as required.
 
Here’s how
<ul><li>Plan and execute assigned Pre-Sales, Implementation and Up/Cross-grade Consumer Goods Projects;</li><li>Ensure timely delivery of assigned Projects;</li><li>Regularly co-ordinate and communicate with Project Stakeholders;</li><li>Ensure customer satisfaction and Project success, prior to Project stabilisation and ultimate handover to support;</li><li>Regularly maintain and track the Project progress using designated internal systems;</li><li>Assign Project tasks to the Project team and ensure their timely fulfillment;</li><li>Resolve Challenges and Risks related to assigned Projects;</li><li>Handle internal and external escalations;&nbsp;</li><li>Prepare Implementation Forecasts (budgetary, Assets (resources) and time) and</li><li>Report time spent and progress to the Consumer Goods PS Director accurately and regularly.</li></ul>
 
You're the missing piece of the puzzle.
<ul><li>5+ years of experience in Project Management</li><li>Candidates with experience in TPM and CPG are strongly encouraged to apply</li><li>A background in IT Products Implementation approaches and frameworks of an SaaS IT software business;</li><li>An understanding of Software development/Implementation methodologies and practices - PMI, SCRUM, PRINCE/s, Agile practices, etc.;</li><li>Experience in generic Project Management, its terminology and processes;</li><li>An ability to assertively lead Project setup discussions with Sales teams and with customers;</li><li>Concise and clear written and oral English language skills;</li><li>Experience with preparing detailed Project Plans for Implementation and upgrade Projects;</li><li>Experience with preparing and maintaining Budget and Cost calculations related to upcoming Projects;</li><li>Experience in Project tracking/progress using standard tools (MS Project, SmartSheets, Excel, etc.);</li><li>An ability to continuously evaluate and track Project health (through RAG analysis, CPI/SPI analysis, etc.);</li><li>The willingness to negotiate decisively with internal Teams; highlight and resolve identified risks/challenges;</li><li>A keen capability to manage time (yours and the Team’s) effectively; respond to customers in a timely and appropriate fashion;</li><li>High levels of self-organisation and independence;</li><li>Experience with the preparation of Project Statements of Work (SOWs);</li><li>Soft skills needed include:<ul><li>A Customer and Results orientation;</li><li>An ability to deal with ambiguity;&nbsp;&nbsp;</li><li>Proactivity and Creativity;&nbsp;</li><li>A talent for learning on the job;</li><li>A highly-developed sense of emotional intelligence to deal with tension points and</li><li>A strong focus on customer satisfaction and business value delivery – including the ability and willingness to work with a flexible business hours schedule.</li></ul></li></ul>
Job Information
Location - Remote Employment Type - Full Time Career Stream Level - P3
Due to the fact that this role is posted in different countries, please ask your recruiter about salary ranges because our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the particular applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.
Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.
In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).

 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
#LI-remote

United States

Raleigh, NC

North Carolina

TPM Consumer Goods Senior Project Manager

Join our team
TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you’ll make and what we’ll accomplish together
The business consultant is responsible for all elements applicable to our product throughout the delivery of our projects. This includes ensuring that the design of our solutions is fit for purpose for our customers and documented, front end configuration of the application, documentation of interface specifications, unit testing, SIT &amp; UAT support &amp; guidance, super user training and hyper care support. They will utilise their strong business acumen to solve design decisions with process over customisation, advising our customers on best practice and influencing their design choices.&nbsp;
Here’s how
<ul><li>Project Design&nbsp;<ul><li>Lead in design sessions by gathering customer requirements, documenting configuration decisions, working with customers to address gaps with business processes before customisation and set expectations.</li></ul></li><li>Configuration<ul><li>Front end configuration of the application to design specifications</li></ul></li><li>Testing<ul><li>Unit testing of the application prior to release to the customer, provision &amp; maintenance of standard test scripts , SIT &amp; UAT support</li></ul></li><li>Training&nbsp;<ul><li>Train the trainer for customer super users</li></ul></li><li>Hypercare<ul><li>Support through hypercare phase and knowledge transfer to support</li></ul></li></ul>
You're the missing piece of the puzzle
<ul><li>CPG experience in either sales or finance roles with exposure to TPM software OR minimum 2 years as a business consultant deploying TPM software</li><li>Demonstrated understanding of consumer goods functions including demand planning, sales, finance accruals &amp; settlements and RGM&nbsp;</li><li>Solid understanding of business process across CPG functions</li><li>Exceptional communications skills are essential</li><li>The ability to work &amp; collaborate effectively with a remote team</li><li>The ability to combine strong business acumen with TPM application capability to effectively solve complex business requirements</li></ul>
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

#LI-remote

Chicago, IL

Illinois

Trade Promotion Management Business Consultant

Finance

*This role is remote, therefore open to all candidates nationally*
 
Are you looking to join a team that is really having an impact on our communities?
 Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
 We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.

Our Team and What We’ll Accomplish Together
 Join our TELUS Agriculture &amp; Consumer Goods Accounting team, where we drive global business operations with innovative solutions. Our team is a trusted partner in achieving ambitious growth targets, known for our wide scope of responsibilities and opportunities. We celebrate collaboration, diversity, and continuous improvement, making us a unique and exciting place to grow your career.&nbsp;
As a Financial Analyst, you will be an integral part of our Accounting team. You will be leveraging your accounting knowledge and professional experiences to achieve financial reporting completeness and accuracy, as well as have a vision for continued improvement.&nbsp; You will focus on core areas of the financial statements including but not limited to accruals, fixed assets, intercompany transactions, amongst others.&nbsp; You will partner with internal stakeholders, across the organization and internationally in the completion of your tasks. Together, we'll leverage our expertise to ensure financial reporting accuracy, drive profitable growth, and support our expansion into emerging markets.
What You’ll Do

<ul><li>Analyze results and contracts to ensure accurate revenue recognition, pinpoint monthly risks and opportunities, and identify potential variances to forecast</li><li>Provide insightful decision support to help drive profitable growth and expansion, and to ensure alignment with the overall corporate priorities</li><li>Partner with primes and key stakeholders to prepare executive level summary reports and presentations to support decision making</li><li>Ability to develop, review, and recommend complex/high risk transactions</li><li>Identify trends and make recommendations for improvements to forecasts and budget processes</li><li>Support ad-hoc financial and operational analysis as required</li><li>Prepare journal entries, reconcile assigned accounts, month end reports and analysis, and variance resolution&nbsp;</li><li>Assist with special projects&nbsp;</li><li>Provide data to the finance team and support budgeting and forecasting as needed</li><li>Work cross-functionally within other groups in the accounting team globally, coupled with different operational groups across the company including but not limited to FP&amp;A, sales, shared service functions, etc.</li></ul>

What You Bring
<ul><li>Minimum 2 years' experience in an accounting role</li><li>Bachelor's degree in Accounting</li><li>Proficiency in Microsoft Excel, including pivot tables and v-lookups</li><li>Strong analytical skills and attention to detail</li><li>Excellent communication skills, both written and verbal</li><li>Ability to work collaboratively in a team environment</li><li>Experience in financial reporting and analysis</li><li>Proven ability to manage multiple tasks and meet deadlines</li></ul>

Great-to-Haves
<ul><li>Experience with SAP S4 Hana or similar ERP systems</li><li>Knowledge of accruals, including OpEx and COGs management</li><li>Familiarity with international accounting standards and practices</li></ul>


At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.
A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities) to apply.
 
#RemoteWork

Canada

Vancouver, BC

British Columbia

Financial Analyst

Join our team
TELUS Consumer Goods&nbsp; (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging, and financially rewarding.
&nbsp;
Here’s the impact you will make and what we will accomplish together&nbsp;
TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains.&nbsp;
As a Delivery Consultant, you will play a critical role in delivering value to our Consumer Goods Manufacturers by supporting the onboarding, configuration, and optimization of our commercial planning solutions. Sitting within our Professional Services Team, you will collaborate cross-functionally to ensure seamless client adoption, drive operational efficiency, and support continuous innovation across our solution portfolio.
This role combines functional configuration, client communication, and solution enhancement support, making it ideal for individuals who enjoy blending business processes with technology delivery in a dynamic environment.

Here’s how
<ul><li>Assist with solution onboarding and environment configuration based on client needs and data structure</li><li>Translate business requirements and scenarios into application configurations and business processes, while driving functional and industry best practices&nbsp;</li><li>Ability to guide and encourage clients through multiple rounds of data submission and testing&nbsp;</li><li>Ability to combine strong business acumen with TPM application capabilities to effectively solve complex business requirements&nbsp;</li><li>Collaborate with integration teams to ensure clean data mapping and accurate validation of transactional flows</li><li>Conduct training session remotely, with occasional onsite training sessions, with strong facilitations skills to control the room and stay on task</li><li>Provide technical and process support during client testing cycles</li><li>Participate in readiness planning and hypercare support during new feature rollouts or platform go-lives</li><li>Gather client feedback and collaborate with internal product teams to recommend iterative enhancements</li></ul>


You're the missing piece of the puzzle
<ul><li>A strong understanding of process optimization and how technology enables business transformation</li><li>Familiarity with the FMCG industry, particularly in the areas of sales, planning, or trade effectiveness</li><li>Hands-on experience working with enterprise SaaS or cloud-based business platforms</li><li>Strong virtual presentation and demonstration capabilities&nbsp;</li><li>Ability to work across client and technical teams to identify functional requirements and define actionable plans</li><li>Exposure to data validation, mapping, and integration testing&nbsp;</li><li>Excellent facilitation and communication skills across business and technical audiences</li><li>Ability to build trust with client stakeholders through clear documentation and thoughtful delivery</li><li>3+ years of experience supporting SaaS delivery, client onboarding, or business process design</li><li>A collaborative mindset with the ability to work independently in a fast-paced environment</li><li>Familiarity with TPM, ERP, or CRM platforms is advantageous</li></ul>

Job Information Location - Remote Employment Type - Full Time Career Stream Level - P4 The US base salary range for this position is: $108k - $130k USD and a bonus performance of 15%. Our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply. Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process. In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as, a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.

Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
#LI-remote

TELUS CPG Trade Promotion SR Delivery Consultant

Join our team
TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. 
Here’s the impact you’ll make and what we’ll accomplish together
We are seeking a highly skilled and customer-focused Solution Architect to join our Professional Services team. In this role, you will be responsible for designing, scoping, and delivering tailored software solutions that meet our clients’ unique business needs. You will work closely with clients, sales, product management, and engineering teams to ensure successful solution implementation and long-term customer success.
 Here’s how
<ul><li>Act as the primary consultant during project implementations, bridging the gap between customer needs and product capabilities.</li><li>Design scalable and efficient solutions that align with customer goals and best practices.</li><li>Lead discovery workshops and requirements-gathering sessions with customers to understand their business processes and technical environments.</li><li>Collaborate with implementation consultants, project managers, and developers to ensure solutions are delivered on time, within scope, and with high quality.</li><li>Provide thought leadership on system integration, data migration, API usage, and customization options.</li><li>Develop detailed solution design documents, diagrams, and implementation plans.</li><li>Serve as a trusted advisor to customers, offering strategic guidance on how to maximize value from our platform.</li><li>Support customer onboarding and adoption by ensuring alignment between business objectives and technical delivery.</li><li>Collaborate with internal product and engineering teams to relay customer feedback and influence product roadmap decisions.</li></ul>
 You're the missing piece of the puzzle
<ul><li>Trade Promotional Management (TPM) experience is a requirement</li><li>5+ years of experience in solution architecture, solution design, consulting, or enterprise software implementation.</li><li>Strong understanding of SaaS platforms, APIs, cloud infrastructure integration strategies is beneficial</li><li>Proven experience designing and delivering solutions in a client-facing role.</li><li>Excellent communication and presentation skills; able to translate technical concepts into clear business terms.</li><li>Ability to manage multiple customer engagements simultaneously in a fast-paced environment.</li><li>Willingness to travel occasionally (as needed) for customer meetings or workshops.</li></ul>

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

#LI-remote

Boston, MA

Massachusetts

Trade Promotion Management Solution Architect (CPG)

Join our team
TELUS Agriculture &amp; Consumer Goods is a leading global technology provider delivering digital solutions and data insights to the agriculture, food and consumer goods industries. Our customers span the entire value chain, from seed growers and cattle feedlots, to manufacturers of food products and household items, to grocery chains and retailers.
TELUS Agriculture &amp; Consumer Goods is part of TELUS, a dynamic, world-leading communications technology company based in Canada with $18 billion in annual revenue and 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes.
Here’s the impact you will make and what we will accomplish together
Are you a seasoned Project Manager with a passion for leading large-scale, cross-functional technology initiatives? You will be joining a dynamic, and highly motivated team based in Australia, working in a collaborative environment that values innovation, accountability, and agility. This is a unique opportunity to help shape high-impact projects in a fast-evolving sector, while working alongside passionate professionals committed to driving real-world outcomes.
We are seeking a confident, hands-on project manager to lead and drive complex, cross-functional projects in a fast-paced, technology-driven environment and deliver value to our customers. The ideal candidate will bring solid project management expertise, exceptional communication skills, stakeholder management, and the ability to align diverse teams toward common goals. You will primarily lead large and medium-scale projects, including customer-facing system implementations and migrations, with a strong focus on outcomes, agility, and collaboration.
What You Will Do:
<ul><li>Lead the end-to-end delivery of large and medium-scale projects aligning to scope, timelines, and budget.</li><li>Collaborate across regional teams spanning APAC and beyond, aligning project delivery across time zones.</li><li>Partner with product, technology, and business stakeholders to drive execution and resolve impediments.</li><li>Apply agile and adaptive delivery practices to maintain the velocity and flexibility.</li><li>Develop and manage detailed project plans, dependencies, reports and communicate clearly with stakeholders at all levels.</li><li>Drive and own risk identification, analysis, mitigation, and contingency planning across all project phases.</li><li>Maintain and evolve risk registers, dependency maps, and mitigation plans, ensuring risks are communicated and acted upon early.</li><li>Track and drive regular status, risk, and issue reporting with clarity and confidence to internal and external stakeholders.</li></ul>
 What You Bring:

<ul><li>4+ years of hands-on project management experience including large-scale and multi-regional project delivery.</li><li>Strong experience with risk management frameworks and tools, including identification, tracking, mitigation, and resolution.</li><li>Deep understanding of Agile and Scrum methodologies. Exposure to additional frameworks such as Waterfall, SAFe, or hybrid delivery models is desirable.</li><li>Proven ability to handle complex interdependencies and competing priorities while keeping teams focused and on track.</li><li>Proficiency with project management and collaboration tools such as Jira, Confluence, MS Project or similar.</li><li>Excellent spreadsheet skills (Excel or Google Sheets), including data slicing, pivot tables, and reporting.</li><li>Strong stakeholder management skills with excellent written and verbal communication.</li><li>Demonstrated experience in customer-facing implementations, including data or system migrations.</li><li>Demonstrated ability to work and coordinate across geographically dispersed teams.</li><li>Comfortable working in a hybrid work environment (combination of remote and in-office as needed).</li><li>Willingness and ability to travel to customer or regional office locations as required.</li></ul>
Great To Have:

<ul><li>Familiarity with the agriculture, supply chain, or consumer goods domains.</li><li>Understanding of change management and business readiness practices.</li><li>Experience working in matrixed or global delivery environments.</li><li>Familiarity with data privacy, security, and compliance standards.</li></ul>
Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
#LI-remote

Australia

Sydney, AU

Project Manager

Animal Agriculture

<h3>Ready to Drive the Future of Cattle Health Through Operational Excellence?</h3>
<h3>TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;</h3>
<h3>Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.</h3>
<h3>Our team and what we will accomplish together</h3>
<h3>At TELUS Agriculture &amp; Consumer Goods (TAC), we're not just about technology – we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you’ll find a high-performance culture that’s as personally fulfilling as it is professionally rewarding.</h3>
<h3>What you’ll do</h3>
<h3>We are looking for a dedicated and proactive representative to join our Warehouse &amp; Customer Service&nbsp;team. The ideal candidate will be responsible for a variety of tasks that ensure the smooth operation of our warehouse and support our veterinary services. This role requires someone who is comfortable with physical work, has a keen eye for detail, demonstrates a sense of urgency and can provide excellent customer service both in person and over the phone.</h3>
<ul><li>Engage with clients over the phone, ensuring their orders are accurately recorded and processed.</li><li>Assist clients who visit in person, providing excellent customer service and addressing their needs.</li><li>Collaborate with the warehouse team to pick and verify client orders, ensuring accuracy and timeliness.</li><li>Coordinate with suppliers to receive and organize incoming products, maintaining inventory accuracy.</li><li>Drive short to medium distances daily to deliver client orders, ensuring timely and safe delivery.</li><li>Support veterinarians with surgery suite maintenance and other tasks as needed.</li><li>Maintain a clean and organized warehouse environment.</li><li>Ensure veterinary laundry is cleaned and ready for use.</li></ul>
<h3>What you bring</h3>
<ul><li>Experience working with cattle is a definite asset but not necessarily required.</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed.</li><li>Willingness to drive short to medium distances daily.</li><li>Experience with computer software in a Windows environment.</li><li>Familiarity with the agriculture industry and comfort with challenging work conditions.</li><li>Ability to lift and push up to 50 lb and work for extended hours in all weather conditions.</li><li>Regular hours are 9am to 5pm, but willingness to work past 5pm to complete daily tasks.</li><li>Ability to work independently and as part of a collaborative team.</li><li>Ability to work outside at all times of the year.</li></ul>
<h3>Great-to-haves</h3>
<ul><li>Familiarity with veterinary practices and procedures.</li><li>Knowledge of agricultural equipment and its maintenance.</li><li>Experience in a customer service role, particularly in an agricultural or veterinary setting.</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture and Consumer Goods (TAC). It doesn't matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let's make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Lethbridge, AB

Alberta

Warehouse & Customer Service Representative

Be a part of a transformational journey with innovative talent and leading-edge technologies.
Our Team and What We’ll Accomplish Together
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
At TELUS Agriculture &amp; Consumer Goods (TAC), we're not just about technology – we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you’ll find a high-performance culture that’s as personally fulfilling as it is professionally rewarding.
What You’ll Do
As an Operations Support Manager, you'll take on a pivotal role in the cattle industry, leading teams and driving herd health initiatives. Each day will bring exciting challenges and opportunities for growth, whether you're assisting with advanced veterinary procedures, mentoring team members, or collaborating directly with producers to improve practices..

<ul><li>Collaborate with a team of Operations Support Managers</li><li>Partner with veterinary consultants to perform digital necropsies and collect vital health data.</li><li>Drive herd health improvements through rigorous data analysis and innovative solutions.</li><li>Manage pharmaceutical deliveries and ensure compliance with regulatory initiatives.</li><li>Build strong relationships with producers, fostering trust and collaboration.</li><li>Lead initiatives that shape the future of cattle health management, making impactful contributions each day.</li></ul>

What You Bring:

<ul><li>Passion for cattle health and a keen interest in helping producers thrive.</li><li>A leadership mindset and a team-player attitude, ready to inspire others.</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed, for flexible field mobility.</li><li>Proficiency in computer skills for managing digital health records.</li><li>Physical capability to lift up to 50 lbs and adaptability to diverse weather conditions.</li><li>Critical thinking ability for innovative problem solving.</li><li>Excellence in communication and relationship-building skills.</li></ul>

Great-to-Haves:

<ul><li>Experience with cattle and agriculture is a bonus, but enthusiasm and a willingness to learn are most valued.</li><li>Familiarity with veterinary procedures and technology is beneficial.</li><li>Prior knowledge of regulatory compliance in agriculture is advantageous.</li></ul>

What We Offer:

<ul><li>Competitive compensation package with career advancement opportunities.</li><li>Comprehensive benefits and professional development support.</li><li>Access to the latest industry technology and dynamic work environment.</li><li>Regular hours (9am-5pm) with weekend rotations.</li><li>A chance to make a real difference and leave a lasting impact on the agriculture industry.</li></ul>

Join us in making a strategic difference in cattle health and be a part of our transformational journey. Your innovative spirit and dedication will drive our success and create better outcomes for our team and producers. We can’t wait to see what we’ll accomplish together!
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Together, let's make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Brooks, AB

Operations Support Mgr, Cattle Health

Join our team
TELUS Agriculture &amp; Consumer Goods&nbsp; (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.&nbsp;
 
Here’s the impact you will make and what we will accomplish together&nbsp;
TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains. 

About the role
The Customer Success Field Specialist will provide the leadership necessary to manage, support and grow TELUS Agronomy enterprise relationships with new and existing accounts, locations and customers. The role has primary responsibility for training and fostering adoption of TELUS Agronomy’s enterprise precision software. The Customer Success Field Specialist will work with targeted organizations to ensure they have a successful onboarding experience and will serve as the key customer contact, essentially owning the success of their region. The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. We are looking to fill up to five positions to cover five key geographical areas across the United States.

Here’s How
This is a highly visible position that will interact at every level internally and externally to help our enterprise customers grow their usage of the TELUS Agronomy system. The Customer Success Field Specialist is engaged at the account level in providing recommendations, proactive advice through all phases of the customer life cycle with the customer, and hands-on training in the field for an assigned customer list within a specific region.
<ul><li>Lead and demonstrate the use of TELUS Agronomy's data and technology.</li><li>Identify training needs and methods to grow use of TELUS Agronomy field software and&nbsp; customer satisfaction.</li><li>Aid the Customer Success team in developing training materials for the purpose of channel education.&nbsp;</li><li>Plan and lead software training and educational meetings (in-person and via webinars).&nbsp;</li><li>Develop and document feature use-cases for new product development&nbsp; and/or enhancements.</li><li>Identify, summarize, and communicate requirements for software solutions.&nbsp;</li><li>Conduct regular planning with key accounts to ensure the software is meeting their needs.</li><li>Foster the adoption of TELUS Agronomy software and services to new and existing customers.&nbsp;</li><li>Identify, analyze and prioritize enterprise account goals, product opportunities and innovative adoption concepts.&nbsp;</li><li>Provide an excellent customer service experience, especially when customers have time sensitive issues.</li><li>Advocate for the customer’s technology and influence change.</li><li>Effectively track all activities in Salesforce and maintain good account structure for new, closed, or modified user or location accounts.</li><li>Utilize robust reporting to understand your effectiveness, determine next best actions and update routing plans for maximum impact.</li></ul>

<ul></ul>
<ul></ul>
Key competencies required&nbsp;
Service Proficiency
<ul><li>Proficiently anticipate, identify and resolve customer concerns promptly and effectively.</li><li>Utilize customer familiarity, industry and market knowledge to successfully&nbsp; present and demonstrate TELUS Agronomy software to clients.&nbsp;</li><li>A remarkable aptitude for assisting and training customers with technology.</li><li>Act with a sense of urgency to execute and implement strategies that positively impact adoption and grow client usage of TELUS Agronomy software.</li><li>Provide support for key customers via phone or email outside of documented business hours as necessary.</li><li>Successfully follow and implement key Customer Success milestones and provide feedback on ever-evolving metrics for Customer Success.</li></ul>
Technical Expertise
<ul><li>Possess a moderate understanding of precision ag hardware and software.</li><li>Excellent knowledge of farming practices and agricultural equipment and electronics.</li><li>Develop knowledge of TELUS Agronomy’s products and pricing strategies.</li><li>Develop an excellent knowledge of TELUS Agronomy’s internal tools for the purposes of account setup/modification and troubleshooting.</li></ul>
Teamwork
<ul><li>Collaborate and communicate timely and accurate information regarding customer issues and concerns to other members of the Customer Success team.</li><li>Accurately track all customer interactions in the CRM program which includes regularly updating and maintaining the CRM information.</li><li>Eagerness to learn and undertake additional responsibilities in an ever-changing, fast-paced environment.</li></ul>
Interpersonal Skills
<ul><li>Desire to delight customers on a daily basis through excellent customer service practices and a customer first mentality.</li><li>Ability to build appropriate rapport and establish constructive and effective relationships with peers in support of our customers and their needs.</li><li>High level of personal integrity, confidentiality, and accountability.</li><li>Ability to adapt personal style, work methods, and individual capabilities to contribute to TELUS Agronomy’s Customer Success goals.</li><li>Excellent planning, time management, communication, presentation, and organizational skills.</li><li>Enthusiasm to reach goals and deliver results. </li></ul>

What you bring to this role
<ul><li>Post-secondary education (Bachelor’s Degree preferred) in a related field such as Agricultural Business, Plant Science, Agronomy, Farm Management, or Precision Agriculture.</li><li>Minimum of 1-3 years of account management experience in an Agricultural related field with the use of a web-based or mobile platform.</li><li>Knowledge of farming practices and equipment.</li><li>General knowledge of the principles and practices of soil fertility, fertilizer recommendations, site-specific agronomy, and GIS systems/GPS technologies.</li><li>The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. </li></ul>

<ul></ul>
 Job Information
Location - Remote Employment Type - Full Time Career Stream Level - P2
The US base salary range for this position is: $70k - $105k USD, with a&nbsp;performance bonus. Our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.
Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.
In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process

#LI-Remote

Columbus, GA

Georgia

Customer Success Agriculture Field Specialist - South (Georgia to Mississippi)

Join our team
TELUS Agriculture &amp; Consumer Goods&nbsp; (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.&nbsp;
 
Here’s the impact you will make and what we will accomplish together&nbsp;
TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains. 

About the role
The Customer Success Field Specialist will provide the leadership necessary to manage, support and grow TELUS Agronomy enterprise relationships with new and existing accounts, locations and customers. The role has primary responsibility for training and fostering adoption of TELUS Agronomy’s enterprise precision software. The Customer Success Field Specialist will work with targeted organizations to ensure they have a successful onboarding experience and will serve as the key customer contact, essentially owning the success of their region. The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. We are looking to fill up to five positions to cover five key geographical areas across the United States.

Here’s How
This is a highly visible position that will interact at every level internally and externally to help our enterprise customers grow their usage of the TELUS Agronomy system. The Customer Success Field Specialist is engaged at the account level in providing recommendations, proactive advice through all phases of the customer life cycle with the customer, and hands-on training in the field for an assigned customer list within a specific region.
<ul><li>Lead and demonstrate the use of TELUS Agronomy's data and technology.</li><li>Identify training needs and methods to grow use of TELUS Agronomy field software and&nbsp; customer satisfaction.</li><li>Aid the Customer Success team in developing training materials for the purpose of channel education.&nbsp;</li><li>Plan and lead software training and educational meetings (in-person and via webinars).&nbsp;</li><li>Develop and document feature use-cases for new product development&nbsp; and/or enhancements.</li><li>Identify, summarize, and communicate requirements for software solutions.&nbsp;</li><li>Conduct regular planning with key accounts to ensure the software is meeting their needs.</li><li>Foster the adoption of TELUS Agronomy software and services to new and existing customers.&nbsp;</li><li>Identify, analyze and prioritize enterprise account goals, product opportunities and innovative adoption concepts.&nbsp;</li><li>Provide an excellent customer service experience, especially when customers have time sensitive issues.</li><li>Advocate for the customer’s technology and influence change.</li><li>Effectively track all activities in Salesforce and maintain good account structure for new, closed, or modified user or location accounts.</li><li>Utilize robust reporting to understand your effectiveness, determine next best actions and update routing plans for maximum impact.</li></ul>

<ul></ul>
<ul></ul>
Key competencies required&nbsp;
Service Proficiency
<ul><li>Proficiently anticipate, identify and resolve customer concerns promptly and effectively.</li><li>Utilize customer familiarity, industry and market knowledge to successfully&nbsp; present and demonstrate TELUS Agronomy software to clients.&nbsp;</li><li>A remarkable aptitude for assisting and training customers with technology.</li><li>Act with a sense of urgency to execute and implement strategies that positively impact adoption and grow client usage of TELUS Agronomy software.</li><li>Provide support for key customers via phone or email outside of documented business hours as necessary.</li><li>Successfully follow and implement key Customer Success milestones and provide feedback on ever-evolving metrics for Customer Success.</li></ul>
Technical Expertise
<ul><li>Possess a moderate understanding of precision ag hardware and software.</li><li>Excellent knowledge of farming practices and agricultural equipment and electronics.</li><li>Develop knowledge of TELUS Agronomy’s products and pricing strategies.</li><li>Develop an excellent knowledge of TELUS Agronomy’s internal tools for the purposes of account setup/modification and troubleshooting.</li></ul>
Teamwork
<ul><li>Collaborate and communicate timely and accurate information regarding customer issues and concerns to other members of the Customer Success team.</li><li>Accurately track all customer interactions in the CRM program which includes regularly updating and maintaining the CRM information.</li><li>Eagerness to learn and undertake additional responsibilities in an ever-changing, fast-paced environment.</li></ul>
Interpersonal Skills
<ul><li>Desire to delight customers on a daily basis through excellent customer service practices and a customer first mentality.</li><li>Ability to build appropriate rapport and establish constructive and effective relationships with peers in support of our customers and their needs.</li><li>High level of personal integrity, confidentiality, and accountability.</li><li>Ability to adapt personal style, work methods, and individual capabilities to contribute to TELUS Agronomy’s Customer Success goals.</li><li>Excellent planning, time management, communication, presentation, and organizational skills.</li><li>Enthusiasm to reach goals and deliver results. </li></ul>

What you bring to this role
<ul><li>Post-secondary education (Bachelor’s Degree preferred) in a related field such as Agricultural Business, Plant Science, Agronomy, Farm Management, or Precision Agriculture.</li><li>Minimum of 1-3 years of account management experience in an Agricultural related field with the use of a web-based or mobile platform.</li><li>Knowledge of farming practices and equipment.</li><li>General knowledge of the principles and practices of soil fertility, fertilizer recommendations, site-specific agronomy, and GIS systems/GPS technologies.</li><li>The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. </li></ul>

<ul></ul>
 Job Information
Location - Remote Employment Type - Full Time Career Stream Level - P2
The US base salary range for this position is: $70k - $105k USD, with a performance bonus. Our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.
Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.
In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process

#LI-Remote

Lancaster, PA

Pennsylvania

Customer Success Agriculture Field Specialist - East (Northeast Corridor)

Join our team
TELUS Agriculture &amp; Consumer Goods&nbsp; (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.&nbsp;
 
Here’s the impact you will make and what we will accomplish together&nbsp;
TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains. 

About the role
The Customer Success Field Specialist will provide the leadership necessary to manage, support and grow TELUS Agronomy enterprise relationships with new and existing accounts, locations and customers. The role has primary responsibility for training and fostering adoption of TELUS Agronomy’s enterprise precision software. The Customer Success Field Specialist will work with targeted organizations to ensure they have a successful onboarding experience and will serve as the key customer contact, essentially owning the success of their region. The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. We are looking to fill up to five positions to cover five key geographical areas across the United States.

Here’s How
This is a highly visible position that will interact at every level internally and externally to help our enterprise customers grow their usage of the TELUS Agronomy system. The Customer Success Field Specialist is engaged at the account level in providing recommendations, proactive advice through all phases of the customer life cycle with the customer, and hands-on training in the field for an assigned customer list within a specific region.
<ul><li>Lead and demonstrate the use of TELUS Agronomy's data and technology.</li><li>Identify training needs and methods to grow use of TELUS Agronomy field software and&nbsp; customer satisfaction.</li><li>Aid the Customer Success team in developing training materials for the purpose of channel education.&nbsp;</li><li>Plan and lead software training and educational meetings (in-person and via webinars).&nbsp;</li><li>Develop and document feature use-cases for new product development&nbsp; and/or enhancements.</li><li>Identify, summarize, and communicate requirements for software solutions.&nbsp;</li><li>Conduct regular planning with key accounts to ensure the software is meeting their needs.</li><li>Foster the adoption of TELUS Agronomy software and services to new and existing customers.&nbsp;</li><li>Identify, analyze and prioritize enterprise account goals, product opportunities and innovative adoption concepts.&nbsp;</li><li>Provide an excellent customer service experience, especially when customers have time sensitive issues.</li><li>Advocate for the customer’s technology and influence change.</li><li>Effectively track all activities in Salesforce and maintain good account structure for new, closed, or modified user or location accounts.</li><li>Utilize robust reporting to understand your effectiveness, determine next best actions and update routing plans for maximum impact.</li></ul>

<ul></ul>
<ul></ul>
Key competencies required&nbsp;
Service Proficiency
<ul><li>Proficiently anticipate, identify and resolve customer concerns promptly and effectively.</li><li>Utilize customer familiarity, industry and market knowledge to successfully&nbsp; present and demonstrate TELUS Agronomy software to clients.&nbsp;</li><li>A remarkable aptitude for assisting and training customers with technology.</li><li>Act with a sense of urgency to execute and implement strategies that positively impact adoption and grow client usage of TELUS Agronomy software.</li><li>Provide support for key customers via phone or email outside of documented business hours as necessary.</li><li>Successfully follow and implement key Customer Success milestones and provide feedback on ever-evolving metrics for Customer Success.</li></ul>
Technical Expertise
<ul><li>Possess a moderate understanding of precision ag hardware and software.</li><li>Excellent knowledge of farming practices and agricultural equipment and electronics.</li><li>Develop knowledge of TELUS Agronomy’s products and pricing strategies.</li><li>Develop an excellent knowledge of TELUS Agronomy’s internal tools for the purposes of account setup/modification and troubleshooting.</li></ul>
Teamwork
<ul><li>Collaborate and communicate timely and accurate information regarding customer issues and concerns to other members of the Customer Success team.</li><li>Accurately track all customer interactions in the CRM program which includes regularly updating and maintaining the CRM information.</li><li>Eagerness to learn and undertake additional responsibilities in an ever-changing, fast-paced environment.</li></ul>
Interpersonal Skills
<ul><li>Desire to delight customers on a daily basis through excellent customer service practices and a customer first mentality.</li><li>Ability to build appropriate rapport and establish constructive and effective relationships with peers in support of our customers and their needs.</li><li>High level of personal integrity, confidentiality, and accountability.</li><li>Ability to adapt personal style, work methods, and individual capabilities to contribute to TELUS Agronomy’s Customer Success goals.</li><li>Excellent planning, time management, communication, presentation, and organizational skills.</li><li>Enthusiasm to reach goals and deliver results. </li></ul>

What you bring to this role
<ul><li>Post-secondary education (Bachelor’s Degree preferred) in a related field such as Agricultural Business, Plant Science, Agronomy, Farm Management, or Precision Agriculture.</li><li>Minimum of 1-3 years of account management experience in an Agricultural related field with the use of a web-based or mobile platform.</li><li>Knowledge of farming practices and equipment.</li><li>General knowledge of the principles and practices of soil fertility, fertilizer recommendations, site-specific agronomy, and GIS systems/GPS technologies.</li><li>The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. </li></ul>

<ul></ul>
 Job Information
Location - Remote Employment Type - Full Time Career Stream Level - P2
The US base salary range for this position is: $70k - $105k USD, with a&nbsp;performance bonus. Our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.

In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process

#LI-Remote

San Jose, CA

California

Customer Success Agriculture Field Specialist - West (California)

Springfield, IL

Customer Success Agriculture Field Specialist - East Cornbelt

Louisville, KY

Kentucky

Customer Success Agriculture Field Specialist - South Cornbelt

Be a part of a transformational journey with innovative talent and leading-edge technologies.
Our Team and What We’ll Accomplish Together
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
At TELUS Agriculture &amp; Consumer Goods (TAC), we're not just about technology – we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you’ll find a high-performance culture that’s as personally fulfilling as it is professionally rewarding.
What You’ll Do
As a Consultant Assistant, you'll take on a pivotal role in the cattle industry, leading teams and driving herd health initiatives. Each day will bring exciting challenges and opportunities for growth, whether you're assisting with advanced veterinary procedures, mentoring team members, or collaborating directly with producers to improve practices..

<ul><li>Collaborate with a team of Consultant Assistants</li><li>Partner with veterinary consultants to perform digital necropsies and collect vital health data.</li><li>Drive herd health improvements through rigorous data analysis and innovative solutions.</li><li>Manage pharmaceutical deliveries and ensure compliance with regulatory initiatives.</li><li>Build strong relationships with producers, fostering trust and collaboration.</li><li>Lead initiatives that shape the future of cattle health management, making impactful contributions each day.</li></ul>

What You Bring:

<ul><li>Passion for cattle health and a keen interest in helping producers thrive.</li><li>A leadership mindset and a team-player attitude, ready to inspire others.</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed for flexible field mobility.</li><li>Proficiency in computer skills for managing digital health records.</li><li>Physical capability to lift up to 50 lbs and adaptability to diverse weather conditions.</li><li>Critical thinking ability for innovative problem solving.</li><li>Excellence in communication and relationship-building skills.</li></ul>

Great-to-Haves:

<ul><li>Experience with cattle and agriculture is a bonus, but enthusiasm and a willingness to learn are most valued.</li><li>Familiarity with veterinary procedures and technology is beneficial.</li><li>Prior knowledge of regulatory compliance in agriculture is advantageous.</li></ul>

What We Offer:

<ul><li>Competitive compensation package with career advancement opportunities.</li><li>Comprehensive benefits and professional development support.</li><li>Access to the latest industry technology and dynamic work environment.</li><li>Regular hours (9am-5pm) with weekend rotations.</li><li>A chance to make a real difference and leave a lasting impact on the agriculture industry.</li></ul>

Join us in making a strategic difference in cattle health and be a part of our transformational journey. Your innovative spirit and dedication will drive our success and create better outcomes for our team and producers. We can’t wait to see what we’ll accomplish together!
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Together, let's make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Consultant Assistant (Cattle Health)

Technology and Transformation

TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
As a Security Engineer, you will contribute to the implementation and maintenance of our security solutions including but not limited to, Cloud Security Posture Management and Zero Trust Network Access to help the organization to move towards a Zero Trust Architecture. The ideal candidate will have a strong background in cybersecurity, with expertise in designing and implementing security solutions to protect our organization's digital assets. You’ll be keeping TAC safe and protected by establishing, operating and maintaining security controls and processes. You’ll be part of a global team operating across multiple time zones supporting our clients across all services, solutions, and SaaS products.
Here’s how
As an experienced security professional with strong collaboration and communication skills, you'll span all areas of security operations, and interface with security operations, security architecture, offensive security, cloud platforms and DevSecOps. You will have a broad understanding and expertise to operate across a number of the noted areas of security:
<ul><li>Extension/design of core security services into TAC: Design and deliver security services within TAC that are derived or extended from core TELUS Health and TELUS Corporate security services, aligned to the requirements and operating model within TAC. Delivery of services spanning zero-trust network access, security monitoring and cloud security.</li><li>Gather and document resource, service and product information from application and system owners to assist in threat risk analysis and tools deployment.</li><li>Design, implement, and maintain Zero Trust Network Access across the organization's network and cloud infrastructure.</li><li>Deploy and configure CSPM tools to monitor and manage the security posture of cloud environments.</li><li>Conduct security assessments and audits to identify vulnerabilities and recommend remediation strategies.</li><li>Collaborate with cross-functional teams to ensure compliance with security policies and regulations.</li><li>Develop and implement procedures, and best practices to enhance the organization's security posture.</li><li>Stay up-to-date with the latest security trends, threats, and technologies to proactively address security risks.</li><li>Report on vulnerabilities found for system owners and administrators, providing recommendations for mitigation. Work with the support teams to prioritize remediation to align with security SLA.</li><li>Design frameworks and processes to make adoption of security best practices easier for developers and system administrators.</li></ul>
What you bring to this role:
A strong knowledge of information security. With the cybersecurity field evolving at a dramatic pace, staying updated with the latest advances is essential. You will have the ability to acquire knowledge of the latest practices and techniques and stay ahead of your adversaries by “thinking like an adversary”. You will also possess strong analytical skills. You will be able to precisely observe IT systems to determine any upcoming risks to tackle them proficiently. The successful candidate will also be a forward thinker. You will possess the creative skills to identify future dangers and discover appropriate solutions to combat any adverse situations that may impact TELUS Agriculture &amp; Consumer Goods. A qualified candidate will also possess the following:
<ul><li>Experience at security engineering, solution architecture and business analysis to support the design of solutions spanning people, process and technology.</li><li>An insatiable appetite for new and emerging security technologies</li><li>Previous working experience as a Security Engineer for minimum 3 years</li><li>BA in IT specializing in Cybersecurity, IT or Computer Science</li><li>Advanced knowledge of Zero Trust Architecture, CSPM solutions, security monitoring (SIEM) solutions</li><li>Advanced writing skills (Technical and non-technical)</li><li>Advanced knowledge of cloud security (Azure, AWS, GCP)</li><li>Advanced knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)</li><li>Advanced Networking knowledge such as public vs private IP, MAC Addressing, DNS, OSI model, DHCP</li><li>Experience with SIEM tools such as MS Sentinel and QRadar and SOAR tools.</li><li>Solid analytical skills</li><li>Solid understanding of NIST CSF, ISO 27001 frameworks and certificationsBasic understanding of CI/CD pipelines</li><li>Ability to multi-task and manage competing priorities using sound judgment</li><li>Enjoy team collaboration and information sharing</li><li>Superior collaboration skills to easily translate technical jargon into business language</li><li>Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X</li><li>Must be able to work Eastern Standard Time.</li></ul>
Nice to haves
<ul><li>Experience with Lacework Cloud Security Solutions</li><li>Experience with Zscaler Products and Solutions</li><li>Experience with Microsoft security solutions.</li><li>Leading security certifications such as CISSP, CISM, CEH, GCIH/ECIH etc...</li><li>Experience working on a fast paced security team supporting product/engineering functions, cloud infrastructure, and corporate infrastructure development</li><li>Hands on Threat modeling, security risk assessment experience is a plus</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Ontario

Security Engineer

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
 
Are you a strategic thinker with a passion for delivering complex, high-impact projects? We’re looking for a Senior Project Manager within Professional Services to lead cross-functional teams and drive the successful execution of large-scale initiatives across our organisation. In this role, you’ll collaborate with stakeholders from Product, Engineering, Sales and Customer Experience Verticals to shape roadmaps, manage timelines, and ensure seamless delivery using industry-leading technologies.&nbsp;You’ll be part of a collaborative, forward-thinking team that values innovation, accountability, and continuous learning. If you’re ready to take ownership of impactful projects and help shape the future of our delivery excellence—this is the role for you.
You’ll be at the heart of innovation—navigating complexity, resolving challenges, and ensuring that every project delivers measurable value to our customers
What You'll Do:
<ul><li>Lead the end-to-end delivery of up to four high-complexity projects annually, plus additional moderate initiatives.</li><li>Own project planning, scheduling, and execution across the full product development lifecycle.</li><li>Collaborate with Engineering Resource Managers to secure and manage project resources.</li><li>Proactively identify risks, resolve issues, and keep stakeholders informed with clear, timely updates.</li><li>Drive continuous improvement by refining project processes and identifying efficiency opportunities.</li><li>Ensure compliance with internal governance and external regulatory requirements.</li><li>Analyze project data to inform decisions and track performance against key metrics.</li><li>Communicate effectively across all levels—from technical teams to senior leadership.</li></ul>



What You Bring:<ul><li>5+ years of experience managing IT or software development projects.</li><li>Strong knowledge of Agile methodologies; certification in PMP, PRINCE2, or similar is a plus.</li><li>Proven ability to manage multiple projects with competing priorities in a fast-paced environment.</li><li>Exceptional communication and stakeholder management skills.</li><li>Advanced skills in resource planning, risk management, and project governance.</li><li>A proactive, results-driven mindset with a passion for delivering value.</li><li>Experience working with cross-functional teams and navigating matrixed organisations.</li></ul>
 Key Skills:
<ul><li>Agile project delivery</li><li>Process improvement and change management</li><li>Data analysis and reporting</li><li>Resource allocation and capacity planning</li><li>Risk mitigation and issue resolution</li><li>Executive-level communication and presentation</li><li>Strong organisational and time management skills</li><li>Adaptability in dynamic, evolving environments</li></ul>
 

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

United Kingdom

Senior Project Manager

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
 
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We are seeking an experienced Automation Infrastructure Engineer to manage and&nbsp;maintain critical automation systems, including portal bot operations and document&nbsp;conversion processes. This role is integral to our operational efficiency, handling high-volume automated document processing and system configurations. A large portion of&nbsp;this job is creating and supporting monarch models. Many of which have very complex&nbsp;and client specific rules coded within them.

<ul></ul>
Here’s How
<ul><li>Configure and maintain portal bot automation systems using Typescript&nbsp;and Node.js</li><li>Manage and optimize Monarch setup configurations for document&nbsp;conversion&nbsp;</li><li>Oversee automated claim backup retrieval processes&nbsp;</li><li>Maintain and update browser automation scripts using Selenium and&nbsp;Playwright</li><li>Configure and manage 2FA integration systems&nbsp;</li><li>Handle daily automated processing of thousands of documents&nbsp;</li><li>Develop and maintain complex custom Monarch conversion rules</li><li>Manage PostgreSQL database operations for tracking and status updates&nbsp;</li><li>Monitor and maintain queue service operations</li><li>Work within JIRA and track all time worked daily&nbsp;</li><li>Daily observation and monitoring of automation. Setups are subject to&nbsp;change with no notice and require immediate tweaks to ensure the&nbsp;process is working properly.</li></ul>
 
What you bring to this role
Technical Requirements
<ul><li>5 years of experience with&nbsp;Typescript/Node.js (mandatory)</li><li>Selenium and Playwright</li><li>PostgreSQL</li><li>Altair Monarch</li><li>Excel (Advanced)</li><li>Regular Expressions<ul></ul></li></ul>
Additional Technologies
<ul></ul>
<ul><li>Bun runtime</li><li>AutoIt</li><li>Java (Spring)</li><li>Sendgrid</li><li>Linux and Windows Server</li><li>GitHub</li><li>Twilio integration</li></ul> Required Skills &amp; Experience
<ul><li>Strong programming background with focus on automation</li><li>Expertise in browser automation frameworks</li><li>Advanced knowledge of PDF data extraction and conversion</li><li>Database management experience</li><li>Problem-solving and system optimization capabilities</li><li>Ability to maintain and improve complex automated systems</li><li>Expert with using Monarch</li></ul>
Work Schedule
<ul><li>Full-time position (40 hours/week)</li><li>May require additional hours during system migration periods</li><li>Regular participation in team meetings (approximately 5 hours bi-weekly)</li><li>Primary focus on system maintenance and development (75-80 hours bi-weekly)</li></ul> 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process

#LI-Remote

Toronto, ON

Automation Infrastructure Engineer

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our&nbsp; team members. The diversity of the team and their unique contributions set us apart&nbsp; from the competition. Our success is based as much on our future friendly team as&nbsp; the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and&nbsp; energetic. We believe that you'll find our high-performance culture personally&nbsp; fulfilling, professionally challenging and financially rewarding.&nbsp;
Here’s the impact you will make and what we will accomplish together:&nbsp;
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and&nbsp; innovation to create better producer-to-consumer outcomes. To do this, we are&nbsp; creating a unified, trusted and sustainable value chain that enables the most efficient&nbsp; production and logistics outcomes, while lowering the impact on the environment. We&nbsp; deliver actionable digital solutions and data insights that connect global supply&nbsp; chains, improving the safety, quality and sustainability of food and consumer goods,&nbsp; all in a way that's traceable and clear to the end consumer.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications&nbsp; for every participant in the supply chain, from seed manufacturers and farmers&nbsp; through to grocery stores and consumer goods companies. Our solutions are&nbsp; comprised of the latest technologies that enable our customers to optimize their&nbsp; businesses and move goods through supply chains with more accuracy, efficiency&nbsp; and profit to get the right products to shelf, at the right time and at the right price,&nbsp; creating more sustainable production and consumption outcomes.&nbsp;
As part of our Food, Beverage and Consumer Goods team, you’ll help our customers&nbsp; connect business processes and leverage data-driven technology for better visibility,&nbsp; agility and responsiveness. The purpose of this role is to complete technical tasks as&nbsp; required in the delivery of client implementations of Trade Promotion Management&nbsp; software. As a Senior Technical Consultant, you will be performing advanced&nbsp; development tasks to a high standard, following and contributing to corporate&nbsp; development processes. As an experienced consultant, you will eventually provide&nbsp; mentorship to your peers and participate in functional and technical discussions, with&nbsp; Solution Architects and Business Consultants. In order to support our client&nbsp; implementations, it is sometimes required to travel for onsite meetings and internal&nbsp; team meetings in our offices are encouraged to better develop working relationships.&nbsp;&nbsp;
Here’s how:&nbsp;
• Taking full ownership for delivery of technical tasks, including detailed&nbsp; technical design, code development and unit testing.
• Resolving issues identified by internal and client testers as identified during&nbsp; project testing phases.&nbsp;
• Contributing to the estimation process through accurately tracking time&nbsp; worked on tasks.&nbsp;
• Providing updates on progress of tasks to the technical lead and project&nbsp; manager.&nbsp;
Objectives for this role will be agreed with the technical lead, and will include a blend&nbsp; of task delivery, input into TELUS Agriculture &amp; Consumer Goods' processes and&nbsp; personal development.&nbsp;
What you bring to this role:&nbsp;
• Solid experience of database development using SQL Server stack 2012 or&nbsp; above, Knowledge of SQL Server Suite, V12.&nbsp;
• Experience working with Developer tools such as Azure DevOps, Visual&nbsp; Studio Team Server&nbsp;
• Kimball methodologies for Data Warehousing&nbsp;
• Strong experience in developing data ingestion, data processing and&nbsp; analytical pipelines for big data, relational databases,&nbsp;
• An analytical mindset, excellent communication and interpersonal skills,&nbsp; exceptional organisational skills&nbsp;
• Leadership skills, and ability to work independently.&nbsp;
• Other beneficial experience includes having worked on technologies such&nbsp; as PowerShell, C#, Java, Node.js, Python, SQL, ADLS/Blob, Databricks.
 
Join us
This role can be based anywhere in the UK.&nbsp;
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, traceable and sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

London, GB

Senior Technical Consultant

CEE Professional Services

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together: TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes. As part of our Food, Beverage and Consumer Goods team, you’ll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness. The purpose of this role is to complete technical tasks as required in the delivery of client implementations of Trade Promotion Management software. As a Senior Technical Consultant, you will be performing advanced&nbsp;development tasks to a high standard, following and contributing to corporate development processes. As an experienced consultant, you will eventually provide mentorship to your peers and participate in functional and technical discussions, with Solution Architects and Business Consultants. In order to support our client implementations, it is sometimes required to travel for onsite meetings and internal team meetings in our offices are encouraged to better develop working relationships. Here’s how: • Taking full ownership for delivery of technical tasks, including detailed technical design, code development and unit testing. • Resolving issues identified by internal and client testers as identified during project testing phases. • Contributing to the estimation process through accurately tracking time worked on tasks. • Providing updates on progress of tasks to the technical lead and project manager. Objectives for this role will be agreed with the technical lead, and will include a blend of task delivery, input into TELUS Agriculture &amp; Consumer Goods' processes and personal development. What you bring to this role: • Solid experience of database development using SQL Server stack 2012 or above, Knowledge of SQL Server Suite, V12. • Experience working with Developer tools such as Azure DevOps, Visual Studio Team Server • Kimball methodologies for Data Warehousing • Strong experience in developing data ingestion, data processing and analytical pipelines for big data, relational databases, • An analytical mindset, excellent communication and interpersonal skills, exceptional organisational skills • Leadership skills, and ability to work independently. • Other beneficial experience includes having worked on technologies such as PowerShell, C#, Java, Node.js, Python, SQL, ADLS/Blob, Databricks. Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture &amp; Consumer Goods. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Melbourne, VIC

Victoria

Senior Technical Consultant (SQL Developer)

Marketing

TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. 

 TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
Join our team!
The TAC Product Marketing team is a dynamic, driven, fast-paced and highly engaged group. Together, the team is responsible for delivering best-in-class product marketing including the development of value propositions, sales content and collateral, leading new product introductions and feature launches, as well as equipping our sellers with the right knowledge to sell.&nbsp;
We are the focal point for driving the business’ organic growth strategy and work closely with cross functional partners across our sales, product, engineering and customer experience teams.&nbsp;
In this exciting role, you will own product marketing for multiple Consumer Goods software solutions. You will be responsible for understanding the market landscape of our products, working cross-functionally to develop go-to-market strategies, clearly articulating our unique value propositions, and overseeing creation of sales materials and customer presentations.&nbsp;&nbsp;
Here's how:
<ul><li>Develop and execute comprehensive product marketing strategies for our consumer goods software products and services, including market analysis, positioning, messaging and go-to-market plans.</li><li>Collaborate with product management, engineering, and sales teams to articulate product roadmaps, features, and define pricing strategies</li><li>Partner with Product Management to translate technical capabilities into compelling value propositions and differentiated messaging that resonates with enterprise decision-makers</li><li>Develop and execute product launch plans, including creating comprehensive marketing materials, sales enablement tools, and training programs for internal stakeholders</li><li>Create battlecards, toolkits and other materials for sales and internal teams to foster broad understanding of customer needs, market trends, and competitive landscape</li><li>Develop and maintain a deep understanding of our target audience, their pain points, and their buying behaviors</li><li>Create compelling product messaging and positioning that differentiates our consumer goods products in the market</li><li>Create customer facing marketing collateral, including sales enablement materials, product presentations, case studies and pitch decks</li><li>Collaborate with the customer marketing team to ensure product positioning is instilled throughout lead generation campaigns and conversion strategies</li><li>Monitor and analyze key performance metrics to measure success of product marketing efforts</li><li>Stay up-to-date with industry trends, emerging technologies, and best practices in the consumer goods space&nbsp;</li></ul>
What you bring to this role:
<ul><li>Bachelor's degree in Marketing, Business, or related field; MBA is a plus</li><li>5+ years of SaaS product marketing experience, or 5+ years of CPG / foodservice marketing experience</li><li>Proven track record of successfully launching and positioning complex software products in competitive markets</li><li>Strong written and verbal communication skills, with the ability to simplify complex technical concepts for diverse audiences</li><li>Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels of the organization, including Product, Engineering, Sales, and Customer Experience teams</li><li>Strong project management skills with a track record of delivering high-quality work under tight deadlines</li><li>Understanding of enterprise sales cycles and the ability to create compelling content for various stakeholders in the buying process</li><li>Excellent analytical skills with the ability to translate data into actionable insights and strategic recommendations</li><li>Passion for technology and a continuous learning mindset to stay ahead of industry trends and best practices</li><li>Experience with marketing automation tools, CRM systems, and analytics platforms (e.g., HubSpot, Salesforce, Monday.com, Google suite of tools)</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Product Marketing Manager-Consumer Goods

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is tackling one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and technology solutions that empower and connect producers to their consumers, we can improve the quality, safety and sustainability of our food and consumer goods globally.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from ag input manufacturers and farmers through to consumer goods companies and their retail / foodservice channels. Our solutions enable our customers to optimize their businesses with more accuracy, efficiency and profit to create unified, trusted and sustainable food and consumer goods value chains.
Today we serve the top Consumer Packaged Goods and Agriculture companies across the globe through our acquired and integrated best-in-class solutions, but we are still building awareness of our brand as TELUS in these industries.
Join our team!
The Brand &amp; Customer Marketing team is a dynamic, driven, fast-paced and highly-engaged group. Together, the team is responsible for building global awareness of our brand and creating demand among target audiences to push qualified leads to our sellers.&nbsp;
We are at the center of driving the business’ funnel growth strategy and work closely with cross functional partners across our sales, product marketing, communications, sales enablement and customer experience teams.&nbsp;
As our Marketing Operations Manager, you will be in charge of managing operations, supporting strategic marketing campaigns, and working with team members across brand, product marketing, customer marketing, customer success, sales enablement and business systems.&nbsp; 

Here’s how:
<ul><li>Own and optimize the marketing technology stack, ensuring seamless integration and data flow between different marketing technologies</li><li>Monitor campaign performance and attribution, identifying trends and reporting on KPIs including MQLs and funnel contribution</li><li>Collaborate with internal team members to execute email marketing campaigns, lead nurturing workflows and other marketing initiatives</li><li>Serve as champion of marketing data stewardship&nbsp;</li><li>Oversee data targeting for geographic and account based marketing efforts&nbsp;</li><li>Manage list segmentation and lead scoring to support in delivering targeted and relevant messaging to improve engagement and conversion rates</li><li>Maintain and optimize our lead management process, including coordination with cross-functional teams to ensure alignment</li><li>Provide training and support to internal teams on marketing technologies, best practices and processes</li></ul>

What you bring to the role:
<ul><li>BS/MBA in marketing or equivalent experience</li><li>5 years of marketing experience, ideally in a SaaS company</li><li>Experience with marketing automation and experience within Marketing Operations</li><li>Experience with lead generation, email marketing campaigns, reviewing data, and creating successful marketing campaigns</li><li>Hubspot and Salesforce experience preferred – Hubspot certified</li><li>Has managed database consolidations in Hubspot</li><li>Communication and collaboration skills with the ability to work effectively in a cross-functional team environment</li><li>Strong analytical skills with experience in data analysis and reporting</li></ul>

Ideal Candidate:

<ul><li>Self-starter – able to work independently; anticipates needs and takes initiative&nbsp;</li><li>Analytical – able to quickly synthesize key information and take action to drive results</li><li>Organized – excellent time management and prioritization skills</li><li>Adaptable – comfortable working in a dynamic, quickly evolving environment&nbsp;</li><li>Problem solver – able to easily pivot and find new, innovative solutions&nbsp;</li><li>Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams&nbsp;</li></ul>
 Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 Accessibility

TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Marketing Operations Manager

Are you a skilled and passionate Registered Veterinary Technologist (RVT) eager to specialize in bovine health?&nbsp;
Our team and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
What you'll do
Ready to revolutionize veterinary pharmacy? Join our cutting-edge Lethbridge facility where innovation meets hands-on medicine. You'll be at the forefront of digital health transformation, managing state-of-the-art prescription systems while maintaining the clinical aspects of veterinary medicine you love. This is your chance to shape the future of animal health services while working with Western Canada's most progressive cattle health team.

<ul><li>Lead groundbreaking initiatives in veterinary pharmacy</li><li>Master cutting-edge digital health platforms</li><li>Perform rewarding clinical procedures alongside industry experts</li><li>Design tomorrow's operational standards</li><li>Build lasting relationships with producers and clients</li><li>Champion quality control excellence</li><li>Create efficient systems others will follow</li><li>Make a real difference in animal health</li><li>Be part of transforming traditional practices</li></ul>

What you bring

<ul><li>Your RVT certification (ABVMA) or path to certification</li><li>Passion for innovation and technology</li><li>Eye for detail and excellence</li><li>Natural talent for customer connection</li><li>Drive to learn and grow</li><li>Ability to thrive in a dynamic environment</li><li>Energy to handle physical aspects of the role</li><li>Fresh graduates with bold ideas welcome!</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed</li></ul>

Great to have

<ul><li>Tech-savvy approach to daily operations</li><li>Understanding of cattle industry dynamics</li><li>Experience in livestock medicine</li><li>Desire to mentor others</li></ul>

Your future includes competitive salary, paid ABVMA dues, paid CE, outstanding benefits including a pension and comprehensive training, including forklift certification.&nbsp;
Enjoy work-life harmony with regular hours (8:30am – 4:30pm, Monday to Friday) including a paid lunch break. Some flexibility may be needed as we put our clients first. Full-time position with real growth potential.
Join a dynamic team where your expertise directly impacts agricultural healthcare, backed by the stability of TELUS Agriculture and Consumer Goods. 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Together, let's make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Dispensing Registered Veterinary Technologist (RVT)

Do you want to help transform bovine medicine as a field services RVT?&nbsp;
Our team and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
We are seeking a Registered Veterinary Technologist (RVT) for our bovine practice, who will join a team made up of bovine practitioners and nutritionists across our multiple locations. You will help transform bovine healthcare as our lead field services RVT. Working across Southern Alberta (Lethbridge/Taber/Brooks), you'll conduct on-farm health programs, lead herd health initiatives, and build strong producer relationships. This role offers increasing autonomy and the opportunity to shape modern cattle health practices.
What you'll do:
As a RVT, you will play an essential role in assisting veterinarians in all aspects of bovine medicine, including feedlot, cow-calf, and dairy productions. Your technical expertise and dedication to animal care will be crucial to the success of our veterinary services and the health of our clients’ herds. Our RVTs are a highly valued and integral part of our team. They play a critical role in taking on a variety of essential responsibilities that directly contribute to the quality of care we provide to our patients and the smooth operation of our facility. 
<ul><li>Work with clients on farms for data recording, processing, and various technical duties.&nbsp;</li><li>In-clinic duties which include reporting, prescription management, and reception</li><li>Cow-Calf, Dairy, and Feedlot RVT services</li><li>Lead your own field service initiatives</li><li>Utilize cutting-edge diagnostic technology</li><li>Shape the future of preventative herd health</li><li>Build lasting producer relationships</li><li>Enjoy the freedom of field work with the security of a leading organization</li><li>Champion herd health programs</li><li>Drive producer education initiatives</li><li>Implement innovative treatment protocols</li><li>Mentor future industry leaders</li><li>Create lasting impact in cattle health</li></ul>
We offer competitive salary, paid ABVMA dues, paid CE, and comprehensive benefits including a pension. Enjoy flexible scheduling while working with cutting-edge veterinary technology. Join a dynamic team where your expertise directly impacts agricultural healthcare, backed by the stability of TELUS Agriculture and Consumer Goods.
 
What you bring:
<ul><li>Education: Degree or Diploma from an accredited Animal Health Technology college program</li><li>RVT licensure with the Alberta Veterinary Medical Association.&nbsp;</li><li>Strong communication and proactive problem solving skills</li><li>Passion for bovine medicine</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed</li></ul>

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture. It doesn’t matter who you are, what you do or how you do it, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Field Services Registered Veterinary Technologist

Consumer Experience Excellence

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the consumer goods solution, from back office sales reps management, perfect store management, front-end outlet management and trade management. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
You&nbsp;will be the bridge between the client (Internal and external) incidents/inquiries and the multiple key team members within the global organization involved in the incident management flow. 
Here’s How
<ul><li>Ensure tickets assigned to his/her queue are analyzed under the internal ITIL&nbsp;based best practices -&nbsp;All tickets with Updates accordingly</li><li>Ensure we are compliant with the SLAs accordingly -&nbsp;85%+</li><li>Ensure we maintain a healthy and Professional relationship with Support&nbsp;contacts from our clients -&nbsp;90% + satisfaction via Surveys</li><li>Actively engage with customers after ticket creation&nbsp;</li><li>Establish communication with Customers and identify any gaps in information which may lead to quicker resolution</li><li>Triage ticket and identify priority leveling based on contractual SLA agreements&nbsp;</li><li>Manage/ resolve all level of priority tickets</li><li>Triage and assign P2+ priority tickets to appropriate team members&nbsp;</li><li>Provide exceptional customer experience to help resolve inquiries and/or concerns by efficient and effective time to resolve by collaborating with multiple global teams</li><li>Ensure SLA, TTR, are met and not breached&nbsp;</li><li>Troubleshoot issues, execute course of action, test/document solutions, escalate where/as needed, and provide continual communication to customers throughout issue lifecycle</li><li>Identify and investigate reoccurring issues, and work with multiple teams, for instance product and engineering teams, PS team, etc. to ensure solutions that address root causes, mitigating reoccurrence</li><li>Sense of sales – to provide customer updates/ opportunity to Customer</li><li>Success Managers and/or Account Managers for business increase</li><li>Review and update/contribute new content to improve knowledge-based documents, client portals&nbsp;</li><li>X-train, support, and backup team members</li><li>Start with supporting 1 of Retail Execution solutions, it’s possible to extend to another similar solution</li><li>Good team spirit, willing to embrace innovations, and customer first</li></ul>
Soft Skills
<ul><li>Customer and Result oriented</li><li>Dealing with the ambiguity</li><li>Proactive and Creative</li><li>Learn on the fly</li><li>Assertive communication and networking (internal and external)</li><li>Healthy emotional intelligence</li><li>Knowledge of ETL, SFTP Integration, Bit Tools (like Power BI, Tableau) is preferable</li></ul>
What you bring to this role
<ul><li>3+ years of experience in customer support, or similar client facing roles</li><li>Consumer Packaged Goods (CPG) experience is preferred</li><li>&nbsp;Passion for customer success and experience in achieving customer satisfaction with existing products</li><li>Clearly articulate and effectively write customer correspondence</li><li>Ability to troubleshoot issues and relay information in a digestible way to customers</li><li>Expert at juggling and appropriately prioritizing competing demands and managing time</li><li>Ability to work independently</li><li>Knowledge of Google Workspace, Windows, Word, Excel, and other PC applications</li><li>Bachelor's degree or equivalent experience</li><li>Database tool knowledge, especial Microsoft SQL knowledge/ MSSQL,</li><li>PostgreSQL, Kettle, SSIS,</li><li>Business English – Fluent, +Mandarin is preferable</li><li>CPG Industry experience is preferable</li><li>Customer Support / IT practices experience</li><li>ITIL practices experience is preferable</li><li>Highly developed emotional intelligence to deal with tension points</li><li>Strong focus on customer satisfaction and result - able to work with a flexible business hours schedule</li></ul>
Job Information
Location – Remote, Australia
Employment Type - Full Time

Customer Support Specialist - Retail Execution Solutions

TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. 
TELUS Agriculture &amp; Consumer Goods is tackling one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and technology solutions that empower and connect producers to their consumers, we can improve the quality, safety and sustainability of our food and consumer goods globally.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from ag input manufacturers and farmers through to consumer goods companies and their retail / foodservice channels. Our solutions enable our customers to optimize their businesses with more accuracy, efficiency and profit to create unified, trusted and sustainable food and consumer goods value chains.
Today we serve the top Consumer Packaged Goods and Agriculture companies across the globe through our acquired and integrated best-in-class solutions, and looking for a strong team member who can help us build awareness in these industries.
Here’s the impact you’ll make and what we’ll accomplish together
The Brand &amp; Customer Marketing team is a dynamic, driven, fast-paced and highly-engaged group.&nbsp;
Together, the team is responsible for building global awareness of our brand and creating demand. We are at the center of driving the business’ funnel growth strategy and work closely with cross functional partners across our sales, product marketing, communications, sales enablement and customer experience teams.
As a brand manager, you'll help evolve and implement our brand strategy and vision. As Brand Manager, you’ll contribute to compelling marketing programs and campaigns that influence internal team members and the global agriculture and consumer goods markets.
Here’s how
<ul><li>Support on delivering high-impact brand marketing campaigns and events with our internal teams and agency partners.</li><li>Produce best-in-class brand assets that align with our TELUS Agriculture &amp; Consumer Goods purpose, visual identity, and marketing themes</li><li>Lead our social media function by managing our social media calendar, developing strategic, high-quality social content, and provide monthly reports and recommendations to the wider team</li><li>Coordinate and manage the ongoing design schedule for a small team of designers and partners&nbsp;</li><li>Produce brand assets that align with our TELUS Agriculture &amp; Consumer Goods purpose, visual identity, and marketing themes with stakeholders and agency partners</li><li>Be a steward and guardian of our brand to strengthen our positioning in the market</li><li>Leverage your impressive communications skills as a speaker, storyteller and writer to distill complex narratives and engage audiences</li><li>Provide constructive brand feedback and guidance to stakeholders of all kinds with your key attention to detail and professionalism</li></ul>
<ul><li>Partner closely with the broader marketing team, colleagues across the organization, and a wide variety of stakeholders to produce assets that are relevant and meaningful to our target market</li><li>Stay on the cutting edge of brand and marketing innovation and thought leadership from industry experts, agencies, peers, and competitors</li></ul>
Qualifications
<ul><li>4+ years of progressive experience in branding and marketing</li><li>Demonstrated success in working on brand marketing campaigns, social media content creation and media and PR campaigns</li><li>Previous experience in brand management and application of brand guidelines</li></ul>
<ul><li>Passion for brand building and its importance to every touchpoint with an organization</li><li>Experience working collaboratively with cross-functional teams in a complex organization</li><li>Thrive in a fast paced and rapidly changing environment</li><li>Able to pivot quickly to juggle multiple tasks and initiatives</li><li>Strong time management and ability to work independently effectively</li><li>Strong project management skills and attention to detail</li><li>Exemplary communication and interpersonal skills</li><li>Comfortable with ambiguity</li></ul>
Great to have but not essential
<ul><li>A university or college degree</li><li>Agriculture and/or CPG marketing experience</li><li>Previous experience in the agriculture and consumer goods sectors</li><li>Ad Copywriting and design experience</li><li>Experience working on a dynamic, global brand&nbsp;</li><li>Agency-side and client-side experience</li><li>Digital asset management experience</li></ul>
Join our team
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Brand Marketing Manager

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together TELUS Agriculture &amp; Consumer Goods is tackling one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and technology solutions that empower and connect producers to their consumers, we can improve the quality, safety and sustainability of our food and consumer goods globally. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from ag input manufacturers and farmers through to consumer goods companies and their retail / foodservice channels. Our solutions enable our customers to optimize their businesses with more accuracy, efficiency and profit to create unified, trusted and sustainable food and consumer goods value chains. Today we serve 15 of the top 20 CPG companies and 13 of the top 20 agribusinesses globally through our acquired and integrated best-in-class solutions, but we are still building awareness of our new brand as TELUS in these industries. As a senior member of the global Brand &amp; Customer Marketing team, you will lead the team responsible for B2B demand generation and customer marketing for our Consumer Goods solutions. Your team’s responsibilities will include: <ol><li>Translating overall business unit objectives and targets into goals and plans for the Consumer Goods marketing team.&nbsp;</li><li>Leading the development and execution of all demand generation efforts, including ABM, content and event marketing; working in collaboration with the digital promotions team to deliver results.</li><li>Working in collaboration with the brand team and agency partners to deliver content and creative that is customer focused, compelling and on brand.&nbsp;</li><li>Regularly engaging a wide range of stakeholders across sales, product marketing, product and customer success to develop strategies, messaging and processes that drive buy-in and collaboration between sales and marketing throughout the funnel.&nbsp;</li><li>Managing weekly and monthly reporting on KPIs to senior-level stakeholders across the organization. Developing action plans accordingly.</li><li>Identifying, building and managing strategic partnership programs across the industry, ensuring maximum value is captured.</li><li>Supporting the harmonization of acquired brands and teams into the larger Marketing and Revenue Operations team.</li><li>Driving team engagement and professional development of members of the Consumer Goods and larger Brand &amp; Customer marketing team.</li><li>Building processes, tools and ways of working that support high-quality, efficient and collaborative work across the sales, marketing, product and customer success teams.</li><li>Judiciously managing the expenditures and ROI of the Consumer Goods marketing budget.</li></ol> What you bring to the role: <ul><li>10+ years of experience in a marketing related role, preferably in the Consumer Goods industry (manufacturing or retail)&nbsp;&nbsp;</li><li>Marketing experience in a SaaS role considered an asset</li><li>Proven expertise driving results in a B2B environment leveraging ABM</li><li>Experience influencing decision making across diverse business teams, along with the ability to turn data into meaningful insights and action plans</li><li>Ability to manage multiple stakeholders and projects with extreme attention to detail and organisation skills</li><li>Strong business acumen with an ability to evaluate ideas against business needs and success criteria</li><li>Ability to simplify complex issues and proven track record of developing highly-effective executive communications</li><li>Post-secondary degree or equivalent experience</li></ul> Ideal candidate profile: <ul><li>Self-starter – able to work autonomously; anticipates needs and takes initiative&nbsp;</li><li>Analytical – able to quickly synthesize key information and take action to drive results</li><li>Organized – excellent time management and prioritization skills</li><li>Adaptable – comfortable working in a dynamic, quickly evolving environment&nbsp;</li><li>Problem solver – able to easily pivot and find new, innovative solutions&nbsp;</li><li>Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams</li><li>Leader - able to create clarity and define success in a way that motivates and inspires a team around delivery</li><li>Coach-like - guides and empowers team members through feedback, questions, and support to foster growth and maximize their potential.</li><li>Customer focused - pays close attention to the pivotal details that impact clarity and delight in the customer journey</li></ul> What we give back to you: <ul><li>Opportunities to excel and show your stuff – work on high value and high visibility projects</li><li>Flexible work styles with the ability to work in and out of the office</li><li>Work in an organization that actively supports you giving back to the community you live in</li><li>Competitive pay and benefits</li><li>A workplace that lets you be your best everyday and embraces our core values:&nbsp;<ul><li>We passionately put our customers and communities first</li><li>We embrace change and innovate courageously</li><li>We grow together through spirited teamwork</li></ul></li></ul> Job Information: Location - State/Remote&nbsp;Must be able to work Eastern Standard Time. Employment Type - Full Time US Base Salary Range - $108,000K - $162,000K USD Bonus/Commissions - Eligible for the Sales Incentive Plan or Eligible for a performance-based bonus Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, we offer rewarding benefits, which may vary per job function, such as: Comprehensive total rewards package highlighting competitive salary and bonus structures or SIP (Sales Incentive Plan) where applicable Flexibility to work in-office, virtually or a combination of both Comprehensive benefits package, incentive and recognition programs 401K contributions Career growth and learning &amp; development opportunities to develop your skills And much more… *All benefits are subject to eligibility requirements. Your Talent Acquisition Partner can share more information about our compensation package and your preferred working location during the hiring process. Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Manager-Customer Marketing-Consumer Goods

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together TELUS Agriculture &amp; Consumer Goods is tackling one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and technology solutions that empower and connect producers to their consumers, we can improve the quality, safety and sustainability of our food and consumer goods globally. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from ag input manufacturers and farmers through to consumer goods companies and their retail / foodservice channels. Our solutions enable our customers to optimize their businesses with more accuracy, efficiency and profit to create unified, trusted and sustainable food and consumer goods value chains. Today we serve 15 of the top 20 CPG companies and 13 of the top 20 agribusinesses globally through our acquired and integrated best-in-class solutions, but we are still building awareness of our new brand as TELUS in these industries. As a senior member of the global Brand &amp; Customer Marketing team, you will lead the team responsible for B2B demand generation and customer marketing for our Consumer Goods solutions. Your team’s responsibilities will include: <ol><li>Translating overall business unit objectives and targets into goals and plans for the Consumer Goods marketing team.&nbsp;</li><li>Leading the development and execution of all demand generation efforts, including ABM, content and event marketing; working in collaboration with the digital promotions team to deliver results.</li><li>Working in collaboration with the brand team and agency partners to deliver content and creative that is customer focused, compelling and on brand.&nbsp;</li><li>Regularly engaging a wide range of stakeholders across sales, product marketing, product and customer success to develop strategies, messaging and processes that drive buy-in and collaboration between sales and marketing throughout the funnel.&nbsp;</li><li>Managing weekly and monthly reporting on KPIs to senior-level stakeholders across the organization. Developing action plans accordingly.</li><li>Identifying, building and managing strategic partnership programs across the industry, ensuring maximum value is captured.</li><li>Supporting the harmonization of acquired brands and teams into the larger Marketing and Revenue Operations team.</li><li>Driving team engagement and professional development of members of the Consumer Goods and larger Brand &amp; Customer marketing team.</li><li>Building processes, tools and ways of working that support high-quality, efficient and collaborative work across the sales, marketing, product and customer success teams.</li><li>Judiciously managing the expenditures and ROI of the Consumer Goods marketing budget.</li></ol> What you bring to the role: <ul><li>10+ years of experience in a marketing related role, preferably in the Consumer Goods industry (manufacturing or retail)&nbsp;&nbsp;</li><li>Marketing experience in a SaaS role considered an asset</li><li>Proven expertise driving results in a B2B environment leveraging ABM</li><li>Experience influencing decision making across diverse business teams, along with the ability to turn data into meaningful insights and action plans</li><li>Ability to manage multiple stakeholders and projects with extreme attention to detail and organisation skills</li><li>Strong business acumen with an ability to evaluate ideas against business needs and success criteria</li><li>Ability to simplify complex issues and proven track record of developing highly-effective executive communications</li><li>Post-secondary degree or equivalent experience</li></ul> Ideal candidate profile: <ul><li>Self-starter – able to work autonomously; anticipates needs and takes initiative&nbsp;</li><li>Analytical – able to quickly synthesize key information and take action to drive results</li><li>Organized – excellent time management and prioritization skills</li><li>Adaptable – comfortable working in a dynamic, quickly evolving environment&nbsp;</li><li>Problem solver – able to easily pivot and find new, innovative solutions&nbsp;</li><li>Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams</li><li>Leader - able to create clarity and define success in a way that motivates and inspires a team around delivery</li><li>Coach-like - guides and empowers team members through feedback, questions, and support to foster growth and maximize their potential.</li><li>Customer focused - pays close attention to the pivotal details that impact clarity and delight in the customer journey</li><li>&nbsp;Must be able to work Eastern Standard Time</li></ul> What we give back to you: <ul><li>Opportunities to excel and show your stuff – work on high value and high visibility projects</li><li>Flexible work styles with the ability to work in and out of the office</li><li>Work in an organization that actively supports you giving back to the community you live in</li><li>Competitive pay and benefits</li><li>A workplace that lets you be your best everyday and embraces our core values:&nbsp;<ul><li>We passionately put our customers and communities first</li><li>We embrace change and innovate courageously</li><li>We grow together through spirited teamwork</li></ul></li></ul> Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Technology & Transformation

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer. We live in and work in a rapidly evolving digital world where cyber security is critical. Protecting information and ensuring the reliability of network and services is paramount. Our team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology. We are committed to providing excellence in securing our internal and customers’ data and systems, ensuring world-class reliability of security networks and systems, and improving our overall cyber security posture. We manage our cyber risks and provide industry leading cyber governance, assurance and oversight to secure our data. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast-paced environment.&nbsp;
Here’s the impact you will make and what we will accomplish together
Your goal in this position is to perform the “eyes-on-glass” function through effective security event management which includes monitoring, alerting, and reporting to ensure that our organization’s operating environment is well-maintained from a security perspective. You’ll be keeping TAC safe and protected by establishing, operating and maintaining security controls and processes, conducting security investigations and incident response. You’ll be part of a global team operating across multiple time zones supporting our clients across all services, solutions, and SaaS products.
Here’s how:
As an experienced security professional with strong collaboration and communication skills, you'll span all areas of security operations, and interface with security architecture, offensive security, cloud platforms, development engineers and DevSecOps. You will have a broad understanding and expertise to operate across a number of the noted areas of security:
Vulnerability Management:
<ul><li>Gather and document service and product information from application and system owners to assist in threat risk analysis.</li><li>Support security solutions to secure web hosting environments.</li><li>Report on vulnerabilities found for system owners and administrators, providing recommendations for mitigation.</li><li>Work with the support teams to prioritize remediation to align with security SLA.</li></ul>
Security monitoring and Incident Response:
<ul><li>Work with offensive testing leads and managed security service providers to perform threat hunting activities.</li><li>Monitor security events within SIEM , driving the investigation, escalation and triage of incidents.</li><li>Alerting any incident or potential incident (Crowdstrike, Covalence, Obsidian, Lacework, Zscaler etc...)</li><li>Act as a security incident response responder in support of cyber incidents In Partnership with</li></ul>
Security Architecture and Offensive Security.
<ul><li>Perform detailed examination of alerts to determine if true or false positives</li><li>Develop and maintain playbooks and SOPs for security events or incidents</li><li>Assist in the investigative process by gathering information regarding intrusion activities and generate accurate incident reports.</li></ul>
What you bring to this role:
A strong knowledge of information security. With the cybersecurity field evolving at a dramatic pace, staying updated with the latest advances is essential. You will have the ability to acquire knowledge of the latest practices and techniques and stay ahead of your adversaries by “thinking like an adversary”. You will also possess strong analytical skills. You will be able to precisely observe IT systems to determine any upcoming risks to tackle them proficiently. The successful candidate will also be a forward thinker. You will possess the creative skills to identify future dangers and discover appropriate solutions to combat any adverse situations that may impact TELUS Agriculture &amp; Consumer Goods. A qualified candidate will also possess the following:
<ul></ul>
<ul><li>An insatiable appetite for new and emerging security technologies</li><li>Previous working experience as a Security Analyst for minimum 3 years</li><li>BA in IT specializing in Cybersecurity, IT or Computer Science</li><li>Advanced writing skills (Technical and non-technical)</li><li>Advanced knowledge of cloud security (Azure, AWS, GCP)&nbsp;</li><li>Advanced Networking knowledge such as public vs private IP, MAC Addressing, DNS, OSI model, DHCP</li><li>Experience of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)</li><li>Experience of security controls implementation</li><li>Experience with Vulnerability Scanning tools such as Nessus, Burp Suite and Rapid7</li><li>Experience with SIEM tools such as MS Sentinel and QRadar and SOAR tools.</li><li>Experience managing alerts from EDR/MDR endpoint protection</li><li>Experience in the creation and update of incident response, playbooks, runbooks</li><li>Experience with Cloud based security tools (CSPM, CWPP) such as Lacework, Palo Alto</li><li>Solid analytical skills</li><li> Solid understanding of firewalls, IDS, PKI, and cryptography</li><li>Solid understanding of NIST CSF, ISO 27001 frameworks and certification</li><li> Basic understanding of CI/CD pipelines</li><li>Ability to multi-task and manage competing priorities using sound judgment</li><li>Enjoy team collaboration and information sharing</li><li>Superior collaboration skills to easily translate technical jargon into business language</li><li>Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X</li></ul>
Nice to haves
<ul><li>Experience with Lacework Cloud Security Solutions</li><li>Experience with Zscaler Products and Solutions</li><li>Experience with Microsoft Sentinelle&nbsp;</li><li>Leading security certifications such as CISSP, CISM, CEH, GCIH/ECIH etc...</li><li>Experience working on a fast paced security team supporting product/engineering functions, cloud infrastructure, and corporate infrastructure development</li><li>Hands on Threat modeling, security risk assessment experience is a plus</li></ul>

Location-State/Remote Employment Type-Full Time
US Base Salary Range - $69.K - $103. K USD
Bonus/Commissions - Eligible for the Sales Incentive Plan or Eligible for a performance-based bonus
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, we offer rewarding benefits, which may vary per job function, such as:
<ul><li>Comprehensive total rewards package highlighting competitive salary and bonus structures or SIP (Sales Incentive Plan) where applicable</li><li>Flexibility to work in-office, virtually or a combination of both</li><li>Comprehensive benefits package, incentive and recognition programs</li><li>401K contributions&nbsp;</li><li>Career growth and learning &amp; development opportunities to develop your skills</li><li>And much more…</li></ul>
*All benefits are subject to eligibility requirements.
Your Talent Acquisition Partner can share more information about our compensation package and your preferred working location during the hiring process.
Join us
TELUS Agriculture and Consumer Goods is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or disability.
Who is TELUS Agriculture &amp; Consumer Goods?
Our growing team of global experts are passionate about leveraging our world-class technology and innovation to tackle one of the most pressing social challenges of our time – ensuring a safe and sustainable food system. We believe that by connecting the food value chain we can improve upon the economic, social and environmental sustainability of the food system. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the agriculture value chain, from seed manufacturers and farmers through to grocery stores and restaurants. Our solutions consist of the latest technologies to enable all organizations in Agribusiness, Animal agriculture, and Food, beverage and consumer goods. Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level and connect the food system to feed the future. Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want, and our communities need.
Do you share our passion for enabling remarkable food outcomes? At TELUS Agriculture and Consumer
Goods, you create future friendly® possibilities.

Security Consultant

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer. We live in and work in a rapidly evolving digital world where cyber security is critical. Protecting information and ensuring the reliability of network and services is paramount. Our team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology. We are committed to providing excellence in securing our internal and customers’ data and systems, ensuring world-class reliability of security networks and systems, and improving our overall cyber security posture. We manage our cyber risks and provide industry leading cyber governance, assurance and oversight to secure our data. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast-paced environment.&nbsp;Here’s the impact you will make and what we will accomplish together











Your goal in this position is to perform the “eyes-on-glass” function through effective security event management which includes monitoring, alerting, and reporting to ensure that our organization’s operating environment is well-maintained from a security perspective. You’ll be keeping TAC safe and protected by establishing, operating and maintaining security controls and processes, conducting security investigations and incident response. You’ll be part of a global team operating across multiple time zones supporting our clients across all services, solutions, and SaaS products.





Here’s how:
As an experienced security professional with strong collaboration and communication skills, you'll span all areas of security operations, and interface with security architecture, offensive security, cloud platforms, development engineers and DevSecOps. You will have a broad understanding and expertise to operate across a number of the noted areas of security:Vulnerability Management:



<ul><li>Gather and document service and product information from application and system owners to assist in threat risk analysis.</li><li>Support security solutions to secure web hosting environments.</li><li>Report on vulnerabilities found for system owners and administrators, providing recommendations for mitigation.</li><li>Work with the support teams to prioritize remediation to align with security SLA.</li></ul>
Security monitoring and Incident Response:
<ul><li>Work with offensive testing leads and managed security service providers to perform threat hunting activities.</li><li>Monitor security events within SIEM , driving the investigation, escalation and triage of incidents.</li><li>Alerting any incident or potential incident (Crowdstrike, Covalence, Obsidian, Lacework, Zscaler etc...)</li><li>Act as a security incident response responder in support of cyber incidents In Partnership with</li></ul>
Security Architecture and Offensive Security.
<ul><li>Perform detailed examination of alerts to determine if true or false positives</li><li>Develop and maintain playbooks and SOPs for security events or incidents</li><li>Assist in the investigative process by gathering information regarding intrusion activities and generate accurate incident reports.</li></ul>
What you bring to this role:
A strong knowledge of information security. With the cybersecurity field evolving at a dramatic pace, staying updated with the latest advances is essential. You will have the ability to acquire knowledge of the latest practices and techniques and stay ahead of your adversaries by “thinking like an adversary”. You will also possess strong analytical skills. You will be able to precisely observe IT systems to determine any upcoming risks to tackle them proficiently. The successful candidate will also be a forward thinker. You will possess the creative skills to identify future dangers and discover appropriate solutions to combat any adverse situations that may impact TELUS Agriculture &amp; Consumer Goods. A qualified candidate will also possess the following:<ul></ul>
<ul><li>An insatiable appetite for new and emerging security technologies</li><li>Previous working experience as a Security Analyst for minimum 3 years</li><li>BA in IT specializing in Cybersecurity, IT or Computer Science</li><li>Advanced writing skills (Technical and non-technical)</li><li>Advanced knowledge of cloud security (Azure, AWS, GCP)&nbsp;</li><li>Advanced Networking knowledge such as public vs private IP, MAC Addressing, DNS, OSI model, DHCP</li><li>Experience of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)</li><li>Experience of security controls implementation</li><li>Experience with Vulnerability Scanning tools such as Nessus, Burp Suite and Rapid7</li><li>Experience with SIEM tools such as MS Sentinel and QRadar and SOAR tools.</li><li>Experience managing alerts from EDR/MDR endpoint protection</li><li>Experience in the creation and update of incident response, playbooks, runbooks</li><li>Experience with Cloud based security tools (CSPM, CWPP) such as Lacework, Palo Alto</li><li>Solid analytical skills</li><li> Solid understanding of firewalls, IDS, PKI, and cryptography</li><li>Solid understanding of NIST CSF, ISO 27001 frameworks and certification</li><li> Basic understanding of CI/CD pipelines</li><li>Ability to multi-task and manage competing priorities using sound judgment</li><li>Enjoy team collaboration and information sharing</li><li>Superior collaboration skills to easily translate technical jargon into business language</li><li>Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X</li></ul>
Nice to haves
<ul><li>Experience with Lacework Cloud Security Solutions</li><li>Experience with Zscaler Products and Solutions</li><li>Experience with Microsoft Sentinelle&nbsp;</li><li>Leading security certifications such as CISSP, CISM, CEH, GCIH/ECIH etc...</li><li>Experience working on a fast paced security team supporting product/engineering functions, cloud infrastructure, and corporate infrastructure development</li><li>Hands on Threat modeling, security risk assessment experience is a plus</li></ul>Join us
TELUS Agriculture and Consumer Goods is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or disability.

Who is TELUS Agriculture &amp; Consumer Goods?
Our growing team of global experts are passionate about leveraging our world-class technology and innovation to tackle one of the most pressing social challenges of our time – ensuring a safe and sustainable food system. We believe that by connecting the food value chain we can improve upon the economic, social and environmental sustainability of the food system. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the agriculture value chain, from seed manufacturers and farmers through to grocery stores and restaurants. Our solutions consist of the latest technologies to enable all organizations in Agribusiness, Animal agriculture, and Food, beverage and consumer goods. Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level and connect the food system to feed the future. Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want, and our communities need.














Do you share our passion for enabling remarkable food outcomes? At TELUS Agriculture and Consumer
Goods, you create future friendly® possibilities.

Toronto, CA

TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Ready to transform agriculture through data-driven nutrition solutions?
TELUS Agriculture &amp; Consumer Goods (TAC) is leveraging world-leading technology and innovation to create better producer-to-consumer outcomes in the agriculture and food industry, with particular expertise in beef cattle production and health management. We're building a unified, trusted, and sustainable value chain that enables efficient production and logistics while lowering environmental impact. Our diverse team of enthusiastic, innovative, and passionate individuals sets us apart and drives our success, bringing together expertise in veterinary medicine, cattle production, and agricultural technology.
Our team and what we will accomplish together
We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality, and sustainability of food and consumer goods, with specialized focus on beef cattle operations, feedlots, and related agricultural services. Our innovative solutions and purpose-built applications serve every participant in the supply chain, from seed manufacturers and farmers to grocery stores and consumer goods companies.
We are seeking an Animal Scientist I, for our bovine practice, who will join a team of animal scientists and practitioners across multiple locations in Canada and globally. This position is based at our Lethbridge, Alberta location. The ideal candidate will be responsible for providing expert nutritional consultation and support to our clients, ensuring optimal performance, health, and welfare of their cattle. 
What you’ll do
<ul><li>Assist clients in obtaining optimal performance, health, and welfare while supporting economic returns through efficient production animal management.</li><li>Provide the most up-to-date and professional consultation services to help cattle producers raise healthy, productive cattle.</li><li>Conduct regular on-farm visits with clients and management to support feeding initiatives.</li><li>Review client data and research to provide evidence-based recommendations.</li><li>Work with an amazing team of nutritionists, veterinarians, researchers, and others every day.</li></ul>
What you bring&nbsp;
<ul><li>Master of Sciences or PhD focusing on ruminant nutrition, animal science, range management, or a related field is required.</li><li>Strong communication and proactive problem-solving skills.</li><li>Ability to analyze data and research to provide evidence-based recommendations.</li><li>Dedication to assisting clients in achieving optimal cattle performance and health.</li><li>Ability to work collaboratively with a diverse team of professionals.</li><li>Practical experience in on-farm consultation and management.</li><li>Flexibility to work in various agricultural environments and adapt to changing conditions.</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed</li></ul>
 Great-to-have
<ul><li>Proficiency in conducting and applying advanced research in ruminant nutrition.</li><li>Practical experience in on-farm consultation and management.</li><li>Experience working in diverse agricultural environments globally</li></ul>

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture and Consumer Goods (TAC). It doesn't matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let's make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Animal Scientist I, Bovine Nutrition

Join our team
TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together
TAC is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
What you'll do:
<ul><li>Assist clients in obtaining optimal animal health and welfare while supporting economic returns through efficient production animal management.</li><li>Cow-Calf and Feedlot Veterinary Services</li><li>Provide comprehensive service to feedlot, cow/calf, and dairy operations using veterinarian, nutrition, and research consultants.&nbsp;</li><li>Provide the most up-to-date and professional consultation services to help cattle producers raise healthy and productive cattle.</li><li>Perform bovine surgeries and calvings</li><li>Perform pregnancy diagnoses and breeding soundness exams</li><li>Conduct individual animal and herd level examinations (in person or via digital imaging)</li><li>Perform regulatory procedures associated with cattle import/export or certification</li><li>Communicate protocols, research findings, recommendations, technical information, etc. to client operations and follow up as needed</li><li>Coordinate and oversee the training of cow-calf and feedlot workers</li><li>Perform other veterinary procedures as required</li><li>Utilize data to monitor health parameters, and perform ad hoc data analysis as needed</li><li>Identify areas of concern and devise action plans and recommendations in conjunction with the entire Consultant Team</li><li>Provide input to clients regarding animal health and production protocols and procedures</li><li>Perform client site visits as required to monitor animal health procedures and events, and to provide ongoing, positive communication</li></ul>
What you bring:
<ul><li>Education: Doctor of Veterinary Medicine (DVM) degree from an accredited veterinary school</li><li>Qualification for licensure with the Alberta Veterinary Medical Association</li><li>Strong communication and proactive problem solving skills</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TAC. It doesn’t matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Veterinarian I, Bovine Practice

Sales

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
As part of our Food, Beverage and Consumer Goods team, you’ll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness. We are searching for an Account Executive to work within Consumer Goods, supporting with the growth of TPM Sales. You will effectively present and demonstrate the portfolio of Trade Promotion Management/Optimization Consumer Packaged Goods, industry solutions to likely users, and also directly grow TPM/TPO business. This will include providing effective product demonstrations of the TELUS Consumer Goods capabilities, value proposition, and competitive functional differentiation to TELUS Consumer Goods internal staff, CPG manufacturer clients, and other business opportunities.
Here’s how
<ul><li>Manage the end to end account plan, including opportunity generation through strategic target design.</li><li>Effectively demonstrate the TELUS Consumer Goods TPM and TPO business Unit SAAS Software portfolios, the value proposition comparative to opportunity needs, functional competitive differentiation, and CPG application to opportunity business processes.</li><li>Effectively maintain an understanding of current application and new functionality, to effectively communicate to opportunities.</li><li>Provide a key link between TELUS Consumer Goods Sales, TELUS Consumer Goods Business Development, and the application product Managers</li><li>Participate in discovery call sessions to determine content focus for application presentation for sales. product value proposition.</li><li>Be the primary Subject Matter Expert to provide responses, and promote product value proposition, product differentiation.</li><li>Identify opportunities for product functional development then work with Product Managers to create solutions where there are gaps.</li><li>Assist in the development of the implementation project based on information collected during the sales cycle from key stake holders.</li><li>Evaluate functional capability when speaking with potential clients, compared to competitive landscape delivered during lead life cycle, identify and refine the functional message for sales and all functional channels to improve messaging during the sales cycle.</li><li>Understand and Deliver Application demonstrations, create concise demonstration messaging and proactive and Strategic application positioning.</li><li>Communicate, Define, and Deliver: Effectively communicate the products capability to deliver a client’s trade “go to market” strategy. Plan for product presentations to cover application functionality, CPG business process, product architecture, product security, and implementation.</li><li>Be present to visit clients and attend industry events.</li></ul>
What you bring to this role
<ul><li>The ability to effectively add value by providing consultative services in a matrixed team environment; i.e., the ability to gain results without line authority.</li><li>Excellent communication skills, focussed and able to manage ever changing priorities in a demanding environment.</li><li>Experience in a similar role, including the ability to manage the end to end account plan, deal plan and close plan, and able to generate opportunity.</li><li>Excellent communication and presentation skills, engaging and able to build and maintain strong effective relationships.</li><li>Solid experience in SaaS, ideally within Consumer Goods, Finance, Sales or Trade Finance or Revenue Management preferred.</li><li>Ideally, a keen understanding of the dynamics between Consumer-Packaged Goods, Trade Promotion Management needs in the CPG Retail or Foodservice industry</li><li>Any experience in Trade Promotion Management solutions is preferred.</li><li>This role requires candidates to regularly travel to onsite presentations.</li></ul>
Job Information 
Location - Remote Employment Type - Full Time 
The US base salary range for this position is: $100,000 - $150, 000. This role will have a generous commission structure. Our salary ranges are determined by role, level and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.
Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.
In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as, a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence). 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
 This is Full-Time, Remote position.

Boston, US

Account Executive

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