Your amazing career starts here. Join our team to help transform and improve global food and consumer goods supply chains.

Join our Team | Careers

Animal Agriculture

Join our team
TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together
TAC is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
What you'll do:
<ul><li>Assist clients in obtaining optimal animal health and welfare while supporting economic returns through efficient production animal management.</li><li>Cow-Calf and Feedlot Veterinary Services</li><li>Provide comprehensive service to feedlot, cow/calf, and dairy operations using veterinarian, nutrition, and research consultants.&nbsp;</li><li>Provide the most up-to-date and professional consultation services to help cattle producers raise healthy and productive cattle.</li><li>Perform bovine surgeries and calvings</li><li>Perform pregnancy diagnoses and breeding soundness exams</li><li>Conduct individual animal and herd level examinations (in person or via digital imaging)</li><li>Perform regulatory procedures associated with cattle import/export or certification</li><li>Communicate protocols, research findings, recommendations, technical information, etc. to client operations and follow up as needed</li><li>Coordinate and oversee the training of cow-calf and feedlot workers</li><li>Perform other veterinary procedures as required</li><li>Utilize data to monitor health parameters, and perform ad hoc data analysis as needed</li><li>Identify areas of concern and devise action plans and recommendations in conjunction with the entire Consultant Team</li><li>Provide input to clients regarding animal health and production protocols and procedures</li><li>Perform client site visits as required to monitor animal health procedures and events, and to provide ongoing, positive communication</li></ul>
What you bring:
<ul><li>Education: Doctor of Veterinary Medicine (DVM) degree from an accredited veterinary school</li><li>Qualification for licensure with the Alberta Veterinary Medical Association</li><li>Strong communication and proactive problem solving skills</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TAC. It doesn’t matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Canada

Brooks, AB

Alberta

Veterinarian, TELUS Cattle Professional Services

Sales

<h1>Sales Executive, Agriculture (Remote)</h1>
Join our team
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging, and financially rewarding.
TELUS Agriculture and Consumer Goods is seeking skilled sales professionals driven by a commitment to surpassing customer expectations and revenue goals. Joining the TELUS Sales team means embodying the TELUS brand and its core values:
<ul><li>We passionately put our customers and communities first.</li><li>We embrace change and innovate courageously.</li><li>We grow together through spirited teamwork.</li></ul>
Our goal is to help owners and executives stay focused on their key priorities and partner with them on their important journeys. As a sales professional at TELUS, you will take on a challenging and consultative role that offers a balance of autonomy and collaboration.
As a Sales Executive, your primary objective is to enhance the TELUS Agriculture and Consumer Goods presence in the Commercial market by delivering innovative technology solutions that align with the client's core business objectives. In this role, you will focus on addressing and exploring a wide range of services, including Agronomy, Program Execution, and Supply Chain solutions and services. By leveraging these solutions, you will help clients optimize their business strategies and achieve their desired outcomes. This will be supported by TELUS' internal subject matter experts, coaches, training resources, and collaborative partnerships with external associates.
<h3>How you will be successful:</h3>
<ul><li>You will own customer relationships, territories and account strategies.</li><li>Grow/maintain revenue and develop new business opportunities.</li><li>Champion TELUS Agriculture and Consumer Goods within customer organizations while advocating internally for them.</li><li>Partner with an interdependent account team as needed.</li><li>Demonstrate key sales competencies such as Business Acumen, Critical Thinking, Customer Focus, Grit (Energy and Drive), and Teamwork/Collaboration.</li></ul>
We foster a fantastic culture where individual and team success is celebrated. We believe in having fun while achieving our goals.
<h3>What you’ll do</h3>
<ul><li>Prepare professional proposals targeted to the key decision makers (usually senior managers or C-Suite) that clearly communicate TELUS’ best-in-class solutions and value proposition to the customers' business problem.</li><li>Negotiate contracts, initiating orders, and pursuing new business with grit, energy, and determination.</li><li>Provide feedback to marketing and sales regarding potential challenges in our business, opportunities, and competitive insights.</li><li>Effectively create, manage and close a funnel of opportunities and sales operations utilizing the power of SalesForce.</li></ul>
<h2>Qualifications</h2>
<h3>Here are some considerations when you are pursuing this role:</h3>
You are likely in a similar role with approximately 8-10&nbsp; years of experience in direct sales, utilizing formal sales methodologies. You have knowledge of the broader Agribusiness and emerging technology marketplace and have experience in complex solution environments.
<h3>Some key attributes and skills that you possess include:</h3>
<ul><li>You demonstrate business and technical acumen, effectively by identifying and communicating financially sound TELUS solutions while leveraging your understanding of technologies, products, services, and resources in the Agribusiness market.</li><li>You have a proven track record of fostering strong, trust-based relationships that align with TELUS' value proposition.</li><li>You possess strong customer understanding and responsiveness, with analytical skills to prioritize and make fact-based decisions. You are skilled at negotiating mutually satisfactory resolutions.</li><li>As part of the role, it is essential to possess a valid driver's license and be willing to travel as required.</li></ul>
<h3>What you get</h3>
<ul><li>Opportunity to obtain professional sales certifications.</li><li>Visibility with TELUS’ senior leadership teams in support of our largest customers in the United States and/or Canada.</li><li>A key role in transforming TELUS’ overall strategy with key clients.</li><li>The opportunity to work and collaborate with a passionate team driven by the desire to deliver a best-in-class client experience.</li><li>Dedication to a diverse and inclusive team culture with loads of career development opportunities.</li><li>Flexible workplace culture, allowing team members to have the freedom to work remotely or in the office according to their preferences, job requirements, and location. This flexibility promotes work-life balance and fosters a productive and inclusive work environment.</li></ul>
Job Information 
Employment Type - Full Time
US Base Salary Range - $100,000.00K - $150,000.00K USD
Bonus/Commissions - Eligible for the Sales Incentive Plan
Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience. In addition, we offer rewarding benefits, which may vary per job function, such as:
<ul><li>Comprehensive total rewards package highlighting competitive salary and bonus structures or SIP (Sales Incentive Plan) where applicable</li><li>Flexibility to work in-office, virtually or a combination of both</li><li>Comprehensive benefits package, incentive, and recognition programs</li><li>401K contributions</li><li>Career growth and learning &amp; development opportunities to develop your skills</li><li>And much more…</li></ul>
*All benefits are subject to eligibility requirements.
Your Talent Acquisition Partner can share more information about our compensation package and your preferred working location during the hiring process.
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

United States

Minneapolis, MN

Minnesota

Sales Executive, Agriculture

Consumer goods Client Services

¿Estás listo para embarcarte en una travesía electrizante que revolucionará el sistema alimentario global?
¡Aprovecha esta oportunidad para unirte al equipo pionero de TELUS Agriculture and Consumer Goods (TAC) — una fuerza innovadora comprometida con desafiar el statu quo mediante aplicaciones de vanguardia que aprovechan los datos para reimaginar la forma en que nos relacionamos con los alimentos!
No somos solo un equipo; somos un colectivo inspirado, en una misión incansable por establecer el sistema alimentario más confiable del mundo, revelando conocimientos transformadores y optimizando procesos desde el campo hasta tu mesa. En TAC, somos más que individuos: unidos por la pasión y el propósito, damos vida en conjunto a oportunidades extraordinarias.
Nuestro equipo y lo que lograremos juntos&nbsp;
Somos el equipo de Consumer Goods Client Services (CGCS), responsable de asegurar la experiencia del cliente de principio a fin y de impulsar la excelencia operativa a lo largo de toda la cadena de valor. Hemos alineado a nuestros equipos de Customer Success, Ventas y Producto para crear un enfoque unificado para nuestros clientes de consumer goods. A través de la participación estratégica, estamos mejorando la experiencia del cliente, fortaleciendo nuestra cultura de alto desempeño y equilibrando la transformación estratégica con iniciativas de crecimiento escalables.
Cómo Client Service Manager, serás la voz de nuestros clientes, asegurando que obtengan un valor medible del software y los servicios de TAC, al mismo tiempo que garantizas una experiencia de clase mundial centrada en el cliente. Serás un socio de confianza, colaborando con los equipos de Customer Success, Ventas, Producto y otras áreas multifuncionales para ofrecer una experiencia excepcional y de primer nivel.
Lo que harás
En este puesto, te involucrarás profundamente con los clientes, comprenderás sus objetivos y desafíos, y coordinarás a los expertos internos para garantizar la entrega de valor. Gestionarás proactivamente las relaciones con los clientes y abogarás por sus necesidades dentro de la organización mediante:
<ul><li>Desarrollar una comprensión profunda de los objetivos, desafíos y necesidades de los clientes.</li><li>Colaborar con los clientes y equipos internos para definir criterios de éxito y KPIs claros.</li><li>Servir como punto principal de contacto para los clientes asignados, construyendo relaciones sólidas y de confianza.</li><li>Realizar demostraciones de producto y capacitaciones para asegurar que los clientes comprendan plenamente sus servicios contratados y la oferta completa de productos.</li><li>Interactuar proactivamente con los clientes para recopilar retroalimentación, atender inquietudes, proporcionar actualizaciones, gestionar escalaciones y guiarlos hacia el éxito.</li><li>Identificar oportunidades de venta adicional o cruzada de productos/servicios en función de las necesidades del cliente.</li><li>Monitorear la participación del cliente, identificar tendencias y patrones, y tomar medidas para garantizar que obtengan el máximo valor de nuestros productos y servicios.</li><li>Resolver de manera rápida y efectiva cualquier problema o escalación del cliente.</li><li>Actuar como defensor de los clientes dentro de la empresa, coordinando con ventas, producto, ingeniería y equipos de soporte para asegurar que sus necesidades sean atendidas.</li><li>Servir como representante interno de los clientes asignados, proporcionando actualizaciones periódicas sobre la Voz del Cliente y la salud de la relación.</li><li>Mantenerse al día con las tendencias de la industria y las mejores prácticas en gestión de servicios al cliente.</li></ul>
 
Lo que aportarás
<ul><li>Dominio avanzado y profesional de múltiples idiomas (portugués, español e inglés), tanto oral como escrito.</li><li>Licenciatura en negocios, comunicación o campo relacionado (o experiencia equivalente).</li><li>Experiencia comprobada en un puesto de atención directa al cliente, como gestión de cuentas, customer success o relaciones con clientes.</li><li>Enfoque proactivo orientado a la acción, al crecimiento y al liderazgo comprometido.</li><li>Fuertes habilidades interpersonales y de comunicación, con la capacidad de generar empatía y comunicarse eficazmente con distintos niveles de interlocutores.</li><li>Habilidades excepcionales para resolver problemas y pensamiento estratégico para abordar los desafíos de los clientes.</li><li>Atención al detalle con excelentes habilidades de organización y gestión del tiempo.</li><li>Familiaridad con software de Retail Execution y Trade Promotion Management.</li><li>Capacidad para analizar datos y métricas para tomar decisiones informadas.</li><li>Enfoque proactivo y centrado en el cliente.</li><li>Capacidad para trabajar de forma independiente y en equipo.</li><li>Experiencia previa en la industria de bienes de consumo. </li></ul>
Deseable
<ul><li>Conocimiento y experiencia en las estrategias, servicios y tecnologías de TAC y/o TELUS.</li><li>Certificaciones profesionales o formación en servicios al cliente, customer success o gestión de relaciones empresariales.</li><li>Experiencia en customer success, ventas, negociación, gestión de relaciones y en las industrias SaaS o de bienes de consumo.</li></ul>
 
En TELUS Agriculture and Consumer Goods, reafirmamos nuestro compromiso de promover activamente la diversidad, equidad, inclusión, reconciliación y accesibilidad. Celebramos y valoramos tu perspectiva única y tus experiencias de vida, y te invitamos a unirte a nosotros en este camino de crecimiento y aprendizaje.
Juntos aspiramos a fomentar una comunidad global donde todas las personas sean respetadas, escuchadas y puedan mostrarse auténticamente en el trabajo. Realizaremos un esfuerzo significativo y sostenido para apoyar a candidatas y candidatos pertenecientes a grupos en situación de inequidad o con experiencias de marginación y opresión (incluyendo personas negras, indígenas y de color, LGBTQIA2S+ y personas con discapacidad). Ofrecemos ajustes razonables durante el proceso de selección para postulantes con discapacidades.
#LI-Remote
_______________________________________________Are you ready to embark on an electrifying journey that will revolutionize the global food system?
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.

Our Team and What We’ll Accomplish Together&nbsp;
We are the Consumer Goods Client Services (CGCS) team, and we are responsible for overseeing the end-to-end customer experience and driving operational excellence across the value chain.&nbsp; We have aligned our Customer Success, Sales, and Product teams to create a unified approach for our Consumer Goods customers. Through strategic engagement, we’re enhancing the customer experience, elevating our team and high performance culture, and balancing strategic transformation with scalable growth initiative.&nbsp;&nbsp;
As a Client Service Manager, you will be the voice of our clients, ensuring they achieve measurable value from TAC’s software and services while ensuring we deliver a world class customer first experience, thus driving renewals and expansion opportunities. You will serve as a trusted partner, collaborating across Customer Success, Sales, Product, and other cross functional teams to deliver an exceptional, first-class customer experience.

What you’ll Do
In this role, you will engage deeply with clients, understand their objectives and challenges, and coordinate internal experts to ensure customer value realization. You will proactively manage client relationships and advocate for their needs within the organization by:
<ul><li>Developing a deep understanding of clients' business objectives, challenges, and needs.</li><li>Collaborating with clients and internal teams to define clear success criteria and key performance indicators (KPIs).</li><li>Serving as the primary point of contact for assigned clients, building strong and trusted relationships.</li><li>Conducting product demonstrations and training to ensure customers have a solid understanding of their contracted services and our full product offering.</li><li>Proactively engaging with clients to gather feedback, addressing any concerns, providing updates, managing escalations, and guiding the client down a successful path.</li><li>Identifying opportunities to upsell or cross-sell additional products/services based on client needs.</li><li>Monitoring client engagement, identifying trends and patterns, taking action to ensure clients are deriving maximum value from our products and services.</li><li>Resolving any client issues or escalations promptly and effectively.</li><li>Acting as an advocate for clients within the company, coordinating with sales, product, engineering, and supporting teams to ensure client needs are met.</li><li>Act as internal champion of assigned clients to provide Voice of Customer and Client Health updates on a regular cadence.</li><li>Staying up-to-date with industry trends and best practices in client service management.</li></ul>

What You Bring
<ul><li>Advanced multilingual proficiency in speaking and writing for business environments&nbsp; (Portuguese, Spanish, English)</li><li>Bachelor's degree in business, communications, or a related field (or equivalent experience).</li><li>Proven experience in a client-facing role, such as account management, customer success, or client relations.</li><li>A bias for proactive action, growth, and commitment based leadership&nbsp;</li><li>Strong interpersonal and communication skills, with the ability to build rapport and communicate effectively with stakeholders at various levels.</li><li>Exceptional problem-solving skills and the ability to think strategically to address client challenges.</li><li>Detail-oriented with excellent organizational and time management abilities.</li><li>Familiarity with Retail Execution and Trade Promotion Management software.</li><li>Ability to analyze data and metrics to make informed decisions.</li><li>A proactive and customer-centric approach to work.</li><li>Ability to work independently and as part of a team.</li><li>Previous experience in the Consumer Goods industry.</li></ul>
 Great-to-Haves
<ul><li>In-depth knowledge and expertise of TAC and/or TELUS strategies, service offerings, and technologies is an asset.&nbsp;</li><li>Professional certifications and learning related to client services, customer success and/ or business relationship management is an asset.</li><li>Experience in customer success, sales, negotiation, relationship management, and the SaaS or Consumer Goods industries is an asset&nbsp;</li></ul>
 At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.
&nbsp;A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities).&nbsp; We offer accommodation for applicants with disabilities during the recruitment process.
#LI-Remote

Mexico

Mexico City, MX

Client Service Manager

Consumer Goods Client Services

Você está pronto para embarcar em uma jornada que revolucionará o sistema alimentar global?
Aproveite esta oportunidade para se juntar à equipe inovadora da TELUS Agriculture and Consumer Goods (TAC) — uma empresa que está comprometida em desafiar o status quo com aplicativos de ponta que utilizam dados para reinventar a forma como abordamos alimentação!
Não somos apenas uma equipe; somos um grupo inspirado em uma missão incansável de estabelecer o sistema alimentar mais confiável do mundo, revelando insights transformadores e otimizando processos do campo até o seu prato. Na TAC, somos mais do que indivíduos — unidos pela paixão e pelo propósito, damos vida a oportunidades extraordinárias de forma colaborativa.

Nossa Equipe e o Que Vamos Conquistar Juntos
Somos a equipe de Consumer Goods Client Services (CGCS), responsável por supervisionar a experiência completa do cliente e impulsionar a excelência operacional em toda a cadeia de valor. Alinhamos nossas equipes de Serviços ao Cliente, Vendas e Produto para criar uma abordagem unificada para nossos clientes de bens de consumo.
Por meio de um engajamento estratégico, estamos aprimorando a experiência do cliente, elevando nossa equipe e cultura de alta performance, e equilibrando a transformação estratégica com iniciativas de crescimento escalável.
Como Gerente de Serviços ao Cliente (Client Service Manager), você será a voz dos nossos clientes, garantindo que alcancem valor mensurável a partir dos softwares e serviços da TAC, ao mesmo tempo em que assegura uma experiência de classe mundial centrada no cliente — impulsionando assim renovações e oportunidades de expansão.
Você atuará como um parceiro de confiança, colaborando com as equipes de Serviços ao Cliente, Vendas, Produto e outras áreas multifuncionais para oferecer uma experiência excepcional e de primeira classe aos nossos clientes.

O Que Você Fará
Nesta função, você se envolverá profundamente com os clientes, compreenderá seus objetivos e desafios e coordenará especialistas internos para garantir a geração de valor. Suas responsabilidades incluirão:
<ul><li>Desenvolver um entendimento profundo dos objetivos, desafios e necessidades dos clientes.</li><li>Colaborar com clientes e equipes internas para definir critérios claros de sucesso e indicadores-chave de desempenho (KPIs).</li><li>Servir como principal ponto de contato para os clientes designados, construindo relacionamentos fortes e de confiança.</li><li>Realizar demonstrações de produtos e treinamentos para garantir que os clientes compreendam plenamente os serviços contratados e todo o portfólio de produtos.</li><li>Engajar-se proativamente com os clientes para coletar feedback, resolver preocupações, fornecer atualizações, gerenciar escalonamentos e orientá-los em direção ao sucesso.</li><li>Identificar oportunidades de upsell e cross-sell com base nas necessidades dos clientes.</li><li>Monitorar o engajamento dos clientes, identificar tendências e padrões e agir para garantir que estejam obtendo o máximo valor de nossos produtos e serviços.</li><li>Resolver prontamente e de forma eficaz quaisquer problemas ou reclamações de clientes.</li><li>Atuar como defensor dos clientes dentro da empresa, coordenando com as equipes de vendas, produto, engenharia e suporte para garantir que as necessidades sejam atendidas.</li><li>Atuar como representante interno dos clientes do seu portfolio, fornecendo atualizações regulares sobre Voice of Customer e Client Health.</li><li>Manter-se atualizado sobre tendências do setor e melhores práticas em gestão de serviços ao cliente.</li></ul>
 
O Que Você Traz
<ul><li>Proficiência multilíngue avançada (Português, Espanhol e Inglês) — oral e escrita para ambientes corporativos.</li><li>Graduação em Administração, Comunicação ou área relacionada (ou experiência equivalente).</li><li>Experiência comprovada em funções voltadas ao cliente, como gerenciamento de contas, sucesso do cliente ou relacionamento com clientes.</li><li>Perfil proativo, voltado para crescimento e liderança baseada em compromisso.</li><li>Fortes habilidades interpessoais e de comunicação, com capacidade de criar rapport e se comunicar de forma eficaz com diferentes níveis hierárquicos.</li><li>Excelentes habilidades de resolução de problemas e pensamento estratégico para enfrentar os desafios dos clientes.</li><li>Demonstrar atenção aos detalhes, organização e gestão de tempo.</li><li>Familiaridade com softwares de Retail Execution e Trade Promotion Management. Capacidade de analisar dados e métricas para embasar decisões. Abordagem proativa e centrada no cliente.</li><li>Capacidade de trabalhar de forma independente e colaborativa.</li><li>Experiência prévia na indústria de bens de consumo.</li></ul>
 Diferenciais
<ul><li>Conhecimento aprofundado das estratégias, ofertas de serviço e tecnologias da TAC e/ou TELUS é um diferencial.</li><li>Certificações profissionais ou treinamentos relacionados a serviços ao cliente, sucesso do cliente e/ou gestão de relacionamento com clientes são um diferencial.</li><li>Experiência nas áreas de Serviços ao Cliente, Vendas, Negociação, Gestão de Relacionamento e nas indústrias de SaaS ou Bens de Consumo será considerada um diferencial.</li></ul>

Na TELUS Agriculture and Consumer Goods, reafirmamos nosso compromisso de promover ativamente diversidade, equidade, inclusão e acessibilidade. Celebramos e valorizamos sua perspectiva única e suas experiências de vida, e o convidamos a se juntar a nós em nossa jornada de crescimento e aprendizado.
Juntos, vamos construir uma comunidade global onde todos os indivíduos sejam respeitados, ouvidos e possam se apresentar de forma autêntica em seu ambiente de trabalho.
Um esforço significativo e contínuo será dedicado a apoiar candidatos pertencentes a grupos sub-representados e com experiências vividas de marginalização e opressão (incluindo pessoas negras, indígenas e de cor, LGBTQIA2S+ e pessoas com deficiência). Oferecemos adaptações para candidatos com deficiência durante o processo seletivo.
#LI-Remote

---------------------------------

Are you ready to embark on an electrifying journey that will revolutionize the global food system?
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.
Our Team and What We’ll Accomplish Together&nbsp;
We are the Consumer Goods Client Services (CGCS) team, and we are responsible for overseeing the end-to-end customer experience and driving operational excellence across the value chain.&nbsp; We have aligned our Customer Success, Sales, and Product teams to create a unified approach for our Consumer Goods customers. Through strategic engagement, we’re enhancing the customer experience, elevating our team and high performance culture, and balancing strategic transformation with scalable growth initiative.&nbsp;&nbsp;
As a Client Service Manager, you will be the voice of our clients, ensuring they achieve measurable value from TAC’s software and services while ensuring we deliver a world class customer first experience, thus driving renewals and expansion opportunities. You will serve as a trusted partner, collaborating across Customer Success, Sales, Product, and other cross functional teams to deliver an exceptional, first-class customer experience.
What you’ll Do
In this role, you will engage deeply with clients, understand their objectives and challenges, and coordinate internal experts to ensure customer value realization. You will proactively manage client relationships and advocate for their needs within the organization by:
<ul><li>Developing a deep understanding of clients' business objectives, challenges, and needs.</li><li>Collaborating with clients and internal teams to define clear success criteria and key performance indicators (KPIs).</li><li>Serving as the primary point of contact for assigned clients, building strong and trusted relationships.</li><li>Conducting product demonstrations and training to ensure customers have a solid understanding of their contracted services and our full product offering.</li><li>Proactively engaging with clients to gather feedback, addressing any concerns, providing updates, managing escalations, and guiding the client down a successful path.</li><li>Identifying opportunities to upsell or cross-sell additional products/services based on client needs.</li><li>Monitoring client engagement, identifying trends and patterns, taking action to ensure clients are deriving maximum value from our products and services.</li><li>Resolving any client issues or escalations promptly and effectively.</li><li>Acting as an advocate for clients within the company, coordinating with sales, product, engineering, and supporting teams to ensure client needs are met.</li><li>Act as internal champion of assigned clients to provide Voice of Customer and Client Health updates on a regular cadence.</li><li>Staying up-to-date with industry trends and best practices in client service management.</li></ul>
 
What You Bring

<ul><li>Advanced multilingual proficiency in speaking and writing for business environments&nbsp; (Portuguese, Spanish, English)</li><li>Bachelor's degree in business, communications, or a related field (or equivalent experience).</li><li>Proven experience in a client-facing role, such as account management, customer success, or client relations.</li><li>A bias for proactive action, growth, and commitment based leadership&nbsp;</li><li>Strong interpersonal and communication skills, with the ability to build rapport and communicate effectively with stakeholders at various levels.</li><li>Exceptional problem-solving skills and the ability to think strategically to address client challenges.</li><li>Detail-oriented with excellent organizational and time management abilities.</li><li>Familiarity with Retail Execution and Trade Promotion Management software.</li><li>Ability to analyze data and metrics to make informed decisions.</li><li>A proactive and customer-centric approach to work.</li><li>Ability to work independently and as part of a team.</li><li>Previous experience in the Consumer Goods industry.</li></ul>

Great-to-Haves

<ul><li>In-depth knowledge and expertise of TAC and/or TELUS strategies, service offerings, and technologies is an asset.&nbsp;</li><li>Professional certifications and learning related to client services, customer success and/ or business relationship management is an asset.</li><li>Experience in customer success, sales, negotiation, relationship management, and the SaaS or Consumer Goods industries is an asset&nbsp;</li></ul>
 
At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.
&nbsp;A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities).&nbsp; We offer accommodation for applicants with disabilities during the recruitment process.
#LI-Remote

Brazil

Sao Paulo, BR

Be a part of a transformational journey with innovative talent and leading-edge technologies.
Our Team and What We’ll Accomplish Together
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
At TELUS Agriculture &amp; Consumer Goods (TAC), we're not just about technology – we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you’ll find a high-performance culture that’s as personally fulfilling as it is professionally rewarding.
What You’ll Do
As a Consultant Assistant, you'll take on a pivotal role in the cattle industry, leading teams and driving herd health initiatives. Each day will bring exciting challenges and opportunities for growth, whether you're assisting with advanced veterinary procedures, mentoring team members, or collaborating directly with producers to improve practices..

<ul><li>Collaborate with a team of Consultant Assistants</li><li>Partner with veterinary consultants to perform digital necropsies and collect vital health data.</li><li>Drive herd health improvements through rigorous data analysis and innovative solutions.</li><li>Manage pharmaceutical deliveries and ensure compliance with regulatory initiatives.</li><li>Build strong relationships with producers, fostering trust and collaboration.</li><li>Lead initiatives that shape the future of cattle health management, making impactful contributions each day.</li></ul>

What You Bring:

<ul><li>Passion for cattle health and a keen interest in helping producers thrive.</li><li>A leadership mindset and a team-player attitude, ready to inspire others.</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed for flexible field mobility.</li><li>Proficiency in computer skills for managing digital health records.</li><li>Physical capability to lift up to 50 lbs and adaptability to diverse weather conditions.</li><li>Critical thinking ability for innovative problem solving.</li><li>Excellence in communication and relationship-building skills.</li></ul>

Great-to-Haves:

<ul><li>Experience with cattle and agriculture is a bonus, but enthusiasm and a willingness to learn are most valued.</li><li>Familiarity with veterinary procedures and technology is beneficial.</li><li>Prior knowledge of regulatory compliance in agriculture is advantageous.</li></ul>

What We Offer:

<ul><li>Competitive compensation package with career advancement opportunities.</li><li>Comprehensive benefits and professional development support.</li><li>Access to the latest industry technology and dynamic work environment.</li><li>Regular hours (9am-5pm) with weekend rotations.</li><li>A chance to make a real difference and leave a lasting impact on the agriculture industry.</li></ul>

Join us in making a strategic difference in cattle health and be a part of our transformational journey. Your innovative spirit and dedication will drive our success and create better outcomes for our team and producers. We can’t wait to see what we’ll accomplish together!
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Together, let's make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Lethbridge, AB

Consultant Assistant (Cattle Health)

Consumer Goods

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together:
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
As part of our Food, Beverage and Consumer Goods team, you’ll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness. As the Head of Business Consulting EMEA you will be part of TELUS Consumer Goods’ Global Services Team to ensure the optimal delivery of EMEA projects. You will ensure that the Business Consulting team delivers a professional, best-in-class service to our clients and that the team grows in-line with the overall business. This is also very much a client facing role where the individual will be involved in projects from initiation to completion, duties including requirement scoping and capture, solution design and configuration, documentation, introducing best practice where appropriate and supporting the client through UAT and Go-live until handed over to support.
Here’s how This role has the following main areas of focus:
<ul><li>Lead and deliver large, complex projects or multi-market programs, ensuring high-quality outcomes that meet client business needs.</li><li>Line manage and mentor a small team of Business Consultants within the EMEA Professional Services team, supporting their growth, development, and performance. Provide expert business consultancy across consumer goods clients, leveraging deep understanding of commercial and financial processes to influence best practice adoption. Run discovery and configuration workshops, capturing client requirements and documenting design decisions using standard templates.</li><li>Configure Trade Promotion Management (TPM) modules via the application UI and support technical teams in interface design and testing.</li><li>Ensure solution quality through internal validation and alignment to agreed designs.</li><li>Support clients through user acceptance testing (UAT), issue triage, and go-live activities.</li><li>Deliver “train the trainer” sessions to client super users and maintain strong customer relationships by understanding their motivations and long-term goals. Work towards agreed objectives, including team utilisation and growth, project profitability, and successful delivery. Collaborate with other Team Leaders within Global Professional Services to enhance overall delivery capability. </li></ul>
What you bring to this role
Knowledge
<ul><li>Strong understanding of FMCG/consumer goods industry, including commercial and financial practices.</li><li>Knowledge of requirements gathering, documentation, and best practice software implementation.</li><li>Familiarity with Trade Promotion Management / Optimisation tools. </li></ul>
Skills and Competencies
<ul><li>Proven ability to lead client workshops, capture requirements, and challenge stakeholders using industry expertise.</li><li>Skilled in documenting requirements, design, and configuration decisions.</li><li>Strong client engagement and relationship management skills, with ability to influence and consult at senior levels.</li><li>Effective at dealing with ambiguity, resolving conflict, and reaching pragmatic solutions.</li><li>Strong leadership and mentoring skills, supporting people development.</li><li>Organised, proactive, and accountable — a completer-finisher mindset. </li></ul>
Experience
<ul><li>Demonstrable experience delivering enterprise software solutions, ideally multi-market/global programs.</li><li>Experience in client-facing consulting roles within software, preferably in the FMCG sector.</li><li>Exposure to project phases including discovery, configuration, testing, training, and cutover/go-live. Background in sales operations, demand planning, or revenue management is an advantage. </li></ul>
Desirable
<ul><li>Relevant Business Analysis or Consulting certification.</li><li>Experience leading user acceptance testing phases. </li></ul>

Join us
This role can be based anywhere in the UK. Some travel may be required.
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, traceable and sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
This is Full-Time, remote role, reporting into our London office.

United Kingdom

London, GB

Mgr-Consulting Services-Business Consulting EMEA

Technology & Transformation

Be a part of a transformational journey with innovative talent and leading-edge technologies.
Join our team and what we’ll accomplish together
TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
We live in and work in a rapidly evolving digital world where cyber security is critical.&nbsp; Protecting information and ensuring the reliability of network and services is paramount. Our team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology.&nbsp;&nbsp;
TAC security team protects TAC systems and information by setting security strategy, selecting solutions, identifying weaknesses, and integrating new technologies securely and performing risk assessment by analyzing proposed architectural changes and applying the latest security standards.&nbsp;
Here’s the impact you will make and what we will accomplish together
As part of the security team, you are a security professional who thrives on analyzing services, designs and implementations from security perspectives. You will be a Subject Matter Expert (SME) in the field of information security, designing security into processes and technical systems, applications, and standards. This opportunity will allow you to make a difference in protecting the availability, integrity, and confidentiality of TAC services, information, and other assets.
What you’ll do
As an experienced security professional with strong collaboration and communication skills, you will:
<ul><li>Perform security risk analysis, identity and access control standards and modelling, and best practices, allowing you to perform security reviews and analysis on a wide variety of TAC services and product offerings.</li><li>Contribute toward system/application security guidelines and policies in collaboration with internal and external TAC teams, helping to ensure TAC systems, applications and data are implemented to the highest security standards and controls.</li><li>Provide thought leadership within information security working groups and internal/ external partnerships.</li><li>Work closely with other peers at TAC to enhance our identity, system, network and application security posture.</li><li>Apply standards and best practice to solve information security problems.</li><li>Conduct security reviews, evaluations, and risk assessments.</li><li>Evaluate security and controls for new technologies to address such areas as infrastructure, security administration, user identification/authentication, data security, network/host intrusion prevention/detection/monitoring.</li><li>Ensure identified risks are logged accurately in the GRC platform</li><li>Educate and coach peer groups of architects/engineers on how to better design security into their various projects.</li></ul>
What you bring to this role:
With the cybersecurity field evolving at a dramatic pace, staying updated with the latest advances is essential. You will have the ability to acquire knowledge of the latest practices and techniques. You will also possess strong analytical skills. A qualified candidate will possess the following:
<ul><li>Bachelor's degree or higher in Engineering or Computer Science</li><li>5&nbsp; years of experience with 2+ years in information security&nbsp;</li><li>Experience with Cloud Computing security best practices (e.g. AWS, GCP, Azure)</li><li>In-depth knowledge and expertise in information/network security technology, audit and control measures, monitoring/investigation methodologies and privacy legislations</li><li>Knowledge of major security standards, guidance and frameworks including NIST CSF, ISO/IEC 27000, CIS, OWASP, PCI etc.</li><li>Skilled in project lifecycle/ DevOpsSecDevOps and system deployment methodologies</li></ul>
Nice to haves&nbsp;
<ul><li>Security certifications such as CISSP; CISA; CISM; CCSP, SANS/GIAC</li><li>GCP / AWS/ Azure certifications</li><li>Experience&nbsp; in system administration, infrastructure build, and software development in a security- focused environment</li></ul>

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Ontario

Security Consultant II

<h2>Ready to create better business outcomes with your analytical acumen and creativity.</h2>
<h3>Our team and what we'll accomplish together</h3>
Join TELUS Agriculture &amp; Consumer Goods' Trade Operations team, where precision meets innovation in financial operations. As part of our dynamic Trade Analytics division, you'll be at the heart of ensuring seamless financial transactions between our clients and their trading partners. Our team specializes in transforming complex deduction challenges into streamlined processes that drive business efficiency and strengthen customer relationships.
You'll work alongside experienced analysts, account managers, and technology specialists who are passionate about delivering exceptional results. Together, we're building the future of trade promotion management, where every deduction resolved strengthens our clients' supply chain partnerships and bottom-line performance. Your analytical expertise will directly impact millions of dollars in trade transactions, helping our clients maintain healthy distributor relationships and optimize their promotional investments.
<h3>What you'll do</h3>
<ul><li>Drive deduction resolution excellence by managing the complete lifecycle of trade deductions, from initial processing through final resolution, ensuring accuracy rates that exceed industry standards.</li><li>Collaborate with account managers and clients to coordinate documentation collection, resolve complex deduction scenarios, and maintain transparent communication throughout the resolution process.</li><li>Analyze and match claims using advanced Excel techniques and portal systems, identifying patterns and discrepancies that protect our clients' financial interests.</li><li>Partner with distributors and corporate users to retrieve critical documentation, navigate customer portals, and ensure timely backup submission for pending deductions.</li><li>Maintain comprehensive transaction records that serve as the foundation for audit trails, process improvements, and client reporting requirements.</li><li>Support continuous improvement initiatives by documenting portal procedures, creating process enhancement recommendations, and contributing to team training programs.</li><li>Monitor quality control standards through daily audits of deduction statuses, ensuring compliance with client-specific rules and identifying potential system issues.</li><li>Coordinate with technical teams by creating JIRA tickets for automated portal issues and communicating system improvements that enhance operational efficiency.</li></ul>
<h3>What you bring</h3>
<ul><li>Advanced Excel proficiency including pivot table creation, complex data manipulation, and summary reporting capabilities</li><li>Strong analytical mindset with proven ability to identify patterns, resolve discrepancies, and maintain attention to detail in high-volume environments</li><li>Excellent communication skills for collaborating with internal teams, external clients, and distributor partners across various communication channels</li><li>Database management experience with ability to navigate multiple portal systems and maintain accurate transaction records</li><li>Time management expertise to handle daily workflow demands while meeting processing turnaround time requirements</li><li>Problem solving orientation with experience resolving complex documentation and matching challenges</li><li>Team collaboration skills including ability to provide coverage for colleagues and contribute to training initiatives</li></ul>
<h3>Great-to-haves</h3>
<ul><li>Experience with JIRA or similar ticketing systems for process improvement and issue tracking</li><li>Knowledge of trade promotion management software or consumer goods industry deduction processes</li><li>Familiarity with ERP systems and automated financial processing workflows</li></ul>
<h3>Join us</h3>
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let's make the future friendly.

Armenia

Yerevan, AM

Trade Analyst – Deductions

Customer Experience Excellence

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here's the impact you will make and what we will accomplish together: TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
We are currently recruiting for an Operations Support Manager-Customer Service Advisor. In this role you will be dealing directly with our customers, to provide product support ranging from functionality type enquiries, training scenarios and software licensing. You will need to be able to combine excellent customer service, with great organisational skills and be an enthusiastic team player, you will be expected to work hard, push the boundaries and take responsibility to delight our customers. You will have plenty of opportunities to learn things that are not listed in this job description, but we’ve done our best to describe below what is involved in this role.
Here’s how:
<ul><li>Providing multi-channel support and advice to resolve customer queries via phone, email and chat.</li><li>Investigating and troubleshooting issues across a variety of software products.</li><li>Setting up screen share sessions in order to troubleshoot more complex issues.</li><li>Logging all interactions on in house CRM system.</li><li>Gaining detailed knowledge of our products, brand and customer base.</li><li>Proactively maintain a high degree of expertise across our products and the agricultural industry.</li><li>Communicating effectively with colleagues and customers across the business.</li><li>Involvement in proactively creating additional learning resources to allow customers to self-serve.</li><li>Collaborating with the wider team on additional project work as the opportunities arise.</li><li>Providing exceptional customer service to our customers, ensuring that they feel happy and satisfied.</li></ul>

What we’d like our candidate to have:
<ul><li>Good computer skills, with an analytical and organised approach to problem solving.</li><li>Be passionate about delivering excellent customer service.</li><li>Exhibit self-motivation, efficiency and team working.</li><li>Have strong numerical, written, and oral communication skills.</li><li>An ability to interact positively with customers at all levels.</li><li>Have fine attention to detail and good time management skills.</li><li>Enjoy working within a busy department, actively contributing to ideas and initiatives to grow and meet their goals.</li><li>Be inquisitive and proactive – showing an appetite to problem solve, demonstrate ability to work both independently and as part of a team.</li><li>Show aptitude for learning and developing new skills.</li><li>Be comfortable working across teams in different locations.</li><li>Be prepared to travel within the UK to visit our other offices, attend events and carry out customer&nbsp; &nbsp; training as required.</li><li>Demonstrate commercial awareness, with excellent listening skills when engaging with our customers to fully understand their needs and wants.</li></ul>

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. The more diverse perspectives we have the more likely we are to crack the code on what our customers want, and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Herefordshire, GB

Operations Support Manager-Customer Service Advisor

* This opportunity is remote/virtual or hybrid, therefore open to all candidates nationally *

Are you ready to embark on an electrifying journey that will revolutionize the global food system?
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.

Our Team and What We'll Accomplish Together&nbsp;
We are the Customer Transformation Team, a powerhouse of visionary thinkers and change-makers driving innovation, simplification, and growth across TAC. Our collective strength and diverse perspectives enable us to redefine what’s possible, seamlessly merging acquired expertise and talent to ignite a new era of operational excellence and customer value.
As our Senior Business Analyst, you’ll be the analytical engine behind this transformation — combining data-driven insights, advanced modeling, and process engineering to bridge strategy and execution. You’ll help streamline our product portfolio and operational models, reducing complexity, enhancing focus, and enabling smarter investments where they deliver the most impact for our customers.
This is where analytical rigor meets transformative impact. You’ll collaborate with cross-functional teams and senior executives to design, measure, and optimize key business processes — using data analysis to uncover opportunities, enhance efficiency, and improve decision-making. Through powerful modeling, process innovation, and seamless systems integration, you’ll help create exceptional customer and employee experiences that set new industry standards.

What You'll Do
<ul><li>Conduct thorough analysis of business processes, workflows, and systems to identify inefficiencies and opportunities for transformation across the Agriculture and Consumer Goods value chain</li><li>Collaborate with cross-functional stakeholders including leadership, product teams, operations, and technology partners to gather and document business requirements, translating them into actionable transformation plans</li><li>Lead the analysis, mapping and development of process maps, workflow documentation, customer journey, and business models that support strategic initiatives and drive operational excellence</li><li>Perform data analysis across multiple sources to uncover insights and develop compelling recommendations that enhance process efficiency, inform executive decision-making, and accelerate business growth</li><li>Facilitate workshops and stakeholder meetings to champion continuous improvement, drive change management initiatives, and foster a culture of innovation across the organization</li><li>Support the implementation of new systems and technology solutions, ensuring seamless alignment with business objectives, user needs, and organizational readiness</li><li>Monitor and measure the impact of implemented solutions, providing regular updates to senior leadership on progress, outcomes, and opportunities for further optimization</li><li>Partner with capability owners and delivery teams to identify user stories, clarify requirements, and define acceptance criteria that support scope development and project execution</li><li>Develop executive-level presentations and strategic storytelling materials that communicate complex analysis, insights, and recommendations in clear, action-oriented formats</li></ul>

What You Bring
<ul><li>Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field</li><li>5+ years of proven experience as a Business Analyst in a technology-driven environment, software industry, or consulting</li><li>Strong analytical and problem-solving skills with the ability to interpret complex data and derive actionable insights</li><li>Advanced MS and Google WorkSpace (GWS) skills, particular Excel / Google sheet skills including data analysis, pivot tables, complex formulas, and data modeling</li><li>Expertise in business analysis tools and methodologies, including process mapping, requirements gathering, and workflow documentation; familiar with the process mapping tools such as Visio, Lucid Chart</li><li>Expertise in data visualization and reporting tools (e.g., Tableau, Power BI)&nbsp;</li><li>Experience with enterprise systems and data: ERP (e.g., SAP S/4HANA), CRM (e.g., Salesforce), or other SaaS implementations</li><li>Exceptional communication and influencing skills with a proven track record of presenting findings and recommendations to executives and diverse stakeholders</li><li>Experience with Agile methodologies (Scrum, SAFe) and project management frameworks</li><li>Ability to work effectively in a fast-paced, collaborative environment while managing multiple priorities and stakeholder relationships</li><li>Demonstrated experience leading change management initiatives and driving cross-functional transformation programs</li></ul>

Great-to-Haves
<ul><li>Experience in the agriculture, consumer goods, or food supply chain industry</li><li>Business Analysis certification (e.g., CBAP, CCBA), Process Improvement (eg. Lean Six Sigma, ITIL),&nbsp; Project Management certification (e.g., PMP)</li><li>Experience in SQL with experience querying databases (e.g., Oracle, SQL Server) to extract, manipulate, and analyze data</li><li>Familiarity with additional technical tools such as Python, JIRA, or experience working in a multiregional matrix organization</li></ul>

At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.
&nbsp;A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities).&nbsp; We offer accommodation for applicants with disabilities during the recruitment process.

Toronto, ON

Senior Business Analyst

Product

* This opportunity is remote/virtual or hybrid, therefore open to all candidates nationally **
 
 
<h2>Are you ready to embark on an electrifying journey that will revolutionize the global food system?</h2>
Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!
We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.

<h2>Our Team and What We'll Accomplish Together&nbsp;</h2>
We are the TAC Product Team, where our collective strength and diverse perspectives drive innovation and excellence.&nbsp; As our Product Manager, you will be responsible for managing the development and delivery of your product and feature portfolio.&nbsp; You will gather requirements, prioritize features, and work closely with cross-functional teams to ensure the successful execution of the product roadmap

<h2>What you’ll do</h2>
Product Strategy - Use your strong knowledge of our solutions and what our competition is doing to define our product vision in collaboration with your team
Market Trends - Keep up to date with market trends, the competitive landscape and emerging technologies to best provide insights and recommendations for product strategy
Innovation - seeking to provide new innovative products while connecting our offerings to showcase the real life value for our customers
Product Roadmap - Develop and maintain the product roadmap for your portfolio.&nbsp; Outlining key milestones and release plans, communicating updates to stakeholders, and defining and prioritizing product features and enhancements based on customer needs, market trends, and business priorities.&nbsp; Drawing from your experience to effectively balance short-term goals with our long-term vision.
Cross-functional Collaboration - Work closely with engineering, product operations, user experience, marketing, sales and customer experience and driving strong collaboration throughout the product life cycle.
Peer Collaboration - Partner with our team members to define user stories, prioritize backlog items, and participate in agile ceremonies to ensure timely delivery of product releases.
Product Launch - Work closely with our release management team to ensure seamless product launches and go to market for our enablement teams.&nbsp; Support testing of new features to ensure we achieve our business case objectives.
User Experience - Collaborate with design and engineering teams to create intuitive and engaging user experiences, conducting usability testing and gathering feedback to iterate on product designs, through active prototyping tooling.&nbsp;
Performance Monitoring - Understand key performance indicators (KPIs) and how to identify opportunities for optimization and improvement.
Stakeholder and Risk Management - Collaborate with your senior leadership team to enable seamless communication with other stakeholders in the business

<h2>What you bring</h2>
<ul><li>Bachelor's degree in business, engineering, computer science, or related field</li><li>5 years of experience in product management, with 5 years in a leadership role.</li><li>Proven track record of successfully bringing products to market, preferably in Agronomy.</li><li>Strong understanding of product management methodologies and best practices.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.</li><li>Experience working with cross-functional teams and managing stakeholder relationships.</li><li>Analytical mindset with the ability to use data to drive decision-making.</li></ul>

<h2>Great-to-haves</h2>
<ul><li>Direct experience in AgTech, FoodTech, or Agricultural Technology sectors with understanding of precision agriculture, IoT sensors, farm management systems, or supply chain technologies</li><li>Certification in Product Management (e.g., Certified Scrum Product Owner, Product Management Professional) or Agile methodologies with demonstrated application in technology product development</li><li>Experience with B2B SaaS platforms serving enterprise customers in agriculture or consumer goods industries, including subscription-based business models</li></ul>
 
At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.

A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities).&nbsp; We offer accommodation for applicants with disabilities during the recruitment process.

Durham, NC

North Carolina

Product Manager

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
We are seeking an experienced and strategic Senior Business Analyst to join our team and lead the analysis and delivery of complex business and technology initiatives. This role requires a proactive, commercially aware individual who can operate confidently across business domains, engage senior stakeholders, and drive value through insight, innovation, and collaboration.
The successful candidate will play a pivotal role in shaping solutions, influencing decision-making, and ensuring alignment between business needs and technology capabilities. You will lead discovery, define requirements, and support delivery across multiple workstreams, while mentoring junior analysts and contributing to continuous improvement of BA practices.
Key Responsibilities
<ul><li>Lead end-to-end business analysis across strategic programmes and high-impact projects</li></ul>
<ul><li>Facilitate workshops and stakeholder interviews to elicit, challenge, and refine business requirements</li></ul>
<ul><li>Translate complex business needs into clear, actionable user stories, functional specs, and process models</li></ul>
<ul><li>Drive process reengineering and optimisation initiatives, identifying opportunities for automation and efficiency</li></ul>
<ul><li>Collaborate with Product Owners, Architects, and Delivery Managers to shape solutions and prioritise backlogs</li></ul>
<ul><li>Act as a trusted advisor to senior stakeholders, influencing decisions through data-driven insights and structured analysis</li></ul>
<ul><li>Own and manage traceability of requirements through development, testing, and implementation</li></ul>
<ul><li>Support change management and business readiness activities, ensuring smooth adoption of new solutions</li></ul>
<ul><li>Champion best practices in business analysis, mentoring junior BAs and contributing to capability development</li></ul>
Qualifications &amp; Experience
<ul><li>7+ years’ experience in business analysis, with at least 3 years in a senior or lead capacity</li></ul>
<ul><li>Proven track record of delivering complex projects in Agile, hybrid, or waterfall environments</li></ul>
<ul><li>Strong understanding of business architecture, process modelling (e.g. BPMN), and requirements engineering</li></ul>
<ul><li>Experience working with cross-functional teams in regulated or enterprise-scale environments</li></ul>
<ul><li>IIBA or BCS certification (ISEB Diploma in Business Analysis) preferred</li></ul>
<ul><li>Degree in Business, IT, or related discipline (or equivalent experience)</li></ul>
Skills &amp; Competencies
<ul><li>Exceptional stakeholder engagement and communication skills, including C-suite interaction</li></ul>
<ul><li>Advanced facilitation and negotiation skills, with the ability to resolve conflicts and align diverse viewpoints</li></ul>
<ul><li>Strong analytical and problem-solving capabilities, with a strategic mindset</li></ul>
<ul><li>Proficiency in tools such as JIRA, Confluence, Visio, Lucidchart, and Google suite</li></ul>
<ul><li>Ability to work independently and manage multiple priorities in a fast-paced environment</li></ul>
<ul><li>Comfortable navigating ambiguity and driving clarity in complex settings</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

<h3>Empowering FMCG companies to thrive in a digital world</h3>
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Within our Consumer Goods division, we help global FMCG companies optimise trade investment, execution and insight with our integrated platform. Our SaaS solutions for Trade Promotion Management (TPM), Retail Execution (RE) and analytics enable faster, more confident decisions across commercial teams.
As part of the wider TELUS family, a global tech company with over 150,000 team members worldwide, we combine the scale of an enterprise with the agility of a focused, high-growth team.
<h3>The opportunity</h3>
TELUS Consumer Goods is seeking skilled sales professionals driven by a commitment to surpassing customer expectations and revenue goals. As an Account Executive - EMEA, you’ll play a lead role in generating and qualifying new opportunities across the region. This is a consultative, front-end sales role focused on building pipeline, engaging senior stakeholders and setting the stage for long-term partnerships.
You’ll report to the Director of Sales &amp; Customer (International) and work closely with Marketing, Product, Presales and the Customer team to turn market interest into qualified pipeline. You’ll represent TELUS at key industry events across EMEA and attend our annual Global Sales Summit in Canada, connecting with peers from our global team across 31 countries.
<h3>Here’s how you’ll make an impact</h3>
<ul><li>Identify and engage prospects via email, LinkedIn, referrals and events</li><li>Qualify and nurture inbound leads from campaigns, content and webinars</li><li>Lead discovery calls and coordinate demos with presales</li><li>Build and manage pipeline using TELUS sales methodology</li><li>Craft messaging that resonates with senior FMCG stakeholders</li><li>Share market and competitor insight to inform GTM strategy</li><li>Collaborate with marketing, product, presales and customer teams</li><li>Contribute to business cases and sales and marketing planning</li><li>Represent TELUS at EMEA events and convert conversations into opportunities</li></ul>
<h3>What you’ll bring</h3>
<ul><li>Proven experience in business development, presales or early-stage SaaS sales</li><li>Experience in SaaS with a strong understanding of Consumer Goods&nbsp;</li><li>Ability to maintain high energy levels and results driven</li><li>Excellent written, verbal and presentation skills with a clear persuasive style</li><li>Experience and established network within the Consumer Goods and Retail industry</li><li>Curiosity, self-motivated and the ability to work independently&nbsp;</li><li>Strong time management and ability to prioritise in a fast-paced environment</li><li>Naturally organised, detail-oriented and committed to follow-through</li><li>Creative and analytical thinker with a problem-solving mindset</li><li>Commercially sharp with a consultative value-led sales approach</li><li>Comfortable engaging senior stakeholders&nbsp;</li><li>Bonus: Familiarity with trade promotion, retail execution or commercial analytics tools</li><li>Bonus: Experience using Salesforce, Highspot, Hubspot, LinkedIn Sales Navigator, Google Suite</li><li>Bonus: Multilingual or comfortable working across diverse EMEA markets</li></ul>
<h3>What you’ll get</h3>
<ul><li>Opportunity to obtain professional sales certifications and access to LinkedIn Learning</li><li>Inclusion in annual sales incentive programs including President’s Club</li><li>Visibility with TELUS senior leadership teams across global markets</li><li>Invitation to our Global Sales Summit in Vancouver and events across EMEA</li><li>Career development support and exposure to cross-functional teams</li><li>A culture that’s fulfilling, professionally challenging and financially rewarding</li><li>25 days holiday + bank holidays, enhanced sick leave and life insurance</li><li>Matched pension contributions with cash plan, dental, optical and virtual GP access</li><li>Access to wellbeing tools, retail and travel discounts and the Cycle to Work Scheme</li><li>Flexibility to work remotely or from an office, depending on your preferences and location</li></ul>
<h3>Why TELUS Consumer Goods</h3>
Joining the TELUS team means embracing our shared values:
<ul><li>We passionately put our customers and communities first</li><li>We embrace change and innovate courageously</li><li>We grow together through spirited teamwork</li></ul>
We foster a high-performing, collaborative culture where individual and team success is recognised. We believe in having fun while delivering results and with operations across five continents, new opportunities are always within reach.
<h3>Join us</h3>
We believe that diverse perspectives are the key to meaningful innovation. It doesn’t matter who you are or where you’re from, your ideas and impact are welcome here.
If you’re looking to shape the future of FMCG tech, grow your career and be part of something that matters, this is your next step.
Together, let’s make the future friendly.

Senior Business Development Manager (Account Executive)

Join our team
TELUS Agriculture &amp; Consumer Goods&nbsp; (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.&nbsp;
 
Here’s the impact you will make and what we will accomplish together&nbsp;
TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains. 

About the role
The Customer Success Field Specialist will provide the leadership necessary to manage, support and grow TELUS Agronomy enterprise relationships with new and existing accounts, locations and customers. The role has primary responsibility for training and fostering adoption of TELUS Agronomy’s enterprise precision software. The Customer Success Field Specialist will work with targeted organizations to ensure they have a successful onboarding experience and will serve as the key customer contact, essentially owning the success of their region. The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. We are looking to fill up to five positions to cover five key geographical areas across the United States.

Here’s How
This is a highly visible position that will interact at every level internally and externally to help our enterprise customers grow their usage of the TELUS Agronomy system. The Customer Success Field Specialist is engaged at the account level in providing recommendations, proactive advice through all phases of the customer life cycle with the customer, and hands-on training in the field for an assigned customer list within a specific region.
<ul><li>Lead and demonstrate the use of TELUS Agronomy's data and technology.</li><li>Identify training needs and methods to grow use of TELUS Agronomy field software and&nbsp; customer satisfaction.</li><li>Aid the Customer Success team in developing training materials for the purpose of channel education.&nbsp;</li><li>Plan and lead software training and educational meetings (in-person and via webinars).&nbsp;</li><li>Develop and document feature use-cases for new product development&nbsp; and/or enhancements.</li><li>Identify, summarize, and communicate requirements for software solutions.&nbsp;</li><li>Conduct regular planning with key accounts to ensure the software is meeting their needs.</li><li>Foster the adoption of TELUS Agronomy software and services to new and existing customers.&nbsp;</li><li>Identify, analyze and prioritize enterprise account goals, product opportunities and innovative adoption concepts.&nbsp;</li><li>Provide an excellent customer service experience, especially when customers have time sensitive issues.</li><li>Advocate for the customer’s technology and influence change.</li><li>Effectively track all activities in Salesforce and maintain good account structure for new, closed, or modified user or location accounts.</li><li>Utilize robust reporting to understand your effectiveness, determine next best actions and update routing plans for maximum impact.</li></ul>

<ul></ul>
<ul></ul>
Key competencies required&nbsp;
Service Proficiency
<ul><li>Proficiently anticipate, identify and resolve customer concerns promptly and effectively.</li><li>Utilize customer familiarity, industry and market knowledge to successfully&nbsp; present and demonstrate TELUS Agronomy software to clients.&nbsp;</li><li>A remarkable aptitude for assisting and training customers with technology.</li><li>Act with a sense of urgency to execute and implement strategies that positively impact adoption and grow client usage of TELUS Agronomy software.</li><li>Provide support for key customers via phone or email outside of documented business hours as necessary.</li><li>Successfully follow and implement key Customer Success milestones and provide feedback on ever-evolving metrics for Customer Success.</li></ul>
Technical Expertise
<ul><li>Possess a moderate understanding of precision ag hardware and software.</li><li>Excellent knowledge of farming practices and agricultural equipment and electronics.</li><li>Develop knowledge of TELUS Agronomy’s products and pricing strategies.</li><li>Develop an excellent knowledge of TELUS Agronomy’s internal tools for the purposes of account setup/modification and troubleshooting.</li></ul>
Teamwork
<ul><li>Collaborate and communicate timely and accurate information regarding customer issues and concerns to other members of the Customer Success team.</li><li>Accurately track all customer interactions in the CRM program which includes regularly updating and maintaining the CRM information.</li><li>Eagerness to learn and undertake additional responsibilities in an ever-changing, fast-paced environment.</li></ul>
Interpersonal Skills
<ul><li>Desire to delight customers on a daily basis through excellent customer service practices and a customer first mentality.</li><li>Ability to build appropriate rapport and establish constructive and effective relationships with peers in support of our customers and their needs.</li><li>High level of personal integrity, confidentiality, and accountability.</li><li>Ability to adapt personal style, work methods, and individual capabilities to contribute to TELUS Agronomy’s Customer Success goals.</li><li>Excellent planning, time management, communication, presentation, and organizational skills.</li><li>Enthusiasm to reach goals and deliver results. </li></ul>

What you bring to this role
<ul><li>Post-secondary education (Bachelor’s Degree preferred) in a related field such as Agricultural Business, Plant Science, Agronomy, Farm Management, or Precision Agriculture.</li><li>Minimum of 1-3 years of account management experience in an Agricultural related field with the use of a web-based or mobile platform.</li><li>Knowledge of farming practices and equipment.</li><li>General knowledge of the principles and practices of soil fertility, fertilizer recommendations, site-specific agronomy, and GIS systems/GPS technologies.</li><li>The position is fully remote and will be responsible for traveling to remote locations within your assigned region per customer requirements in order to drive customer feature adoption and usage of the Agronomy toolset. </li></ul>

<ul></ul>
 Job Information
Location - Remote Employment Type - Full Time Career Stream Level - P2
The US base salary range for this position is: $70k - $105k USD, with a&nbsp;performance bonus. Our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but are not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.
Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.
In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process

#LI-Remote

Columbus, GA

Georgia

Customer Success Agriculture Field Specialist - South (Georgia to Mississippi)

Technology and Transformation

TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
As a Security Engineer, you will contribute to the implementation and maintenance of our security solutions including but not limited to, Cloud Security Posture Management and Zero Trust Network Access to help the organization to move towards a Zero Trust Architecture. The ideal candidate will have a strong background in cybersecurity, with expertise in designing and implementing security solutions to protect our organization's digital assets. You’ll be keeping TAC safe and protected by establishing, operating and maintaining security controls and processes. You’ll be part of a global team operating across multiple time zones supporting our clients across all services, solutions, and SaaS products.
Here’s how
As an experienced security professional with strong collaboration and communication skills, you'll span all areas of security operations, and interface with security operations, security architecture, offensive security, cloud platforms and DevSecOps. You will have a broad understanding and expertise to operate across a number of the noted areas of security:
<ul><li>Extension/design of core security services into TAC: Design and deliver security services within TAC that are derived or extended from core TELUS Health and TELUS Corporate security services, aligned to the requirements and operating model within TAC. Delivery of services spanning zero-trust network access, security monitoring and cloud security.</li><li>Gather and document resource, service and product information from application and system owners to assist in threat risk analysis and tools deployment.</li><li>Design, implement, and maintain Zero Trust Network Access across the organization's network and cloud infrastructure.</li><li>Deploy and configure CSPM tools to monitor and manage the security posture of cloud environments.</li><li>Conduct security assessments and audits to identify vulnerabilities and recommend remediation strategies.</li><li>Collaborate with cross-functional teams to ensure compliance with security policies and regulations.</li><li>Develop and implement procedures, and best practices to enhance the organization's security posture.</li><li>Stay up-to-date with the latest security trends, threats, and technologies to proactively address security risks.</li><li>Report on vulnerabilities found for system owners and administrators, providing recommendations for mitigation. Work with the support teams to prioritize remediation to align with security SLA.</li><li>Design frameworks and processes to make adoption of security best practices easier for developers and system administrators.</li></ul>
What you bring to this role:
A strong knowledge of information security. With the cybersecurity field evolving at a dramatic pace, staying updated with the latest advances is essential. You will have the ability to acquire knowledge of the latest practices and techniques and stay ahead of your adversaries by “thinking like an adversary”. You will also possess strong analytical skills. You will be able to precisely observe IT systems to determine any upcoming risks to tackle them proficiently. The successful candidate will also be a forward thinker. You will possess the creative skills to identify future dangers and discover appropriate solutions to combat any adverse situations that may impact TELUS Agriculture &amp; Consumer Goods. A qualified candidate will also possess the following:
<ul><li>Experience at security engineering, solution architecture and business analysis to support the design of solutions spanning people, process and technology.</li><li>An insatiable appetite for new and emerging security technologies</li><li>Previous working experience as a Security Engineer for minimum 3 years</li><li>BA in IT specializing in Cybersecurity, IT or Computer Science</li><li>Advanced knowledge of Zero Trust Architecture, CSPM solutions, security monitoring (SIEM) solutions</li><li>Advanced writing skills (Technical and non-technical)</li><li>Advanced knowledge of cloud security (Azure, AWS, GCP)</li><li>Advanced knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)</li><li>Advanced Networking knowledge such as public vs private IP, MAC Addressing, DNS, OSI model, DHCP</li><li>Experience with SIEM tools such as MS Sentinel and QRadar and SOAR tools.</li><li>Solid analytical skills</li><li>Solid understanding of NIST CSF, ISO 27001 frameworks and certificationsBasic understanding of CI/CD pipelines</li><li>Ability to multi-task and manage competing priorities using sound judgment</li><li>Enjoy team collaboration and information sharing</li><li>Superior collaboration skills to easily translate technical jargon into business language</li><li>Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X</li><li>Must be able to work Eastern Standard Time.</li></ul>
Nice to haves
<ul><li>Experience with Lacework Cloud Security Solutions</li><li>Experience with Zscaler Products and Solutions</li><li>Experience with Microsoft security solutions.</li><li>Leading security certifications such as CISSP, CISM, CEH, GCIH/ECIH etc...</li><li>Experience working on a fast paced security team supporting product/engineering functions, cloud infrastructure, and corporate infrastructure development</li><li>Hands on Threat modeling, security risk assessment experience is a plus</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Security Engineer

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
 
Are you a strategic thinker with a passion for delivering complex, high-impact projects? We’re looking for a Senior Project Manager within Professional Services to lead cross-functional teams and drive the successful execution of large-scale initiatives across our organisation. In this role, you’ll collaborate with stakeholders from Product, Engineering, Sales and Customer Experience Verticals to shape roadmaps, manage timelines, and ensure seamless delivery using industry-leading technologies.&nbsp;You’ll be part of a collaborative, forward-thinking team that values innovation, accountability, and continuous learning. If you’re ready to take ownership of impactful projects and help shape the future of our delivery excellence—this is the role for you.
You’ll be at the heart of innovation—navigating complexity, resolving challenges, and ensuring that every project delivers measurable value to our customers
What You'll Do:
<ul><li>Lead the end-to-end delivery of up to four high-complexity projects annually, plus additional moderate initiatives.</li><li>Own project planning, scheduling, and execution across the full product development lifecycle.</li><li>Collaborate with Engineering Resource Managers to secure and manage project resources.</li><li>Proactively identify risks, resolve issues, and keep stakeholders informed with clear, timely updates.</li><li>Drive continuous improvement by refining project processes and identifying efficiency opportunities.</li><li>Ensure compliance with internal governance and external regulatory requirements.</li><li>Analyze project data to inform decisions and track performance against key metrics.</li><li>Communicate effectively across all levels—from technical teams to senior leadership.</li></ul>



What You Bring:<ul><li>5+ years of experience managing IT or software development projects.</li><li>Strong knowledge of Agile methodologies; certification in PMP, PRINCE2, or similar is a plus.</li><li>Proven ability to manage multiple projects with competing priorities in a fast-paced environment.</li><li>Exceptional communication and stakeholder management skills.</li><li>Advanced skills in resource planning, risk management, and project governance.</li><li>A proactive, results-driven mindset with a passion for delivering value.</li><li>Experience working with cross-functional teams and navigating matrixed organisations.</li></ul>
 Key Skills:
<ul><li>Agile project delivery</li><li>Process improvement and change management</li><li>Data analysis and reporting</li><li>Resource allocation and capacity planning</li><li>Risk mitigation and issue resolution</li><li>Executive-level communication and presentation</li><li>Strong organisational and time management skills</li><li>Adaptability in dynamic, evolving environments</li></ul>
 

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior Project Manager

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our&nbsp; team members. The diversity of the team and their unique contributions set us apart&nbsp; from the competition. Our success is based as much on our future friendly team as&nbsp; the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and&nbsp; energetic. We believe that you'll find our high-performance culture personally&nbsp; fulfilling, professionally challenging and financially rewarding.&nbsp;
Here’s the impact you will make and what we will accomplish together:&nbsp;
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and&nbsp; innovation to create better producer-to-consumer outcomes. To do this, we are&nbsp; creating a unified, trusted and sustainable value chain that enables the most efficient&nbsp; production and logistics outcomes, while lowering the impact on the environment. We&nbsp; deliver actionable digital solutions and data insights that connect global supply&nbsp; chains, improving the safety, quality and sustainability of food and consumer goods,&nbsp; all in a way that's traceable and clear to the end consumer.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications&nbsp; for every participant in the supply chain, from seed manufacturers and farmers&nbsp; through to grocery stores and consumer goods companies. Our solutions are&nbsp; comprised of the latest technologies that enable our customers to optimize their&nbsp; businesses and move goods through supply chains with more accuracy, efficiency&nbsp; and profit to get the right products to shelf, at the right time and at the right price,&nbsp; creating more sustainable production and consumption outcomes.&nbsp;
As part of our Food, Beverage and Consumer Goods team, you’ll help our customers&nbsp; connect business processes and leverage data-driven technology for better visibility,&nbsp; agility and responsiveness. The purpose of this role is to complete technical tasks as&nbsp; required in the delivery of client implementations of Trade Promotion Management&nbsp; software. As a Senior Technical Consultant, you will be performing advanced&nbsp; development tasks to a high standard, following and contributing to corporate&nbsp; development processes. As an experienced consultant, you will eventually provide&nbsp; mentorship to your peers and participate in functional and technical discussions, with&nbsp; Solution Architects and Business Consultants. In order to support our client&nbsp; implementations, it is sometimes required to travel for onsite meetings and internal&nbsp; team meetings in our offices are encouraged to better develop working relationships.&nbsp;&nbsp;
Here’s how:&nbsp;
• Taking full ownership for delivery of technical tasks, including detailed&nbsp; technical design, code development and unit testing.
• Resolving issues identified by internal and client testers as identified during&nbsp; project testing phases.&nbsp;
• Contributing to the estimation process through accurately tracking time&nbsp; worked on tasks.&nbsp;
• Providing updates on progress of tasks to the technical lead and project&nbsp; manager.&nbsp;
Objectives for this role will be agreed with the technical lead, and will include a blend&nbsp; of task delivery, input into TELUS Agriculture &amp; Consumer Goods' processes and&nbsp; personal development.&nbsp;
What you bring to this role:&nbsp;
• Solid experience of database development using SQL Server stack 2012 or&nbsp; above, Knowledge of SQL Server Suite, V12.&nbsp;
• Experience working with Developer tools such as Azure DevOps, Visual&nbsp; Studio Team Server&nbsp;
• Kimball methodologies for Data Warehousing&nbsp;
• Strong experience in developing data ingestion, data processing and&nbsp; analytical pipelines for big data, relational databases,&nbsp;
• An analytical mindset, excellent communication and interpersonal skills,&nbsp; exceptional organisational skills&nbsp;
• Leadership skills, and ability to work independently.&nbsp;
• Other beneficial experience includes having worked on technologies such&nbsp; as PowerShell, C#, Java, Node.js, Python, SQL, ADLS/Blob, Databricks.
 
Join us
This role can be based anywhere in the UK.&nbsp;
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, traceable and sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior Technical Consultant

Do you want to help transform bovine medicine as a field services RVT?&nbsp; Our team and what we will accomplish together TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp; Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. We are seeking a Registered Veterinary Technologist (RVT) for our bovine practice, who will join a team made up of bovine practitioners and nutritionists across our multiple locations. You will help transform bovine healthcare as our lead field services RVT. Working across Southern Alberta (Lethbridge/Taber/Brooks), you'll conduct on-farm health programs, lead herd health initiatives, and build strong producer relationships. This role offers increasing autonomy and the opportunity to shape modern cattle health practices. What you'll do: As a RVT, you will play an essential role in assisting veterinarians in all aspects of bovine medicine, including feedlot, cow-calf, and dairy productions. Your technical expertise and dedication to animal care will be crucial to the success of our veterinary services and the health of our clients’ herds. Our RVTs are a highly valued and integral part of our team. They play a critical role in taking on a variety of essential responsibilities that directly contribute to the quality of care we provide to our patients and the smooth operation of our facility. <ul><li>Work with clients on farms for data recording, processing, and various technical duties.&nbsp;</li><li>In-clinic duties which include reporting, prescription management, and reception</li><li>Work on a rotating schedule to dispense medications, medical supplies, and veterinary products in the warehouse facility, ensuring accurate inventory management and timely fulfillment of orders</li><li>Cow-Calf, Dairy, and Feedlot RVT services</li><li>Lead your own field service initiatives</li><li>Utilize cutting-edge diagnostic technology</li><li>Shape the future of preventative herd health</li><li>Build lasting producer relationships</li><li>Enjoy the freedom of field work with the security of a leading organization</li><li>Champion herd health programs</li><li>Drive producer education initiatives</li><li>Implement innovative treatment protocols</li><li>Mentor future industry leaders</li><li>Create lasting impact in cattle health</li></ul> We offer competitive salary, paid ABVMA dues, paid CE, and comprehensive benefits including a pension. Enjoy flexible scheduling while working with cutting-edge veterinary technology. Join a dynamic team where your expertise directly impacts agricultural healthcare, backed by the stability of TELUS Agriculture and Consumer Goods. What you bring: <ul><li>Education: Degree or Diploma from an accredited Animal Health Technology college program</li><li>RVT licensure with the Alberta Veterinary Medical Association.&nbsp;</li><li>Strong communication and proactive problem solving skills</li><li>Passion for bovine medicine</li><li>Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed</li></ul> Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture. It doesn’t matter who you are, what you do or how you do it, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Accessibility TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Field Services Registered Veterinary Technologist

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