You can return your Bring-It-Back device in-person at a TELUS store or participating retail partner. Or, if you’re upgrading to a new phone online, you can return your device without visiting a store by selecting to mail it back to us with Online Returns.
How to return your device at a TELUS store or participating retail partner
to find the nearest participating TELUS store or return at one of our participating retail partners: Best Buy, WOW!, Jump, Samsung, iPhix, Staples, London Drugs and Canada Computers. When searching for your nearest store, don’t forget to apply the Bring-It-Back™ filter.
What you need to bring with you:
Your Bring-It-Back™ device
A piece of government-issued ID