Replacing the batteries for my panel and sensors (2019 and after)

1. Make sure the system is disarmed and remove the device from its original position
2. Insert a 4 mm flat screwdriver into the slot of the plastic cover, and flex the slot to open that side of the plastic cover
3. Insert the screwdriver into the slot on the other side of the plastic cover and repeat the procedure, and then remove the cover
4. Insert a new CR2032 lithium coin battery at an angle while observing battery polarity and then press down on the battery
5. Replace the cover and put the device back to its original position
6. After restoring a low battery trouble, the system may take up to 5 minutes to clear the trouble signal
7. Dispose of the used battery by contacting your local battery recycling programs

1. Make sure the system is disarmed
2. Remove the cover of the sensor using a coin
3. Wedge a flat head screwdriver under the battery
4. Twist the screwdriver using the base as a lever to remove the battery
5. Insert a new CR2450 lithium coin battery at an angle with the positive (+) side facing up. Press down on the battery until it fits into place
6. Replace the cover and put the device back to its original position
7. After restoring a low battery trouble, the system may take up to 5 minutes to clear the trouble signal
8. Dispose of the used battery by contacting your local battery recycling programs

1. Make sure the system is disarmed and remove the device from its original position
2. Press in the snap and separate the cover from the base
3. Remove the former battery and replace with a new CR123A battery into the battery clips. Make sure to pay close attention to the polarity when installing the new battery
4. Replace the cover and put the device back to its original position
5. Dispose of the used battery by contacting your local battery recycling programs

1. Make sure the system is disarmed and remove the device from its original position
2. Insert a flat-edged screwdriver into the slot and push upward to remove the cover
3. Remove the screw and separate the cover from the base
4. Remove the former battery and replace it with a new CR123A battery in the device. Make sure to pay close attention to the polarity when installing the new battery
5. Replace the cover and put the device back to its original position
6. Dispose of the used battery by contacting your local battery recycling programs

1. Make sure the system is disarmed and remove the device from its original position
2. If a screw was used to secure the sensor during the installation, use a Phillips screwdriver to loosen the screw at the bottom of the Motion Sensor by turning it counter clockwise. If not, proceed to the next step
3. Press the bottom of the cover and separate the cover from the base of the device
4. Remove the former battery replace with new CR123A battery in the device
5. Replace the cover and put the device back to its original position
6. Dispose of the used battery by contacting your local battery recycling programs

1. Make sure the system is disarmed when replacing the batteries for your device
2. Remove the sensor from its mounting base by twisting it counterclockwise
3. Remove the original batteries
4. To ensure proper power-down sequence, wait a minimum of 20 seconds before installing the new batteries
5. Install 3 new AAA batteries in the battery compartment. Pay attention to the polarity diagram inside the compartment. If the batteries are incorrectly inserted, please remove gently with a non-conductive tool and correctly reinsert
6. Reinstall the sensor onto the mounting base by turning the sensor clockwise until the mating marks align
7. After the power-up sequence, the green LED should blink about once every 12 seconds to indicate normal operation. If the batteries are not installed correctly, the sensor will not operate and the device will not power up
8. Dispose of the used battery by contacting your local battery recycling programs

1. Make sure the system is disarmed when replacing the batteries for your device
2. Remove the detector from it’s mounting base by twisting the detector counterclockwise
3. Remove the original batteries
4. To ensure proper power-down sequence, wait a minimum of 20 seconds before installing the new batteries
5. Install a new 3V CR123A lithium battery in the battery compartment. Pay attention to the polarity diagram inside the compartment. If the batteries are incorrectly inserted, please remove gently with a non-conductive tool and correctly reinsert
6. Reinstall the detector onto the mounting base by turning the detector clockwise
7. After the power-up sequence, the green LED should blink about once every 12 seconds to indicate normal operation. If the batteries are not installed correctly, the detector will not operate and the device will not power up
8. Dispose of the used battery by contacting your local battery recycling programs

1. Make sure the system is disarmed. To avoid sending any accidental panic signals, put the 4-button keyring remote down on a flat surface
2. Remove the backside screw and open the cover using a screwdriver
3. Push out the original battery from its holder
4. Insert the new CR2032 with the polarity “+” on top
5. Test the unit by momentarily pressing on the Transmit buttons - the LED should light up
6. Replace the cover and attach it with the screw and screwdriver
7. Dispose of the used battery by contacting your local battery recycling programs

To replace the battery on your Control Panel (Gen 2 or Gen 3), please contact TELUS at 1-888-901-3605.

Note: The Control Panel (Gen 3) is currently only temporarily available in Alberta.