Get support for some of the most commonly asked for account and billing transactions.
TELUS Assist is our 24/7 virtual assistant that answers your questions instantly. If you still need help, TELUS Assist will direct you to a live agent.
Connect with the TELUS community and get answers from other customers on our forum, TELUS Neighbourhood.
Learn how to get the most out of your phone, tablet, smartwatch or Smart Hub with our how-to tutorials.
Here you can check the status of your Mobility order.
Here you can check for any network or service issues in your area.
Contact us @TELUSSupport on X (formerly Twitter) for assistance.
My TELUS is the best way to manage your account. View and pay your bills, check your data, change your plan, and more.