You may return your Pik TV hardware within 30-days of purchase at the same location in which it was purchased.
If you ordered your Pik TV media box online, from a door-to-door sales rep, or from a sales rep in the lobby of your residential building, your return must be initiated online ( visit Cancel Pik TVfor details).
If you purchased your Pik TV media box from a store or retailer, you must return back to the store or retailer within a 30-days of purchase.
Note: Stores and retailers cannot assist with Pik TV subscription cancellations. If you have exceeded the 30-day cancellation window, your Pik TV Media Box is considered as purchased and cannot be returned for a refund.