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Manage your recording rules
Learn how to navigate and manage your recording rules.
Steps to manage video camera recording rules in the TELUS SmartHome web app
Log in to the
or SmartHome app
from the menu on the left-hand side
From the top navigation bar, select
To pause a recording rule, select
and the length of time to pause the recording rule
To edit an existing rule, select the pencil icon
To delete an existing rule, select the garbage icon
To learn how to set up Smart Video Alerts with Video Analytics,
To learn how to set up and manage the recording rules for your Doorbell Cameras,
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LED Status of your Outdoor Camera (V722/V723)
If you are experiencing issues with your Outdoor Camera (V722/V723), check out the LED status reference guide below to assist with your troubleshooting.
Troubleshoot 24/7 Onboard recording issues with my video cameras
Answers to commonly asked questions on issues related to your 24/7 Onboard micro SD card recording.
24/7 Onboard Recording
Use an SD card in a compatible camera to record video directly from the video device continuously and securely.
Troubleshoot connectivity issues with my video cameras
Find out why your video and/or doorbell cameras periodically disconnect from your network.
Setting up Smart Video Alerts
Learn how you can set up Smart Video Alerts.
Learn about accessibility at TELUS