Less worry for caregivers

Your loved one is in good hands with TELUS Health - the largest Canadian-owned medical alert provider.

You're connected even in the moments you can't be there

The Caregiver Mobile app is included with the Medical Alert pendant. Receive notifications and updates about your loved one’s daily routines, mobility and whereabouts without disturbing them1.

Testimonials from Caregivers

"It's very reassuring to know that he can get help in an emergency."
Gilles B., caregiver
"I am very satisfied with the TELUS Health Medical Alert system we have chosen for my grandmother. Fast service and friendly staff."
Marie-Josee D., caregiver
"TELUS Health Medical Alert has allowed my father to remain at home since the death of my mother. I have more peace of mind knowing he has access to help if needed."
Sandra T., caregiver
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24/7 access to help –

wherever life takes you

TELUS Health Medical Alert with Caregiver Mobile app

On the go and at home

Enjoy state-of-the-art fall detection2, the longest medical alert device battery life in Canada3, advanced location tracking4 and included Caregiver Mobile app.
Starting from

$50 /mo.

for existing TELUS Home, Mobility or Koodo customers on a 1-year term5.
Woman and older man wearing LivingWell Companion ™ Home
LivingWell Companion® Home

At home

Keep doing the things you love at home with emergency help at the push of a button. Operates within a 600-foot radius of the included base station.
Starting from

$30 /mo.

for existing TELUS Home, Mobility or Koodo customers on a 1-year term5
Woman and older man wearing LivingWell Companion ™ Home

Easy to use

Your loved one can feel more confident knowing they always have access to help with TELUS Health Medical Alert.

24/7 help

They’ll have access to assistance and trained Medical Alert Operators at the push of a button.

Sleek design

Small, lightweight and discreet support that doesn’t get in the way.

30-day satisfaction guarantee

They can try risk-free and shop with confidence.

How TELUS Health Medical Alert Pendant compares to other fall detection devices

TELUS Health Medical Alert Pendant
Other medical alert devices
Largest Canadian-owned medical alert provider
Operates on Canada’s Most Awarded Mobile Network
Longest battery life of any mobile medical alert device in Canada3
Caregiver Mobile app comes included
TELUS loyalty discounts and rewards program (where available)
Clear, up-front pricing on website
30-day satisfaction guarantee
Fall detection feature2
Canada-wide location tracking4
Water-resistant protection6

Whole-family care solutions

Virtual care apps and expert solutions for all.

TELUS Health MyCare

Care for the whole family. Video call doctors, mental health counsellors and dietitians (where available).

TELUS Health MyPet

See a pet expert right from your phone. Quickly book virtual vet and vet technician consultations for your cat or dog today (where available). 

Health for Good

Reaching and treating the most marginalized among us - Health for Good enables low-barrier access to primary and mental health services, leading to better health outcomes for all.

Senior and caregiver health resources

Learn more about senior health and caregiver wellness from TELUS Health.
Article, Jan 19, 2023

4 tips to help prevent falls & injuries in all seasons.

When a loved one is injured and has to spend time in the hospital, it can be stressful for everyone. For older adults
Woman wearing TELUS health Medical Alert
Article, Dec 6, 2022

Avoiding winter slips, falls, and injuries

Across Canada, winter weather can range from cold and wet to blustering winds…
Woman wearing TELUS Health Medical Alert
Article, Oct 12, 2022

4 simple ways to help avoid scams and stay safer online

Every day we trade our personal information for the convenience of shopping, banking, and connecting online.
Woman looking at phone

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