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Win a round trip flight for two with WestJet and TELUS
Enter for a chance to win round trip plane tickets for you and a guest to any regularly scheduled WestJet destination!
No purchase necessary. Contest runs Nov 10 to Dec 31, 2025. Please read the contest rules before entering.
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Enter for a chance to win roundtrip flights for two (2) people with WestJet and TELUS (the “Contest”) is being conducted by TELUS (hereinafter referred to as the “Contest Sponsor”), TELUS and WestJet, an Alberta partnership, (hereinafter referred to as the “Prize Supplier”), and shall be construed and evaluated according to applicable Canadian law. Entry in this Contest constitutes each entrant’s acceptance of, and agreement to be legally bound by, these Official Rules and Regulations (the “Rules”).
1. ELIGIBILITY
a. To be eligible for this Contest, an individual must be a legal resident of Canada who is over the legal age of majority in his/her jurisdiction of residence at the time of entry. Employees, representatives and agents of Contest Sponsor, Prize Supplier(s), and each of their respective affiliates, subsidiaries, related entities, advertising and promotional agencies, and any other individual(s), entity or entities involved in the development, production, implementation, administration or fulfillment of the Contest (collectively, the "Contest Parties"), and the household members (whether related or not) and/or the immediate family members of any of the Contest Parties, are not eligible to participate in the Contest.
b. The Contest Sponsor reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to the Contest Sponsor – including, without limitation, government issued photo identification): (i) for the purposes of verifying an individual’s eligibility to participate in this Contest; (ii) for the purposes of verifying the eligibility and/or legitimacy of any Entry and/or other information entered (or purportedly entered) for the purposes of this Contest; and/or (iii) for any other reason the Contest Sponsor deems necessary, in its sole and absolute discretion, for the purposes of administering this Contest in accordance with the Contest Sponsor’s interpretation of the letter and spirit of these Rules. Failure to provide such proof to the complete satisfaction of the Contest Sponsor within the timeline specified by the Contest Sponsor may result in disqualification of the applicable entrant in the sole and absolute discretion of the Contest Sponsor. All personal and other information requested by and supplied to the Contest Sponsor for the purpose of this Contest must be truthful, complete, accurate and in no way misleading. The Contest Sponsor reserves the right to disqualify any Entry or entrant in its and their sole discretion, should any Entry or entrant at any stage supply untruthful, incomplete, inaccurate, or misleading personal details and/or information.
2. CONTEST PERIOD
The Contest opens at 7:00:01 a.m. Pacific Time (“PT”) on November 5, 2025 and closes at 11:59:59 p.m. PT on December 31, 2025 (the "Contest Period”). All Entries must be received by 11:59:59 p.m. PT December 31, 2025 (the “Entry Deadline”).
3. HOW TO ENTER
No purchase necessary. There are two ways to enter:
- Online Form: Visit any of our special offer pages and submit the online form. You can find all eligible pages listed on Schedule B at the end of these contest rules.
- Newsletter: Sign up for our newsletter on the dedicated contest landing page here: https://www.telus.com/en/about/westjetcontest
Entrants will receive maximum one (1) entry regardless of the method of entry.
4. ADDITIONAL ENTRY RULES
In the event of a dispute, the person who is the primary account subscriber will be deemed to be the entrant. Contest Sponsor does not accept entries by any other means.
If it is discovered by the Contest Sponsor (using any evidence or other information made available to or otherwise discovered by the Contest Sponsor) that any person has attempted to use multiple names, multiple identities, multiple email addresses, any automated, macro, script, robotic or other system(s) or program(s) and/or any other means not in keeping with the Contest Sponsor’s interpretation of the letter and spirit of these Rules to enter or otherwise participate in or to disrupt this Contest; then he/she may be disqualified from the Contest in the sole and absolute discretion of the Contest Sponsor (and, if disqualified, will have his/her Entry/Entries deemed null and void).
The Contest Parties and each of their respective agents, employees, directors, successors, and assigns (collectively, the “Released Parties”) are not responsible for, and accept no liability whatsoever in relation to, any late, lost, misdirected, delayed, incomplete or incompatible Entries, Requests, Donations and/or other information (all of which is void).
5. THE PRIZE
There is one (1) prize available to be won (the “Prize”). The Prize consists of:
- One (1) roundtrip flight for two (2) guests departing from a Canadian Airport with WestJet service, to any regularly scheduled and marketed WestJet destination, and is subject to the following conditions (as specified by WestJet). No cash value, fees, taxes, surcharges included, blackout dates and other restrictions apply – see Schedule A.
The approximate retail value of the total prize is $4,800.00. Prize must be accepted as awarded and is not transferable, assignable and/or or convertible to cash (except as may be specifically permitted by Contest Sponsor, and the Prize Supplierin their sole and absolute discretion); (ii) no substitutions are permitted except at Contest Sponsor’s option; (iii) the costs of everything not expressly and specifically stated above as included in the Prize are the sole and absolute responsibility of the confirmed winner; (iv) if the confirmed winner does not utilize any part(s) of the Prize, then any such part(s) not utilized may, in the sole and absolute discretion of the Contest Sponsor, be forfeited in their entirety and, if forfeited, nothing will be substituted in their place; (v) Contest Sponsor reserves the right at any time to: (a) place reasonable restrictions on the availability or use of the Prize or any component thereof; and/or (b) substitute the Prize or a component thereof for any reason with a Prize or Prize component(s) of equal or greater retail value, including, without limitation, but solely at the Contest Sponsor’s sole discretion, a cash award; and (vi) by accepting the Prize, the confirmed winner agrees to waive all recourse against the Contest Sponsor and all of the other Released Parties if the Prize or a component thereof does not prove satisfactory, either in whole or in part. Additional Prize conditions, if any, provided by the Prize Supplier are included below in Schedule “A” to these Rules.
The Released Parties are not responsible for any delay, postponement, suspension, rescheduling or cancellation, for any reason, of any aspect of the Prize. No compensation whatsoever will be provided to the confirmed winner or any other person or entity in the event of such delay, cancellation or other event contemplated herein.
None of the Released Parties makes any representation or offers any warranty, express or implied, as to the quality or fitness of the Prize awarded in connection with the Contest. To the fullest extent permitted by applicable law, the confirmed winner understands and acknowledges that he or she may not seek reimbursement or pursue any legal or equitable remedy from either the Contest Sponsor or any of the other Released Parties should the Prize fail to be fit for its purpose or is in any way unsatisfactory. For greater certainty and the avoidance of any doubt, by accepting the Prize, the confirmed winner agrees to waive all recourse against the Contest Sponsor and all of the other Released Parties if the Prize or a component thereof does not prove satisfactory, either in whole or in part.
The Released Parties are not responsible for any delay, postponement, suspension, rescheduling or cancellation, for any reason, of any aspect of the Prize. No compensation whatsoever will be provided to the confirmed winner or any other person or entity in the event of such delay, cancellation or other event contemplated herein.
None of the Released Parties makes any representation or offers any warranty, express or implied, as to the quality or fitness of the Prize awarded in connection with the Contest. To the fullest extent permitted by applicable law, the confirmed winner understands and acknowledges that he or she may not seek reimbursement or pursue any legal or equitable remedy from either the Contest Sponsor or any of the other Released Parties should the Prize fail to be fit for its purpose or is in any way unsatisfactory. For greater certainty and the avoidance of any doubt, by accepting the Prize, the confirmed winner agrees to waive all recourse against the Contest Sponsor and all of the other Released Parties if the Prize or a component thereof does not prove satisfactory, either in whole or in part.
6. ELIGIBLE WINNER SELECTION
One (1) eligible winner shall be selected as follows:
a. The odds of being selected as the potential winner are dependent upon the number of eligible Entries submitted and received in accordance with these Rules. On or about January 9, 2026, at approximately 12:00pm [noon] PST (the “Draw Date”), a data pull for all eligible Entries will be completed and one (1) potential winner will be selected by a random draw from all eligible Entries submitted and received in accordance with these Rules. Limit of one (1) Prize will be awarded per email, per person and per household for the duration of the Contest. Odds of winning depend on the total number of entries received.
a. The odds of being selected as the potential winner are dependent upon the number of eligible Entries submitted and received in accordance with these Rules. On or about January 9, 2026, at approximately 12:00pm [noon] PST (the “Draw Date”), a data pull for all eligible Entries will be completed and one (1) potential winner will be selected by a random draw from all eligible Entries submitted and received in accordance with these Rules. Limit of one (1) Prize will be awarded per email, per person and per household for the duration of the Contest. Odds of winning depend on the total number of entries received.
b. Following the Draw Date, the Contest Sponsor or its designated representatives will make no less than two (2) attempts to contact the eligible winner by phone and/or email, during the three (3) day period (the “Contact Period”) immediately following the Draw Date. Upon notification, the eligible winner must respond by telephone and/or email to the contact provided in the notification, and the eligible winner’s response must be received by the Contest Sponsor on the required return date stipulated in such notification. If the potential winner does not respond in accordance with these Rules, he/she may be disqualified, at the sole and absolute discretion of the Contest Sponsor, in which event he/she will not receive the Prize and another potential winner may be selected from the remaining eligible Entries, in the Contest Sponsor’s sole discretion, whom the Contest Sponsor or its representatives will attempt to contact, and who must respond or will be subject to disqualification, in the same manner (adjusting timeframes, including the Contact Period, accordingly). Neither the Contest Sponsor, nor any of the other Released Parties are responsible for the failure for any reason whatsoever of the eligible winner to receive notification or for the Contest Sponsor to receive the eligible winner’s response.
c. Before being declared as the confirmed winner, the Potential Winner will be required to fill out a Release and be required to answer, without assistance of any kind, whether mechanical or otherwise, a uniquely generated mathematical skill-testing question (“STQ”) administered online. If the Potential Winner has answered the STQ correctly, they must then complete and accept the Sponsor’s Declaration and Release form (the “Release Form”) in order to be declared a winner. In the event that an eligible person whose Ballot is selected does not correctly answer the mathematical STQ, fails to submit their answer within the allotted time period, or declines to accept the Release Form, he/she will be disqualified, the Prize to which he/she may otherwise have been entitled will be forfeited by him/her and a replacement entrant will be selected at random, without any liability to the Released Parties (as defined hereafter) whatsoever. Without limiting the generality of the forgoing, the Contest Sponsor reserves the right, in its sole and absolute discretion, to administer an alternate test of skill as it deems appropriate based on the circumstances and/or to comply with applicable law. No individual will be declared a winner until the Contest Sponsor officially confirms s/he as the winner in accordance with the Rules.
d. By completing and returning the Release Form, and accepting a Prize, the Prize winner: (i) confirms compliance with these Rules; (ii) acknowledges that the Prize must be accepted as awarded and cannot be substituted or transferred and has no cash surrender value; (iii) releases the Sponsor, its affiliated and related companies, advertising and promotional agencies, contest partners (namely WestJet Group of Companies), the independent contest organization and their respective shareholders, directors, officers, employees and agents (the Released Parties) from and against all liability in connection with the Contest and the awarding and use or misuse of the Prize; and (iv) consents to the use of his/her name, address (city and province) and/or likeness (including photographs of the Prize winner), without further remuneration, in connection with any publicity carried out by or on behalf of the Sponsor and/or WestJet Group of Companies, which publicity shall be at Sponsor’s sole discretion, and may be in any media whatsoever, with respect to this Contest, unless prohibited by law.
e. Potential Winners and/or Prize winners agree to cooperate in any investigations by the Sponsor to confirm his/her eligibility and to help ensure that the use of such Potential Winner and/or Prize winner in advertising or publicity for the Contest will not bring the Sponsor into public disrepute, contempt, scandal or ridicule or reflect unfavourably on the Contest or the Sponsor, as determined by the Sponsor in its sole discretion. No correspondence will be entered into except with each Potential Winner, and all Entries become property of the Sponsor upon submission. If for any reason a Prize is returned as undeliverable for any reason whatsoever, the Prize winner will have forfeited his/her right to receive the Prize.
f. Please allow approximately 1 to 2 weeks for delivery of the prize confirmation letter from the end of the Contest Period. Prize confirmation letter will be delivered by courier. If an incorrect address is provided the Sponsor will not take liability for the returned Prize confirmation letter.
7. RELEASE
a. The confirmed winner will be required to execute a legal agreement and release (“Release”) that confirms winner’s:
- eligibility for the Contest and compliance with these Rules;
- acceptance of the Prize as offered;
- release of the Contest Sponsor, Prize Supplier and all of the other Released Parties from any and all liability for any loss, harm, damages, cost or expense arising out of participation in this Contest, participation in any Contest-related activity or the acceptance, use, or misuse of the Prize or any portion thereof, including but not limited to costs, injuries, losses related to personal injuries, death, damage to, loss or destruction of property, rights of publicity or privacy, defamation, or portrayal in a false light, or from any and all claims of third parties arising there from; and
- grant to the Contest Sponsor and the Prize Supplier of the unrestricted right, in the Contest Sponsor’s individual discretion, to produce, reproduce, publish, broadcast, communicate by telecommunication, exhibit, distribute, adapt and otherwise use or re-use the winner’s name, photograph, likeness, voice and biography, in any and all media now known or hereafter devised, in connection with the Contest and the promotion and exploitation thereof.
b. The executed Release must be returned within five (5) business days of the verification as a winner or the selected potential winner may, in the sole discretion of the Contest Sponsor, be disqualified and the Prize be forfeited.
The Released Parties will not be liable for: (i) any failure of any website or any platform during the Contest; (ii) any technical malfunction or other problems of any nature whatsoever, including, without limitation, those relating to the telephone network or lines, computer on-line systems, mobile devices, servers, access providers, computer equipment or software; (iii) the failure of any Entry, and/or other information to be received, captured, recorded or work properly for any reason whatsoever, including, but not limited to, technical problems or traffic congestion on the internet or at any website; (iv) any injury or damage to a participant’s or any other person’s computer or other device related to or resulting from participating in the Contest; (v) any lost, stolen, delayed, illegible, damaged, misdirected, late or destroyed Entries; (vi) anyone being incorrectly and/or mistakenly identified as a recipient or eligible recipient; and/or (vii) any combination of the above.
8. INDEMNIFICATION BY ENTRANT
By entering this Contest, each entrant releases and holds each of the Released Parties harmless from any and all liability for any injuries, loss or damage of any kind to the entrant, Released Party or any other person or entity, including, without limitation, personal injury, death, or property damage, resulting in whole or in part, directly or indirectly, from acceptance, possession, use or misuse of any Prize, participation in this Contest, any breach of these Rules, or in any Prize-related activity. Each entrant agrees to fully indemnify the Released Parties from any and all claims by third parties relating to the Contest, without limitation.
9. LIMITATION OF LIABILITY
a. The Released Parties assume no responsibility or liability whatsoever for lost, late, misdirected or incomplete Entries, Requests, Donations, notifications, responses, replies to requests or any Release, or for any telephone, hardware, software or technical malfunctions that may occur, including but not limited to malfunctions that may affect the transmission or non-transmission of an Entry. The Released Parties are not responsible for any incorrect or inaccurate information, whether caused by any of the equipment or programming associated with or utilized in the Contest or by any technical or human error which may occur in the administration of the Contest. The Released Parties assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, Entries, Requests, Donations and/or other information. The Released Parties are not responsible for any problems, failures or technical malfunction of any telephone network or lines on account of technical problems or otherwise. The Released Parties are not responsible for anyone being incorrectly and/or mistakenly identified as a winner or eligible winner.
b. The Released Parties are not responsible for any injury or damage caused to any entrant, person or entity relating to or resulting from participating or attempting to participate in the Contest. Entrant assumes liability for injuries caused or claimed to be caused by participating in the Contest, or by the acceptance, possession, use of, or failure to receive the Prize or any portion thereof. The Released Parties assume no responsibility or liability in the event that the Contest cannot be conducted as planned for any reason, including those reasons beyond the control of the Contest Sponsor, such as infection by tampering, unauthorized intervention, fraud, technical failures, or corruption of the administration, security, fairness, integrity or proper conduct of this Contest.
b. The Released Parties are not responsible for any injury or damage caused to any entrant, person or entity relating to or resulting from participating or attempting to participate in the Contest. Entrant assumes liability for injuries caused or claimed to be caused by participating in the Contest, or by the acceptance, possession, use of, or failure to receive the Prize or any portion thereof. The Released Parties assume no responsibility or liability in the event that the Contest cannot be conducted as planned for any reason, including those reasons beyond the control of the Contest Sponsor, such as infection by tampering, unauthorized intervention, fraud, technical failures, or corruption of the administration, security, fairness, integrity or proper conduct of this Contest.
10. CONDUCT
By entering this Contest, each entrant agrees to be bound by these Rules, which will be posted at https://www.telus.com/en/about/westjetcontest throughout the Contest Period. Each entrant further agrees to be bound by the decisions of the Contest Sponsor, which shall be final and binding without right of appeal in all respects. The Contest Sponsor reserves the right, in its sole discretion, to disqualify any entrant found to be: (i) violating the Rules; (ii) tampering or attempting to tamper with the entry process or the operation of the Contest; and/or (iii) acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person.
ANYONE DEEMED BY THE CONTEST SPONSOR TO BE IN VIOLATION OF THE CONTEST SPONSOR’S INTERPRETATION OF THE LETTER AND/OR SPIRIT OF THESE RULES FOR ANY REASON IS SUBJECT TO DISQUALIFICATION IN THE SOLE AND ABSOLUTE DISCRETION OF THE CONTEST SPONSOR AT ANY TIME.
CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE RELATED TO THE CONTEST OR UNDERMINE THE LEGITIMATE OPERATION OF THE CONTEST MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, CONTEST SPONSOR RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW.
ANYONE DEEMED BY THE CONTEST SPONSOR TO BE IN VIOLATION OF THE CONTEST SPONSOR’S INTERPRETATION OF THE LETTER AND/OR SPIRIT OF THESE RULES FOR ANY REASON IS SUBJECT TO DISQUALIFICATION IN THE SOLE AND ABSOLUTE DISCRETION OF THE CONTEST SPONSOR AT ANY TIME.
CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE RELATED TO THE CONTEST OR UNDERMINE THE LEGITIMATE OPERATION OF THE CONTEST MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, CONTEST SPONSOR RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW.
11. PRIVACY & USE OF PERSONAL INFORMATION
By participating in the Contest, the entrant:
a. grants to the Contest Sponsor the right to use his/her name, mailing address, telephone number, and email address (the “Personal Information”) for the purpose of administering the Contest, including, but not limited to, contacting the eligible winner; and
b. acknowledges that the Contest Sponsor may disclose his/her Personal Information to third-party agents, fulfillment partners, and service providers of any of the Contest Sponsor in connection with any of the activities listed in (a) above.
The Contest Sponsor and any third-party agents of the Contest Sponsor will use the entrant’s Personal Information only for identified purposes and protect the entrant’s Personal Information in a manner that is consistent with TELUS’ Privacy Policy available at:www.telus.com/privacy Entrants agree to TELUS’ use of the entrants’ personal information that may include contacting you regarding limited time offers, promotional offers and/or surveys. This section does not limit any other consent(s) that an individual may provide the Contest Sponsor or others in relation to the collection, use and/or disclosure of their Personal Information.
a. grants to the Contest Sponsor the right to use his/her name, mailing address, telephone number, and email address (the “Personal Information”) for the purpose of administering the Contest, including, but not limited to, contacting the eligible winner; and
b. acknowledges that the Contest Sponsor may disclose his/her Personal Information to third-party agents, fulfillment partners, and service providers of any of the Contest Sponsor in connection with any of the activities listed in (a) above.
The Contest Sponsor and any third-party agents of the Contest Sponsor will use the entrant’s Personal Information only for identified purposes and protect the entrant’s Personal Information in a manner that is consistent with TELUS’ Privacy Policy available at:www.telus.com/privacy Entrants agree to TELUS’ use of the entrants’ personal information that may include contacting you regarding limited time offers, promotional offers and/or surveys. This section does not limit any other consent(s) that an individual may provide the Contest Sponsor or others in relation to the collection, use and/or disclosure of their Personal Information.
12. INTELLECTUAL PROPERTY
All intellectual property, including but not limited to trademarks, trade names, logos, designs, promotional materials, web pages, source code, drawings, illustrations, slogans, and representations are owned by the Contest Sponsors/Suppliers and/or their affiliates. All rights are reserved. Unauthorized copying or use of any copyrighted material or intellectual property without the express written consent of its owner is strictly prohibited.
13. GOVERNING LAW
To the fullest extent permitted by applicable law, all issues and questions concerning the construction, validity, interpretation and enforceability of these Rules or the rights and obligations of participants, Contest Sponsor or any of the other the Released Parties in connection with the Contest shall be governed by and construed in accordance with the domestic laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other jurisdiction’s laws. The parties hereby consent to the exclusive jurisdiction and venue of the courts located in Ontario in any action to enforce (or otherwise relating to) these Rules or relating to this Contest. For any matters which are not subject to arbitration as set forth in the Rules and/or in connection with the entering of any judgment on an arbitration award in connection with these Rules and/or the Contest, the parties irrevocably submit and consent to the exclusive jurisdiction and venue of the provincial and federal courts located in or closest to the City of Toronto in the Province of Ontario. The parties agree not to raise the defense of forum non conveniens. This Contest is subject to all applicable federal, provincial and municipal laws. SOME JURISDICTIONS (INCLUDING ONTARIO) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; THEREFORE, SUCH EXCLUSIONS MAY NOT APPLY TO YOU.
14. LANGUAGE
In the event of any discrepancy or inconsistency between the terms and conditions of these English Rules and disclosures or other statements contained in any Contest-related materials, including, but not limited to, the French version of these Rules (if available), television, print or online advertising and/or any instructions or interpretations of these Rules given by any representative of the Contest Sponsor, the terms and conditions of these English Rules shall prevail, govern and control to the fullest extent permitted by law.
15. GENERAL
The invalidity or unenforceability of any provision of these Rules shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Rules shall otherwise remain in effect and shall be construed in accordance with the terms as if the invalid or illegal provision were not contained herein.
Entrants that are customers of TELUS at the time of entry and/or at the time of prize award must have their TELUS accounts in good standing (with a current account balance that is no more than 30 days past due) in order to be eligible to win the prize.
Entrants that are customers of TELUS at the time of entry and/or at the time of prize award must have their TELUS accounts in good standing (with a current account balance that is no more than 30 days past due) in order to be eligible to win the prize.
ADDITIONAL PRIZE CONDITIONS: SCHEDULE A
1) One (1) round-trip economy airfare for two (2) guests departing from a Canadian Airport serviced by WestJet, to any regularly scheduled and marketed WestJet destination, and is subject to the following conditions (as specified by WestJet)
2) This voucher is valid on any regularly scheduled WestJet marketed and operated flight. This voucher does not include optional fees such as checked baggage or cabin upgrades. ***Please book early to maximize your options.
3) This voucher is limited and subject to promotional space, availability of eligible fare options and flight schedule. Not all flights have promotional space. The voucher is not valid for redemption on flights operated by codeshare partners, charters, or any interline flights.
4) All guests must travel together on the same itinerary, dates and flights.
5) This voucher cannot be used on certain dates, including, but not limited to; all statutory holidays and peak airline travel periods.Full blackouts will be available for the eligible winner..
6) All bookings and travel must be completed by January 26, 2027.
7) This voucher cannot be extended. Additionally, changes to travel dates or guest names are not permitted once a booking has been confirmed.
8) Bookings made with this voucher are not eligible for paid cabin upgrades except where the option to pay for an upgrade is available when checking in for the flight 24 hours prior to departure.
9) This voucher will become null and void if travel is cancelled once a booking is confirmed. Cancellations are subject to a cancellation fee and are not eligible for a refund.
10) The individual booking the flights must be over the age of majority in their province.
11) This voucher must be taken as offered and is not redeemable for cash.
12) The voucher cannot be sold. In the event that it has been sold, the voucher will become void, and any flight bookings made with it will be cancelled immediately without notice or reimbursement. WestJet does not handle the payment, guarantee transactions, or buyer protection or seller certification, nor will WestJet be liable for the loss of funds resulting from a fraudulent transaction.
13) Guests travelling on the voucher are not entitled to compensation amounts provided under passenger rights regimes. By redeeming the gift of flight voucher, all guests travelling agree to release, and waive all claims against, WestJet relating to any and all liability, damage, or compensation entitlement arising under Canada's Air Passenger Protection Regulations.
14) WestJet is not responsible for lost or mishandled vouchers. Once a voucher has been delivered to you, you are directly responsible for it.
2) This voucher is valid on any regularly scheduled WestJet marketed and operated flight. This voucher does not include optional fees such as checked baggage or cabin upgrades. ***Please book early to maximize your options.
3) This voucher is limited and subject to promotional space, availability of eligible fare options and flight schedule. Not all flights have promotional space. The voucher is not valid for redemption on flights operated by codeshare partners, charters, or any interline flights.
4) All guests must travel together on the same itinerary, dates and flights.
5) This voucher cannot be used on certain dates, including, but not limited to; all statutory holidays and peak airline travel periods.Full blackouts will be available for the eligible winner..
6) All bookings and travel must be completed by January 26, 2027.
7) This voucher cannot be extended. Additionally, changes to travel dates or guest names are not permitted once a booking has been confirmed.
8) Bookings made with this voucher are not eligible for paid cabin upgrades except where the option to pay for an upgrade is available when checking in for the flight 24 hours prior to departure.
9) This voucher will become null and void if travel is cancelled once a booking is confirmed. Cancellations are subject to a cancellation fee and are not eligible for a refund.
10) The individual booking the flights must be over the age of majority in their province.
11) This voucher must be taken as offered and is not redeemable for cash.
12) The voucher cannot be sold. In the event that it has been sold, the voucher will become void, and any flight bookings made with it will be cancelled immediately without notice or reimbursement. WestJet does not handle the payment, guarantee transactions, or buyer protection or seller certification, nor will WestJet be liable for the loss of funds resulting from a fraudulent transaction.
13) Guests travelling on the voucher are not entitled to compensation amounts provided under passenger rights regimes. By redeeming the gift of flight voucher, all guests travelling agree to release, and waive all claims against, WestJet relating to any and all liability, damage, or compensation entitlement arising under Canada's Air Passenger Protection Regulations.
14) WestJet is not responsible for lost or mishandled vouchers. Once a voucher has been delivered to you, you are directly responsible for it.
SCHEDULE “B”
Online Form(s)
Frequently asked questions
With TELUS you get the latest for less: we carry all the latest iPhone and Android phones. Pay $0 upfront, plus taxes with TELUS Easy Payment®. Plus, get an upfront Bring-It-Back® amount and reduce the monthly price of your phone.
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to discuss which deal suits you best.- The $80 savings is a waiving of our $80 connection fee. Offer applicable online only on Mobility orders for smartphones, connected devices (ie. tablets, smartwatches) and Bring Your Own Device plans. Offer applicable to Mobility consumer accounts only. Offer not applicable to Business, Corporate or EPP account types.
- Offer subject to change without notice. The Rate Plan Price Lock (“Lock”) applies to the Monthly Charge for eligible post-paid mobility plans, before any applicable taxes, other government imposed fees, discounts, promotions and bill credits, for a duration of 5 years starting from the time of eligible plan activation. Prices of features, add-ons and pay-per-use rates, including, but not limited to, Easy Roam® rates, are not guaranteed during the 5-year Lock period and are subject to change. The Lock may be removed upon rate plan change or renewal or if the customer no longer meets the eligibility criteria.
- Offer subject to change without notice. Available to customers who subscribe to eligible plans and enroll with pre-authorized bank payments. The monthly discount will only apply to eligible plans and you must keep pre-authorized bank payments active to maintain the discount. If you or TELUS remove pre-authorized bank payments the plan will no longer be eligible for the monthly discount. All prices do not include applicable taxes. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods.
- Offer subject to change without notice and only available to new and existing TELUS customers in Ontario who have not subscribed to internet in the past 90 days and activate an eligible internet plan on a 2 year term. Cannot be combined with other promotional offers not mentioned in this advertisement. Prices of features and select add-ons are not guaranteed during the 2 year term and subject to change anytime. From month 1-60, a $51/mo internet discount applies to the regular price, currently $130/mo. At month 61, the $51/mo internet discount will continue to apply for as long as the eligibility requirements are met or until the discount is no longer maintained. From month 1-60, a $20/mo discount applies to the regular price of unlimited internet data-add on, currently $20/mo. At month 61, the $20/mo unlimited internet data add-on discount will continue to apply for as long as the eligibility requirements are met or until the discount is no longer maintained. All prices do not include applicable taxes. A cancellation fee applies to the early termination of your 24 month internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition within 14 days of upon cancellation or termination of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. Final eligibility for the services will be determined by a TELUS representative.
- Offer subject to change without notice. Available to new and existing TELUS customers in Ontario who have not subscribed to internet in the past 90 days and activate an eligible internet plan on a 2 year term. The Plan Price Lock Discount (“Lock”) applies to the monthly regular price for eligible internet plans, before any applicable taxes, other government imposed fees, discounts, promotions and bill credits, for 5 years starting from the time of eligible plan activation. Prices of features, select add-ons and pay-per-use rates are not guaranteed during the Lock period and are subject to change. After the Lock period, in-market regular pricing applies and is subject to change. The Lock may be removed upon internet plan change or renewal or if you no longer meet the eligibility criteria.
- Devices purchased on the Bring-It-Back program must be returned in good working condition or you will be responsible for the difference between the Bring-It-Back program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back Program Amount if you choose to keep your device and pay back the Bring-It-Back Program Amount at, or before, the end of the 24 month term. Bring-It-Back program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back Program Amount will be charged to your TELUS bill.
- Subject to approved credit with a 24-month TELUS Easy Payment® agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy Payment® balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy Payment® balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.
- Offer subject to change without notice. Available online only and while quantities last to new post-paid activations, renewals and add a line customers, with the purchase of an eligible Samsung Galaxy S25, 25+, 25 Ultra, S25 Edge, Flip7 or Fold7 on a two-year TELUS Easy Payment term. Consumer and eligible EPP accounts only. Offer available only to Canadian residents with Canadian shipping addresses. Offer cannot be combined with any other promotions, is non-transferable, and isn’t valid for cash or a cash equivalent. Samsung Galaxy Watch8 is $0 upfront plus tax and $0/mo on a 2-year TELUS Easy Payment plan. Once the purchase price has been paid, the watch plan service will continue on a month-to-month basis without the monthly device charge for the watch. A $monthly watch rate plan, currently $15/mo, is charged in addition to the 24-month Easy Payment plan. Watch 8 monthly device discount can only be used towards the Samsung Galaxy Watch8, is non-refundable and carries no cash value.
- TELUS offers a 12-month limited warranty on select new smartphones (“Phone” or “Phones”), commencing on the date that the Phone’s 1-year manufacturer’s warranty expires, that the Phone shall be free of defects in materials and workmanship, subject to the eligibility requirements, conditions and limitations below. In order to be eligible for this warranty, the Phone must have been purchased from TELUS or Koodo on or after October 24, 2025, must have an active TELUS or Koodo mobility plan, and must have had an original manufacturer’s warranty period of not more than 1 year. Sonim devices, smartphones with a manufacturer’s warranty of more than 1 year, tablets, watches, accessories, and all other Mobility products are not eligible for this warranty.
- Up to $350 trade in credit available to TELUS wireless customers who activate or renew on an Apple iPhone 17 256GB smartphone on a 2 year plan and who trade in an eligible device. Trade-in an Apple iPhone 15 128GB valued at $350. Devices traded online will receive Trade-in value in bill credits. Limit of one trade in per customer. Trade-in value will be confirmed upon in-store evaluation. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC or TELUS Retail Limited (d.b.a. Mobile Klinik) and waives any claim against TELUS, Mobile Klinik and HYLA Mobile ULC with respect to the device or the trade in program. The trade-in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in.
- Offer subject to change without notice. Available to customers who subscribe to eligible plans and enroll with pre-authorized bank payments. The monthly discount will only apply to eligible plans and you must keep pre-authorized bank payments active to maintain the discount. If you or TELUS remove pre-authorized bank payments the plan will no longer be eligible for the monthly discount. Offer and regular pricing subject to change without notice. Available to new customers activating four eligible mobility lines and bringing their own device. 5G Complete plans start from $60/mo, including the pre-authorized payment discount, for eligible customers. To be eligible for TELUS Family Discount, at least two subscribers on an account must be on an eligible 5G Standard, 5G+ Select or 5G+ Complete plan. Only those subscribers are eligible to receive the discounts. Discounts are as follows; $7.50 per line per month for two lines, $10 per line per month for three lines and $15 per line per month for four to nine lines. Discounts will be updated when subscribers are added or removed on an account. Consumer accounts only. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. Price includes the pre-authorized payment discount and the TELUS Family Discount on account with four or more eligible lines. All prices do not include applicable taxes.
- 5G access requires a compatible device and connection to TELUS’ 5G network where available. Speed and signal strength may vary with your device, configuration, internet traffic, environmental conditions, applicable network management and other factors. For more information, visit telus.com/coverage.
- Data speeds reduced to a maximum of 512 Kbps after your included high-speed data hotspot bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy at telus.com/fairusepolicyfor further information.
- Eligible coverage destinations are subject to change. Current eligible destinations included: US Destinations: The U.S. (including areas of Alaska, Hawaii, Puerto Rico and the Virgin Islands). Mexico/Caribbean: Aruba, Bahamas, Barbados, Cuba, Dominican Republic, Guyana, Jamaica, Mexico, Netherlands Antilles, St Lucia, Trinidad and Tobago, Turks & Caicos. Central & South America: Argentina, Brazil, Chile, Colombia, Costa Rica, Panama, Peru. Europe: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom. Asia & Middle East: China, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam. Oceania: Australia, Fiji, and New Zealand. Calls must be made to and from phone numbers in Canada and the other destinations included in your plan. Calls to numbers outside of Canada and the 68 destinations included are subject to standard pay-per-use rates. Roaming outside the included destinations is subject to roaming pay-per-use rates. Excludes premium texts. Other text messages such as texts sent to any of the 68 destinations, while in any of the 68 destinations are included.
- Subject to technician and part availability. Peak business periods may affect availability. Customers must complete the initial assessment 2 hours prior to location closing hours. Some repairs are not eligible.
- Offer and regular pricing subject to change without notice and only available to customers who reside in Ontario and have not subscribed to TELUS Internet and TV in the past 90 days. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons, such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. From month 1-24, a $30/mo. internet discount applies. Regular Internet price, currently $130/mo, applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and subject to change without notice. TELUS Mobility customers receive an additional $21/mo. discount for 24 months, as long as the eligibility requirements are met. Discounts may be removed upon rate plan changes or renewal. Final eligibility for the services will be determined by a TELUS representative. For customers signing up on a 24 month term, the TELUS TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. Cannot be combined with other promotional offers. Offer subject to change without notice and cannot be combined with other promotions. Offer available to residential customers who have not subscribed to Optik TV in the past 90 days. Prices of features and add-ons such as a la carte TV channels / theme packs / premium TV content are subject to change anytime. Offer includes an Optik TV plan of your choice. For Optik TV plans, you may choose from , Optik Core + 1 Premium (reg. $60/mo) or Optik 1 Theme Pack + 2 Premiums (reg. $80/mo),. From month 1-24, if you choose r Optik Core & 1 Premium, a $15/mo discount applies to your TELUS Optik TV plan. From month 1-24, if you choose 1 Theme Pack & 2 Premiums, a $20/mo discount applies to your TELUS entertainment plan. Regular pricing subject to change without notice. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. The promotional offer will cease to apply if you downgrade below the minimum. Promotional offers do not apply to Basics service. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device. Eligibility for TV plans may vary by customer address. Final eligibility for the services will be determined by a TELUS representative. Offer and regular pricing subject to change without notice and cannot be combined with other promotions. Offer available to residential customers who have not subscribed to Optik TV in the past 90 days. Prices of features and add-ons such as a la carte TV channels / theme packs / premium TV content are subject to change anytime. For Optik TV plans, you may choose from Optik Core + 1 Premium (reg. $60/mo) or Optik 1 Theme Pack + 2 Premiums (reg. $80/mo). From month 1-24, if you choose Optik Core & 1 Premium, a $10/mo discount applies to your TELUS Optik TV plan. From month 1-24, an additional $15/mo discount applies on a 2-year term. From month 1-24, if you choose 1 Theme Pack & 2 Premiums, a $20/mo discount applies to your TELUS entertainment plan. From month 1-24, an additional $10/mo discount applies on a 2-year term. All prices do not include applicable taxes. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. The promotional offer will cease to apply if you downgrade below the minimum. Promotional offers do not apply to Basics service. A cancellation fee applies to the early termination of your Optik TV service agreement, which will be the sum of $360, declining by $15 for every month of Optik TV service and reducing to $0 at the end of your 2 year term, plus applicable taxes. Rental equipment must be returned in good condition within 14 days of cancellation or termination of service, otherwise the replacement cost will be charged to the account.
- Offer and regular pricing subject to change without notice and available only to eligible TELUS customers who are new Stream+ subscribers. Eligible Stream+ Basic subscribers receive a $13/month discount for 3 months, provided the eligibility requirements are met. Eligible Stream+ Premium subscribers receive a $18 /month discount for 3 months, provided the eligibility requirements are met. Subscription auto-renews. Must be a Canadian resident not currently subscribed to Stream+ with Netflix, Disney+ and Amazon Prime. Eligibility may vary for customers in certain regions due to their connection type. All prices do not include applicable taxes. Only one Stream+ activation can be completed per MyTELUS account. Stream+ Basic includes: Netflix Standard with ads, Disney+ Standard with ads and Amazon Prime (ad supported). Regular price for Stream+ Basic is $23.00 plus applicable taxes and subject to change. Stream+ Premium includes: Netflix Premium, Disney+ Premium and Amazon Prime (ad supported). Regular price for Stream+ Premium is $43.00 plus applicable taxes and subject to change. Offer cannot be combined with other promotions. Account activation with Netflix, Amazon and Disney (the “Provider(s)”) is required and your use of these services is subject to each Provider’s applicable terms and conditions and privacy policy. If you have an existing account with any Provider, you must cancel it with this Provider and then redeem this offer in order to avoid double billing. Other conditions apply. Please review the full terms and conditions: https://www.telus.com/streamplusterms.
- Offer and regular pricing subject to change without notice and available only to eligible TELUS customers who are new Stream+ subscribers. Eligible Stream+ Basic subscribers receive a $13/month discount for 3 months, provided the eligibility requirements are met. Eligible Stream+ Premium subscribers receive a $18/month discount for 3 months, provided the eligibility requirements are met. Subscription auto-renews. Must be a Canadian resident not currently subscribed to Stream+ with Netflix, Disney+ and Amazon Prime. Eligibility may vary for customers in certain regions due to their connection type. All prices do not include applicable taxes. Only one Stream+ activation can be completed per MyTELUS account. Stream+ Basic includes: Netflix Standard with ads, Disney+ Standard with ads and Amazon Prime (ad supported). Regular price for Stream+ Basic is $23.00 plus applicable taxes and subject to change. Stream+ Premium includes: Netflix Premium, Disney+ Premium and Amazon Prime (ad supported). Regular price for Stream+ Premium is $43.00 plus applicable taxes and subject to change. Offer cannot be combined with other promotions. Account activation with Netflix, Amazon and Disney (the “Provider(s)”) is required and your use of these services is subject to each Provider’s applicable terms and conditions and privacy policy. If you have an existing account with any Provider, you must cancel it with this Provider and then redeem this offer in order to avoid double billing. Other conditions apply. Please review the full terms and conditions: https://www.telus.com/en/support/article/telus-stream-terms-and-conditions.
- Offer subject to change without notice and expires December 2, 2025. Available while quantities last for residential customers who have not subscribed to SmartEnergy in the past 24 months. Customers who sign up for a SmartEnergy month to month service agreement are eligible to receive a one-time discount ranging from $125 - $239, as the case may be, towards one of the following devices, at TELUS’ sole discretion: Sensi Lite Smart Thermostat, Honeywell Home T9 Smart Thermostat. The discount will be applied before taxes against the total price of selected devices when added in your cart at the time of your subscription to SmartEnergy. If the device total in cart is less than the discount amount or if no device is added to your cart at the time of your service subscription, then any remaining balance of discount will be forfeit. Device discount is non-transferable and cannot be exchanged for cash. Subscription must be kept for 24 months otherwise upon cancellation you will be charged a fee reflecting a portion of promotional discounts(s) previously applied to your device(s). TELUS reserves the right to substitute an equivalent or better product without notice. Final eligibility for the offer will be determined by a TELUS representative. Cancel subscription anytime, effective at the end of the current billing period. Except in Québec where you will immediately lose access to features associated with the service. All prices do not include applicable taxes. Current regular pricing can be viewed at telus.com/smartenergy. Regular pricing is currently $12/mo. and subject to change without notice.
- Offer subject to change without notice and expires January 5, 2026. Available to residential customers who have not subscribed to TELUS SmartEnergy in the last 24 months. Customers who sign up on a month to month service agreement receive a $4/mo discount for the first 36 months, provided the eligibility requirements are met. Cancel subscription anytime, effective at the end of the current billing period. Except in Québec where you will immediately lose access to features associated with the service. All prices do not include applicable taxes. Final eligibility for the service and offers will be determined by a TELUS representative. Current regular pricing can be viewed at telus.com/smartenergy. Regular pricing is currently $12/mo. and subject to change without notice.
- Identity Theft Reimbursement Coverage is underwritten and administered by Zurich Insurance Company Ltd. Different plans have different limits, ranging from up to $25,000 for Standard, up to $100,000 for Complete and up to $1 Million for Ultimate. Up to $25,000 Stolen Funds Reimbursement available on Complete and Ultimate plans. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Review the Summary of Benefits under the Insurance Coverage (Canada) here.
- Offer includes a $30 equipment credit and one-month free subscription. Offer available to new TELUS SmartWear Security customers who have not had TELUS SmartWear Security in the past 90 days. Regular monthly rate of $15 will apply from 2nd month or $12 if customers have an active TELUS or Koodo Mobility service. If the customer cancels the service within the first 30 days the equipment must return to TELUS. Equipment can be financed on a one-year term. Remaining device balance due upon service cancellation within one year. Offers and regular pricing subject to change without notice.
- Plan requires a wearable device. Minimum system requirements apply. The Service will require connectivity between a mobile phone and the network facilities of your telecommunications service provider. In order to use the personal security service, you must have a cellular device that is connected to a telecommunications service provider, the personal security app must be running on a compatible cellular device with an eligible operating system, you must provide the personal security app with access to your location, and personal security app notifications must be enabled. Phones with an Android operating system must have battery optimization turned off for the service and mobile app to function. In order to use a personal security device to access the personal security services, you must have the personal security device with you, the personal security device must have sufficient battery life, bluetooth must be enabled on your cellular device at time of use, the device must be paired with your cellular device using bluetooth, and the personal security device must be in close proximity to the paired cellular device when a request for service is sent. When you request assistance, your location will be shared with agents at a TELUS Central Monitoring Station. The assigned agent will attempt to contact you and verify the incident. If the agent cannot reach you and / or the incident is verified, the agent will contact emergency services on your behalf and request a dispatch and an alert will be sent to your emergency contacts. Location data will be updated and stored for 30 minutes. Location data will be shared with emergency contacts and emergency services. Other profile information may be shared with emergency services to facilitate their response. If you use a personal security device, you must test the device battery and connection once a month, and replace the device before the battery loses power. As a courtesy, personal security users may be notified in the personal security app when the battery power is low, and you must act quickly to replace the device if you receive such notification.
- Offer subject to change without notice. Access data from your plan and enjoy unlimited talk and text in the US and in over 200 international destinations. Easy Roam is an optional travel feature subject to change without notice, including coverage, rates and usage allowances. See TELUS.com/travelfor destinations and more information on Easy Roam, including how to enable Easy Roam. All prices do not include applicable taxes. Voicemail notifications may not be available in all travel destinations. International Travel charges may take up to 90 days to appear on your bill depending on the destination you travel to. Note for existing customers who are changing their plan to an eligible 5G+ Complete plan: It may take up to 30 days to apply the $5 per day Easy Roam offer to your line, if applicable - if you are planning to travel in under 30 days, contact us to determine availability and eligibility for having the offer applied:telus.com/support/contact-us.
- TELUS offers a limited warranty that certified pre-owned devices purchased from TELUS shall be free of defects in materials and workmanship. For certified pre-owned devices purchased on or after October 25, 2025, this limited warranty commences on the date of purchase and either (i) ends one year from the date of purchase or (ii) continues as long as the device has an active TELUS or Koodo mobility plan. If TELUS cannot repair your eligible device (for example, due to parts or replacement device availability), TELUS may elect to provide an offer. For more information, exclusions, conditions and limitations, click here.
- One-time $35 activation fee applies to all new orders of TELUS Health Medical Alert Pendant or LivingWell Companion products.
- Offers and regular pricing are subject to change without notice. Offers available to new customers who order TELUS Health Medical Alert Pendant or LivingWell Companion Home plans. For customers signing up on a 12-month term, there is $15/month ongoing savings on TELUS Health Medical Alert (regular no term price is $80/month) and LivingWell Companion Home (regular no term price is $60/month). If you are an existing TELUS Home, Mobility or Koodo customer, you can save $10/month on either a 1-year term or month-to-month pricing on both TELUS Health Medical Alert Pendant or LivingWell Companion Home plans by using promo code THANKYOU10 when placing an order online or by phone. Total obligation starting from $455 over a year, including activation fee. A cancellation fee may apply for early termination of the service agreement, equal to $15 multiplied by the number of months remaining in the service agreement, except in Quebec, where it cannot exceed $50. Equipment must be returned in good condition upon cancellation of service, otherwise a replacement cost will be charged to the account. One-time $35 activation fee applies to all new orders of TELUS Health Mobile Medical Alert Pendant or LivingWell Companion products.