Mobility support

Device setup and management

Warranty and repairs

Warranty and repair information for mobile phones, tablets, smartwatches, smart hubs and hotspots 

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Warranty & repair information for mobile phones, tablets, smart watches & hotspots / Phone repairs at TELUS

Warranty & repair information for mobile phones, tablets, smart watches & hotspots / Android phones

Warranty & repair information for mobile phones, tablets, smart watches & hotspots / iPhone devices

Warranty & repair information for mobile phones, tablets, smart watches & hotspots / Tablets (Android)

Warranty & repair information for mobile phones, tablets, smart watches & hotspots / iPad and iPad Pro

Warranty & repair information for mobile phones, tablets, smart watches & hotspots / Smart Hubs, hotspots and Internet keys (mobile Internet devices)

Warranty & repair information for mobile phones, tablets, smart watches & hotspots / Smart Hubs

Warranty & repair information for mobile phones, tablets, smart watches & hotspots / Apple Watch

Warranty & repair information for mobile phones, tablets, smart watches & hotspots / Phone activated with an eSIM voucher?

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TELUS offers hassle-free returns, in-warranty and out-of-warranty repairs for all TELUS devices. There are no assessment charges, loaner fees¹ or add-on repair charges to have your device repaired at TELUS. Our priority is getting you reconnected as fast as we can.

For your convenience, there are now more repair locations available to you. You can visit a TELUS store² or a Mobile Klinik location for phone repair services.

Mobile Klinik is authorized by select phone manufacturers to perform repair service usually within the same day, and are backed by their own industry-leading lifetime repair warranty (parts and labour).

Find out what is covered and what to do if you have a problem with your device. Before getting started, you can check your warranty coverage and repair options. Check your warranty and locate the closest TELUS store or Mobile Klinik location [__here__](https://www.telus.com/en/mobility/services/warranty-lookup) or visit [__telus.com/CheckWarranty__](https://www.telus.com/en/mobility/services/warranty-lookup). You can also check your warranty in the My TELUS app.

##### 1. Post-paid accounts. A deposit is required for prepaid accounts. Loaner must be returned upon repair pickup.
##### 2. For Consumer Smart Hub repairs, please [contact us](https://www.telus.com/en/support/contact-us#phone) for assistance. Note: Mobile Klinik does not support Smart Hub repairs.

Warranty and repair information for your device

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Important tips for repair and warranty information for phones, tablets, mobile internet devices, hotspots and smartwatches.

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Warranty & repair information for mobile phones, tablets, smart watches & hotspots / SEO

Warranty and repair information | TELUS Support

Tips and warranty information for phones, tablets, mobile internet devices, smart hubs and watch devices.

Everything you need to know about setting up your smartphone, tablet and smartwatches on the TELUS network. 