For a limited time: save 35% on protection against identity theft¹

Yes! According to Statistics Canada, Canadians lost over $530 million to online fraud in 2022. Furthermore, 46% of Canadians report falling victim to financial fraud at some point in their lives.

No, TELUS Online Security is available to all Canadians, whether you currently have TELUS Mobility or Home Services, or have no TELUS services at all. ¹⁰ We have protected hundreds of thousands of Canadians online.

Learn how to set up your TELUS Online Security plan in this 4-step video OR visit www.telus.com/activatetos for a written 4 step guide.

If you fall victim to identity theft, we would pair you with a dedicated specialist who knows the steps that must be taken to restore your identity. They would support you from start to finish, from working with the appropriate institutions to restore affected accounts to providing advice on how to minimize the impact.

TELUS Online Security continuously monitors hard-to-find anonymous websites and forums (“the dark web”) for your personal information, which may include email addresses, passwords, and credit card numbers.  This info can be used to access your accounts or impersonate you on things like loan applications. Whenever your info is found to be exposed, we’ll notify you so that you can act before any damage is done.

You can enter the following details to be monitored:

• Up to 5 email addresses

• Up to 5 phone numbers

• Up to 5 addresses

• Your driver's license

• Your mother’s maiden name

• Up to 10 bank accounts

• Up to 10 credit cards

• Up to 5 insurance policies (e.g. provincial health card, life insurance policy)

Learn how to set up Dark Web Monitoring

We help prevent your social media accounts from being hacked by notifying you of suspicious activity and inappropriate content.

Take advantage of the Social Media Monitoring feature in your TELUS Online Security plan (Complete and Ultimate only) by linking your social media accounts (Facebook, Instagram, Twitter, YouTube and LinkedIn) to your Norton account. This feature will monitor your linked accounts and notify you of any suspicious activity, such as changes to your account settings, risky links or inappropriate content.⁵

Learn how to set up Social Media Monitoring

Our Standard, Complete, and Ultimate plans give you access to your credit score and report.⁶¹¹ We also monitor your credit file through leading bureaus to help prevent fraud, notifying you whenever there are key changes or suspicious activity. We monitor your credit, banking, and investment accounts to detect unusual activity, such as large cash withdrawals and balance transfers. If anyone has gained illegal access to your accounts, you’ll know.

Learn how to set up your Credit Monitoring