If you are changing your existing SIM card, be sure to update your My TELUS profile with your new SIM number.
Update your SIM number in My TELUS
Register or log in to My TELUS and visit the
change your SIM card
page. If you have multiple subscribers or phone numbers, follow these steps below to bring your number to TELUS:
Select the subscriber that will be swapping their SIM card
Swap your SIM card
and follow the steps on that page
Once your My TELUS profile is updated, you can set up your SIM/eSIM card by following the steps below.