Reset your Smart Hub

To get started, please select your Smart Hub model.

Note
: Performing a factory reset will reset your Smart Hub back to factory default settings and any personalized changes, such as changes to your APN settings, will be erased.

ZTE MF279

Remove the back cover of the unit
Locate the reset button. It should be on top of the battery’s location
Using a small object, such as a pin, a needle or an earring, press the reset button until the lights on the Smart Hub start flashing. You can release the pressure
The unit will reboot. The reset process will last about 2 minutes
It will reset the username and password for the network to default. Make sure to reconnect to the Wi-Fi network using the information on the label, if needed

ZTE MF288

On the right side of the unit, you will find the reset button
Using a small object, such as a pin, a needle or an earring, press the reset button until the lights on the Smart Hub start flashing. You can release the pressure
The unit will reboot. The reset process will last about 2 minutes
It will reset the username and password for the network to default. Make sure to reconnect to the Wi-Fi network using the information on the label, if needed

ZTE MF275R

Huawei B612

On the back of the unit, where you can locate all the cable connections, you will find the reset button on the right side
Using a small object, such as a pin, a needle or an earring, press the reset button until the lights on the Smart Hub start flashing. You can release the pressure
The unit will reboot. The reset process will last about 2 minutes
It will reset the username and password for the network to default. Make sure to reconnect to the Wi-Fi network using the information on the label, if needed

Did this article solve your problem?

Yes

No

Reset your Smart Hub

ZTE MF279

ZTE MF288

ZTE MF275R

Huawei B612

Did this article solve your problem?

Related articles

How to perform system updates on your Smart Hub

Step-by-step instructions to help keep your Smart Hub up-to-date.

Smart Hub batteries (ZTE models only)

Find important battery-related information for your Smart Hub.