Reset your Smart Hub
To get started, please select your Smart Hub model.
Note: Performing a factory reset will reset your Smart Hub back to factory default settings and any personalized changes, such as changes to your APN settings, will be erased.
ZTE MF279
- Remove the back cover of the unit
- Locate the reset button. It should be on top of the battery’s location
- Using a small object, such as a pin, a needle or an earring, press the reset button until the lights on the Smart Hub start flashing. You can release the pressure
- The unit will reboot. The reset process will last about 2 minutes
- It will reset the username and password for the network to default. Make sure to reconnect to the Wi-Fi network using the information on the label, if needed
ZTE MF288
- On the right side of the unit, you will find the reset button
- Using a small object, such as a pin, a needle or an earring, press the reset button until the lights on the Smart Hub start flashing. You can release the pressure
- The unit will reboot. The reset process will last about 2 minutes
- It will reset the username and password for the network to default. Make sure to reconnect to the Wi-Fi network using the information on the label, if needed
ZTE MF275R
- On the right side of the unit, lift the plastic tray that says Reset SIM
- Using a small object, such as a pin, a needle or an earring, press the reset button until the lights on the Smart Hub start flashing. You can release the pressure
- It will reset the username and password for the network to default. Make sure to reconnect to the Wi-Fi network using the information on the label, if needed
Huawei B612
- On the back of the unit, where you can locate all the cable connections, you will find the reset button on the right side
- Using a small object, such as a pin, a needle or an earring, press the reset button until the lights on the Smart Hub start flashing. You can release the pressure
- The unit will reboot. The reset process will last about 2 minutes
- It will reset the username and password for the network to default. Make sure to reconnect to the Wi-Fi network using the information on the label, if needed