What you need to know
You can send pictures or videos you take with your phone to an email address or another phone.
If you use the picture and video messaging service:
- You need data services to be enabled, MMS will not work over Wi-Fi.
- Data used by MMS is filtered through a proxy and is not chargeable while in Canada. When roaming, MMS usage is billed the same as the rest of data due to roaming partner billing differences.
- File size limit, maximum number of attachments, picture quality, and video length can vary from one device to another. Usual limits for MMS are between 600 KB and 3.5 MB per photo and 600 KB or 15 seconds per video.
Get picture & video messaging
Picture & video messaging is available as part of a rate plan or as a pay per use service.
If your rate plan includes “Unlimited Messaging”, congratulations! You can send and receive unlimited picture & video messages while you are in Canada. “Unlimited Messaging” package is already included in most TELUS rate plans.
If you do not have “Unlimited Messaging”, picture and video messages are charged per image or video sent to each recipient and are free to receive. For pricing information, please visit the texting section on TELUS Add-ons.