Learn more about our group picture and video messaging service
Group messaging is the ability to send and receive text, picture or video messages between multiple users in a group conversation using picture and video messaging.
Notes
:
Any group message, whether delivered in text or picture, is recognized as a picture and video message
Some Android phones may also support group messaging. Check your device user guide to see if group messaging is supported
When the sender composes a message, multiple recipients are selected
All of these selected recipients will receive the message
When any of the recipients with group messaging enabled replies, it will reply to all
Functionality is enabled between Android and iOS users
Group messaging is enabled by default in the
Hangouts
app for compatible devices
Android
Compatibility varies by manufacturer and device models (e.g. available on Samsung Galaxy S5 and Samsung Galaxy S7 but not on Samsung Galaxy S6. This is a manufacturer restriction.)
Android devices on software version 6.0 and up (Android Marshmallow) that have group messaging capability will have the feature on by default
iPhone
Compatible with all models on TELUS network running iOS 9.3 or newer with Carrier Bundle TELUS 24.1 or newer
The feature will be introduced and enabled by default with the rollout of the next software update
Picture and video messaging capability must be enabled for all users for group messaging to work
All users must have the group message function on their device. See below for instructions
Android
Select
Messaging
Select
More
Select
Settings
Select
More settings
Select
Multimedia messages
Select
Group conversation
Turn
On
or
Off
Note
: These steps may differ slightly depending on the make, model and software version.