My TV has no video (black screen)

What to do if one or more of your TVs display only a black screen.

While the set-top box is starting up or resetting, make sure not to touch any buttons and wait for the TV signal before handling the remote.

If you have a wired digital box, follow these steps to restore/improve your service.

Did this article solve your problem?

Yes
No

Related articles

Sun interference and its effect on TV signals

Learn why you may experience a channel blacking out at the same time every day due to a solar transit.

Blank channels

Tips on restarting your modem or digital box to restore channels.

Learn about accessibility at TELUS