Control Panel/Secondary Control Panel
Before removing the panel, make sure that your services have been successfully cancelled. Please call 1-855-255-8828 to have the panel put in test mode.
Note
: You'll need a screwdriver in addition to the equipment included in your kit.
Press the buttons on the bottom of the panel to release the panel face from the back plate. The bottom will pop out first
Unplug the white power cable from the outlet or unplug the red/black wires in the middle of the panel. De-press the grey button to remove the panel
Use your screwdriver to remove the back plate from the wall by removing the four screws
Note
: You'll need a screwdriver in addition to the equipment included in your kit.
Use your screwdriver to remove the two screws at the base of the camera
Unplug the camera from the outlet and slowly remove the cable
Note
: You'll need the following in addition to the equipment included in your kit:
Use your screwdriver to remove the small screw at the base of the camera
Unplug the camera from the outlet and slowly remove the cable
Remove the mounting plate from the wall by unscrewing the two screws
Note
: If your camera is mounted, you'll need a screwdriver in addition to the equipment in your kit.
Unplug the power cable from the outlet
If the camera is mounted, unscrew the base from the mounting bracket and then unscrew the mounting bracket from the wall
Doorbell Camera (Round and Slim)
Note
: You'll need the following in addition to the equipment included in your kit:
Turn off power to your doorbell
Using your screwdriver to remove the small screw from the bottom of the doorbell, then remove the doorbell from the mounting bracket
Unscrew the two wire contact screws to remove the wires from the doorbell
Unscrew the mounting bracket from the wall
Note
: If your camera is mounted, you'll need a screwdriver in addition to the equipment in your kit.
Carefully remove the faceplate from the back plate by slowly pulling the face plate towards you
Carefully remove the wires by depressing the white tab and gently pulling on the wire. We recommended labelling the wires as you remove them. It will make installing your new device easier
Unscrew the three screws, then remove the back plate from the wall
Smart Garage Door Controller
Note
: If your camera is mounted, you'll need a screwdriver in addition to the equipment in your kit.
Turn off power to your garage door opener
Unplug the GoControl unit from the power outlet
Unplug the wires connecting the GoControl device to your garage door opener
Unscrew the device:
If mounted from bracket, remove the screws holding the bracket to the garage door frame
If mounted to the wall or ceiling, remove the screws holding the device in place
If you haven't received the return waybill within five business days, please call us at 310-2255
If your rental equipment is not received within 28 days after cancellation, the equipment replacement charges will be applied to your bill. The charges will be credited back when the equipment is returned