You're currently in Personal Support. If you're a Business customer, visit our
Change your billing address in My TELUS
Learn how to change your address via My TELUS online or the mobile app.
Self-serve only
Please note that this is an online-only task that can easily be done using either My TELUS online or the app.
On My TELUS web:
On My TELUS mobile app:
Did this article solve your problem?
Yes
No
Related articles
Review your options for an overdue balance, including resolving payment issues and setting up a payment arrangement.
The easiest way to pay your TELUS bill is by pre-authorized payments. There are many other simple ways to pay as well.
Learn how to set up and manage pre-authorized payments on your My TELUS account so that you never have to worry about paying your bill on time.
How to change payment or profile information in My TELUS
Personal Identification Numbers (PIN) were implemented as a security measure and provide an easy way to verify customer identity when calling the Contact Centre.
Learn about accessibility at TELUS