You're currently in Personal Support. If you're a Business customer, visit our
Restarting your modem solved your distance issue
Internet troubleshooting
If you are experiencing slow speeds in certain parts of your home, you may be too far away from your modem, TELUS Boost Wi-Fi, or Wi-Fi extender. Restarting your modem can optimize the Wi-Fi connection between your device and modem, TELUS Boost Wi-Fi and Wi-Fi extender.
Should you need to restart your modem once per month or more to solve your issue, please for further assistance.
contact a TELUS technical support agent
Did this article solve your problem?
Yes
No
Learn about accessibility at TELUS