Use a login link to sign in to your My TELUS account
Don’t want to log in using your password? Get an email with a link that instantly and securely logs you in to your My TELUS account.
A login link, also called a magic link, is a URL emailed to you that instantly logs you in to your My TELUS account. It’s another secure way to access your account when you don’t want to dig up your password.
To use a login link, you must be registered for a My TELUS account and use the email associated with your account. If you haven't already, register for My TELUS first.
You can request a My TELUS login link:
To receive a login link, you must provide the username or email address associated with your My TELUS account
Select Send me a login link and a login link will be sent to your email
If you don't receive the login link email:
Check your spam folder
Confirm that you entered your email correctly, or go back to correct it
Make sure you’ve finished registering for My TELUS
If you’ve done all of the above and still didn’t get a login link email, request it to be sent again by selecting Resend email.
Using your login link to sign in to your My TELUS account is easy:
Open the login link email that was sent to you
Select the Log in now button
You’ll be automatically logged into your account
Note: Your login link can only be used once and will expire after 15 minutes. Since this link provides immediate access to your My TELUS account, we recommend you do not forward the email or link to anyone else.