When you log in on a new device or browser and are asked to provide a verification code, you are given the opportunity to trust that device. This means that the next time you log in on that device and browser, you won’t be asked for a verification code.
You can view your trusted devices at any time in the My TELUS app:
Open the My TELUS app and log in if needed
Select the
three horizontal line menu icon
Select
Contact and security settings
Select
2-step verification
Note
: We do not recommend this option for a shared or public computer, as it could expose your account to a security risk.