When you or someone else tries to log in to your My TELUS account on a new device or browser, you’ll be asked to enter a 6-digit verification code. This code will be sent to your My TELUS app on your phone.
Once you enter the correct code and log in, you can choose to trust that device so you won’t be asked for a code again on that device or browser. This will keep things simple for you, and will also ensure that you’re still protected if you or someone else logs in on another device.