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Change your login email address
Learn how to change or update your My TELUS login email address.
Log in to
Change email address
as highlighted below
You will be asked to verify your profile by sending a 6-digit code to your current login email address:
Once you validate the code, enter your new email address as seen below:
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Troubleshoot noise, static or radio interference on your Office Phone line
Follow these steps to help you determine the cause of the issue with your phone line.
Other factors impacting your wired internet speed
Troubleshoot your slow wired internet
Other factors impacting your Wi-Fi internet speed
Troubleshoot your slow Wi-Fi
Experiencing slow speeds (wired connection)
Reconnecting your Outdoor Camera (V723) to the internet
Follow the instructions to reconnect your Outdoor Camera (V723) to the internet.
Learn about accessibility at TELUS