Feel more independent at home or on the go

Keep living life on your terms with easy access to 24/7 support when you need it from TELUS Health Medical Alert.

Small, lightweight and discreet

Support that can keep up without getting in the way. Featuring the longest battery life of any medical alert device in Canada - up to six days1.

  • Reviews from verified customers

    "Excellent service."

    - Janice S., customer

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24/7 access to help - wherever life takes you

TELUS Health Medical Alert with Caregiver Mobile app

On the go and at home

Enjoy state-of-the-art fall detection2, the longest medical alert device battery life in Canada1, advanced location tracking3 and included Caregiver Mobile app.

Starting from

$50 /mo.

for existing TELUS Home and Mobility customers on a 1-year term4.

Woman and older man wearing LivingWell Companion ™ Home

LivingWell Companion® Home

At home

Keep doing the things you love at home with emergency help at the push of a button. Operates within a 600-foot radius of the included base station.

Starting from

$30 /mo.

for existing TELUS Home and Mobility customers on a 1-year term4

Woman and older man wearing LivingWell Companion ™ Home

Easy to use

Feel safer knowing you have access to help with TELUS Health Medical Alert, so you can keep doing the things you love with more peace of mind.

24/7 help

Access to assistance and trained Medical Alert Operators at the push of a button.

Sleek design

Small, lightweight and discreet support that doesn’t get in the way.

30-day satisfaction guarantee

Shop with confidence and try our devices risk-free.

Testimonials from customers and caregivers

"Anyone who has any medical or physical issues and spends any time alone would find comfort knowing that access to help is quickly available by having a TELUS Health medical alert device."
Catherine R., customer
"Good company and excellent service from TELUS Health."
Joe T, customer
"I was happy the alarm went off as soon as I fell and I got the help I needed."
Frances H., customer
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How TELUS Health Medical Alert Pendant compares to other fall detection devices

TELUS Health Medical Alert Pendant
Other medical alert devices
Largest Canadian-owned medical alert provider
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Operates on Canada’s Most Awarded Mobile Network
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Longest battery life of any mobile medical alert device in Canada1
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Caregiver Mobile app comes included
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TELUS loyalty discounts and rewards program (where available)
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Clear, up-front pricing on website
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30-day satisfaction guarantee
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Fall detection feature2
Canada-wide location tracking3
Water-resistant protection5

Senior and caregiver health resources

Learn more about senior health and caregiver wellness from TELUS Health.
Article, Jan 19, 2023

4 tips to help prevent falls & injuries in all seasons.

When a loved one is injured and has to spend time in the hospital, it can be stressful for everyone. For older adults

Read more

Woman wearing TELUS health Medical Alert
Article, Dec 6, 2022

Avoiding winter slips, falls, and injuries

Across Canada, winter weather can range from cold and wet to blustering winds…

Read more

Woman wearing TELUS Health Medical Alert
Article, Oct 12, 2022

4 simple ways to help avoid scams and stay safer online

Every day we trade our personal information for the convenience of shopping, banking, and connecting online.

Read more

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