Feel more secure at home with a medical alert bracelet or lanyard
$
30
/mo.

Feel more secure at home with a medical alert bracelet or lanyard

LivingWell Companion® Home

Starting from

$
30
/mo.

For TELUS Home and Mobility customers on a 1-year term1.

Use code 10LOYALTY

$35 activation fee applies

LivingWell Companion® Home

Starting from

$
30
/mo.

For TELUS Home and Mobility customers on a 1-year term1.

Use code 10LOYALTY

$35 activation fee applies

Enjoy more independence at home.

Having 24/7 access to help when you need it can help you feel more secure living at home. Support you can trust is just a button push away.

More secure at home

  • 24/7 access to emergency support at the push of a button
  • Use at home up to 600-ft from base station
  • Wearable on lanyard or wristband as a medical alert bracelet

Comfort in connection

  • Easy to press emergency help button
  • Water-resistant device2
  • Clear communication via base station

Testimonials from customers and caregivers

"It's very reassuring to know that he can get help in an emergency."
Gilles B., caregiver
"TELUS Health has great people who care about elders and treat them all with the most respect."
Christopher J., valued customer
"Great service, great device for the elderly with prompt help and assistance."
Jody E., valued customer
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Less worry for you and your loved ones

Access help at the push of a button offers more confidence at home.

Two-colour signal indicator light

Clearly see your device status with red and green indicator lights

Easy access button

Your device’s help button initiates two-way communication with your home base station. 

Clear communication

A medical alert operator will call through your home base station asking if you need help

Long-lasting battery 

Built in battery that’s long-lasting and will flash a red light when it needs to be replaced

Water-resistant 

You can feel confident wearing your LivingWell Companion Home device device in the shower. 

Wear it your way

Included lanyard and wristband to wear it as a medical alert bracelet.
Wear it on the provided wrist strap as a medical alert bracelet
Wear it on provided lanyard
The lanyard includes a magnetic safety quick–release clasp

How it works

Communicate with trained medical alert operators at the push of a button
STEP 1

Alert received

When the emergency button is pressed.
STEP 2

Get a call through your base station

A trained medical alert operator will call and ask if you need help via your base station’s two-way speaker. 
STEP 3

Family or friends contacted

If you ask for help or are unable to respond, the Medical Alert Operator will follow the contact instructions in your profile. 
STEP 4

Emergency services contacted

If the situation requires, the Medical Alert operator will contact emergency services. 

Choose the best medical alert device for your lifestyle

24/7 access to assistance and emergency operator
Emergency help button
2-way voice calling
Via pendant
600 ft. coverage via base station
Extended battery life3
Up to 6 days, includes charging cradle
Built-in, lasts 3-5 years
State-of-the-art fall detection feature4
-
Included Caregiver Mobile app
-
Advanced Canada-wide location tracking5
-
Multiple ways to wear
Lanyard or belt clip
Lanyard or wristband

Download your device user guide

Save or print the LivingWell Companion Home user guide for easy reference.

Keep shopping

On the go and at home

TELUS Health Medical Alert with Caregiver Mobile app
Enjoy state-of-the-art fall detection4, the longest medical alert device battery life in Canada3, advanced location tracking5 and included Caregiver Mobile app.
Starting from

$50 /mo.

for existing TELUS Home and Mobility customers on a 1-year term1.
Home screen

General Information

Using the service

Shipping and set up

Manage your account

Not sure where to begin?

Not ready to get started?