Identity theft can happen to anyone. We’re here to help you stay protected.

All Canadians, on any carrier, can stay safer with TELUS Online Security powered by Norton¹ and comprehensive protection from Canada's #1 security provider.²

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A couple relaxing on couch using tablet protected by online security, password protection and identity theft recovery.

A laptop displays the tax form on the screen with a hedgehog next to it.

Tax Season

Fraud cost Canadians over $530 million last year³

Tax season is prime time for scams and fraud — get TELUS Online Security and keep your personal information safer.

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Online security helping protect Canadians

Canada’s #1 security provider²

Protecting hundreds of thousands of Canadians online

Expert live support

We’re here for you when you need us, around the clock

Blocking 375,000 cyber threats every hour⁴

Our technology blocks more than 9 million cyber threats before they get to you

3 layers of protection helping reduce your risk of being online

We help prevent cyber threats from reaching your devices

Don’t let the wrong link put you in a corner. With our 24-hour global threat monitoring, we will help stop any attacks from reaching your devices.⁵

See how we help prevent cyber threats to your devices

A smart phone shows the identity protection screen with no unread alerts while another screen show a credit inquiry alert pop up.

We detect and alert you when you’re at greater risk

A credit check at a car dealership but you’re not even buying a car? By continuously monitoring the dark web⁶ and your financial accounts, we’ll alert you whenever we detect anything suspicious.

See how detection works

A wallet and credit card featuring a hedgehog and graphic details of identity protection.

We help you recover from identity theft

Almost half of Canadians know a victim of a data breach which often leads to identity theft.⁷ If your personal data is compromised, our team will provide you with 24/7 live support, a dedicated specialist to help restore your identity and coverage for up to $1M in related expenses, depending on your plan.⁸

See how we help protect your identity

Choose the plan that works for you

Standard

All-in-one protection for 3 devices, online privacy and your identity with up to $25,000 in Identity Theft Reimbursement Coverage⁸ and more.

/mo.⁹

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Complete

All-in-one protection for 10 devices, online privacy and your identity with up to $100,000 in Identity Theft Reimbursement Coverage⁸ and more.

/mo.⁹

/mo.

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Greatest protection

Ultimate

Our greatest all-in-one protection for 20 devices, online privacy and your identity with up to $1M in Identity Theft Reimbursement Coverage⁸ and more.

/mo.⁹

/mo.

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Compare all features

	Standard	Complete	Ultimate
Prevention
Device Security	3 devices	10 devices	20 devices
Secure VPN	3 devices	10 devices	20 devices
Password Manager
Detection
Dark Web Monitoring ⁶
Social Media Monitoring ¹⁰
Bank & Credit Card Activity Alerts ¹³
Investment Account Activity Alerts ¹³
1-Bureau Credit Score Trend ¹¹,¹²
1-Bureau Credit Report & Score ¹¹,¹²	Monthly	Daily	Daily
Credit Monitoring Alerts ¹¹	1-bureau	1-bureau	2-bureau
Recovery
Full-Service Identity Restoration
Stolen Wallet Assist
Identity Theft Reimbursement Coverage ⁸	$25,000	$100,000	$1,000,000

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Don’t just take our word for it

“It is such a wonderful service. I get notifications to help protect my identity after a bad experience with someone stealing mine in the past. I wish this was available sooner; helps my peace of mind!”

Aisha, British Columbia

Trusted by millions of
customers worldwide

Average 4.6/5 stars in 5.9k app ratings.

A mother and young child hugging next to the 4.6/5 starts with 5,900 app ratings.

Frequently asked questions

Is identity theft a large problem in Canada?

What devices and OS are protected?

How many devices can I protect?

Do I get a discount if I have other TELUS services?

Do I need to be a TELUS customer to get an Online Security plan?

How do I set up my protection once I subscribe?

More resources

Prevention

Detection

Find TELUS Online Security support articles

Recovery

Setting up your plan

We’re committed to your privacy for all our products and services. We know privacy matters to you. And that’s why it matters to us.

View our Privacy Commitment

Surf websites, not phishing scams

Starting at $10/mo. ¹⁵

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Already a TELUS customer?

View terms and conditions

No one can prevent all cybercrime or identity theft.

Activation through Norton is required.

Copyright © 2023 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners.
TELUS offers the widest selection of security services to customers across Canada, including home, business, and online security.
Canadian Anti-Fraud Centre,
https://www.antifraudcentre-centreantifraude.ca/index-eng.htm
. Retrieved March 23, 2023.
Norton Labs data, 10/1/21 to 12/31/22
Not all products, services and features are available on all devices or operating systems. System requirement information on Norton.com.
Dark Web Monitoring in the Norton 360 Basic plan (without LifeLock) defaults to monitor your email address only. Log in to your Norton account to enter more information for monitoring purposes.
2022 Norton Cyber Safety Insights Report: Special Release – Home & Family:
https://www.nortonlifelock.com/us/en/newsroom/press-kits/2022-norton-cyber-safety-insights-report-special-release-home-and-family/
The Identity Theft Reimbursement Coverage, with a limit of up to $25,000 for Basic Plus, up to $100,000 for Premium and up to $1 Million for Premium Plus, is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to LifeLock or its respective affiliates for the benefit of its Members. Please refer to the actual policies for terms, conditions, exclusions of coverage, and for the types of experts that may be covered for reimbursement of professional service fees. Experts not specified in the policies will not qualify for reimbursement jurisdictions. Review the Summary of Benefits under the Insurance Coverage (Canada)
here
.
Cancel anytime, effective at the end of the current billing period. Offer subject to change without notice. TELUS Online Security ("TOS") does not require a 2-year agreement. Regular price of TOS Complete is $20/month, and TOS Ultimate is $30/month. Regular price is subject to change without notice. New and existing TELUS mobility or home services customers (who are currently not subscribed to TOS Complete or TOS Ultimate) will receive a discount of $5/month on their Complete subscription or $10/month on their Ultimate subscription for 24 months, as long as they keep their bundled mobility or home services active. Discount will expire after 24 months from activation of TOS, and regular price will apply from month 25. Final eligibility for the services will be determined by a TELUS representative. See
full plan details
.
Does not include monitoring of chats or direct messages. May not identify all cyberbullying, explicit or illegal content or hate speech. Social Media Monitoring is only available on Facebook, Instagram, LinkedIn, Twitter and YouTube. On Facebook, Instagram and LinkedIn only account takeover feature is available. Reimbursement does not apply to identity theft loss resulting, directly or indirectly, from phishing or scams.
If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with TransUnion; and (ii) TransUnion and Equifax must be able to locate your credit file that contains sufficient credit history information. IF THESE REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM THE BUREAUS. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring will take several days to begin after your successful plan enrollment.
CreditVision credit score is based on TransUnion data. Third parties may use many different types of credit scores to assess your creditworthiness.
LifeLock does not monitor all transactions at all businesses.
Final eligibility for the services will be determined by a TELUS representative. See
full plan details
.
No one can prevent all cybercrime or identity theft. Activation through Norton is required. Dark Web Monitoring in the Norton 360 Basic plan (without LifeLock) defaults to monitor your email address only. Log in to your Norton account to enter more information for monitoring purposes. Phone alerts made during normal local business hours.

Identity theft can happen to anyone. We’re here to help you stay protected.

Identity theft can happen to anyone. We’re here to help you stay protected.

Fraud cost Canadians over $530 million last year³