Worry less and let us handle the rest

Our plans are designed to help minimize the risk of identity theft. If the worst happens, we’re there to support you every step of the way with dedicated specialists and reimbursement coverage for related expenses.1

A purple wallet and a hedgehog.

Identity theft support from start to finish1

Identity Theft Support

We’ll be with you the whole way

Where do you start if your information is stolen? We provide 24/7 live support, so you don’t have to navigate this alone. A dedicated specialist will guide you through the process until your identity is restored.


A dedicated Identity Theft Support specialist with a headset.
Identity Theft Reimbursement Coverage

Helping to reduce financial stress

46% of Canadians report they’ve fallen victim to financial fraud at some point in their lives2.  If it happens to you, we’ll cover related expenses up to $1 million, depending on your plan1, to help resolve your case. Coverage includes the cost of lawyers, experts, applications, court filings, notarizations, replacement ID cards, lost wages and more

A happy woman with her smartphone and headline Up to $1 million in coverage for related expenses.
A wallet sitting on a boardwalk park bench.
Stolen Wallet Assist

If you lose your wallet, we can help

A dedicated specialist can guide you and even help cancel or replace your credit cards, driver’s licence, social insurance cards and more.

Don’t just take our word for it

“TELUS Online Security is far superior to other firms that offer this service. It simply sits in the background doing its job! If I did have an issue, I know it would be easily and quickly resolved.”
Penny, British Columbia
Penny, British Columbia

Trusted by millions of
customers worldwide

Average 4.6 out of 5.9k app ratings.
A woman in a purple jumper sitting with a laptop and a card on her hand next to the 4.6/5 starts in 5,900 app ratings.

Frequently asked questions

More resources

We’re committed to your privacy for all our products and services. We know privacy matters to you. And that’s why it matters to us.


Surf websites, not phishing scams

Starting at $10/mo. 4

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