Keeping an eye day and night so you don’t have to

Get notified when your personal info has been detected on the dark web or if there is suspicious activity in your financial or social accounts.¹

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Protection helps keep you safe around the clock⁴

Dark Web Monitoring⁵

Got hacked? We’ve got your back

We continuously monitor the dark web⁵ and private forums for your personal and financial data. We’ll alert you if we find something there so you can take steps to help protect your vulnerable accounts.

Social Media Monitoring⁶

Scanning suspicious activities with your social media

Once you have connected your social media accounts, we’ll monitor any suspicious activity online. If your Facebook, Instagram, LinkedIn, YouTube and Twitter accounts are compromised, it will trigger an alert letting you know what we found.

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Bank and Credit Monitoring ⁷, ⁸

Keep an eye on all your finances

51% of cybercrime victims had money stolen last year.⁹ We notify you if we detect unauthorised accounts, fraudulent withdrawals, balance transfers or changes to your credit.¹⁰ Plus, enjoy greater peace of mind with credit score tracking and access to your credit reports.

A smartphone behind a hedgehog showing an Online Security Credit Inquiry Alert as well as the headline “51% of cybercrime victims had money stolen last year.

BUY NOW PAY LATER ALERTS

Monitor your payments

Worry less about fraudsters making purchases in your name. We monitor your transactions on linked financial accounts, and we'll notify you whenever payments are made with retail financing options like Buy Now Pay Later. If we detect an unauthorized transaction, you'll be the first to know.

A happy woman checking her phone with graphics of alarm clock and a dollar sign. Also a Headline “ “Buy Now Pay Later Alert: $400.95. Payment plan detected. Thank you for your feedback, Delia.”

Don’t just take our word for it

“TELUS Online Security alerted me to numerous credit checks that were being run without my consent. I was able to protect my identity immediately. Had I not had TELUS Online Security I could have incurred great damages.”

Syed, Ontario

Trusted by millions of
customers worldwide

Average 4.6/5 stars in 5.9k app ratings.

A woman in a purple jumper sitting with a laptop and a card on her hand next to the 4.6/5 starts in 5,900 app ratings.

Frequently asked questions

What is Dark Web Monitoring?

TELUS Online Security continuously monitors hard-to-find anonymous websites and forums (“the dark web”) for your personal information, which may include email addresses, passwords, and credit card numbers. This info can be used to access your accounts or impersonate you on things like loan applications. Whenever your info is found to be exposed, we’ll notify you so that you can act before any damage is done.

You can enter the following details to be monitored:

Up to 5 email addresses
Up to 5 phone numbers
Up to 5 addresses
Your driver's license
Your mother’s maiden name
Up to 10 bank accounts
Up to 10 credit cards
Up to 5 insurance policies (e.g. provincial health card, life insurance policy)

Learn how to set up Dark Web Monitoring

What does Social Media Monitoring do?

We help prevent your social media accounts from being hacked by notifying you of suspicious activity and inappropriate content.

Take advantage of the Social Media Monitoring feature in your TELUS Online Security plan (Complete and Ultimate only) by linking your social media accounts (Facebook, Instagram, Twitter, YouTube and LinkedIn) to your Norton account. This feature will monitor your linked accounts and notify you of any suspicious activity, such as changes to your account settings, risky links or inappropriate content.⁶

Learn how to set up Social Media Monitoring

How does this service monitor my credit score and financial accounts?

Our Standard, Complete, and Ultimate plans give you access to your credit score and report.⁷𝄒 ⁸ We also monitor your credit file through leading bureaus to help prevent fraud, notifying you whenever there are key changes or suspicious activity. We monitor your credit, banking, and investment accounts to detect unusual activity, such as large cash withdrawals and balance transfers. If anyone has gained illegal access to your accounts, you’ll know.

Learn how to set up your Credit Monitoring

How does the Buy Now Pay Later alert help me?

This is an additional alert to our existing transaction monitoring alerts to help prevent lender fraud.

When you finance the purchase of a product or a service under a credit purchase model that allows you to pay later, such as installment payment plans, retail financing plans, installment loans, credit card installment plans, retail credit services etc.; the Buy Now Pay Later alert feature will monitor your transactions on all your linked financial accounts and alert if purchases, transactions, cash withdrawals in large amounts, or any other unusual activity is detected.

This feature is available for Ultimate plan customers.

Learn more about how Buy Now Pay Later alerts work

How do I set up my protection once I subscribe?