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Move your TELUS Home Services

Moving doesn't have to be stressful. Here's what you'll need to know before, during, and after your move. Call to schedule your TELUS moving day.

Your TELUS moving experience
Moving with TELUS is easy
Our Moves specialist is here to help make your move as smooth as possible. They just need some information to get started.

Have this information ready when you call:

  • TELUS account number (Where to find your account number)

  • Your account PIN

  • One of the following:

    • Your date of birth, or

    • The last 3 digits of your Drivers Licence or Social Insurance Number.

  • Contact number during your move

  • Full address of where you're moving from and to (for rural addresses, please supply the rural civic or legal land description and/or the lot block and plan)

  • Preferred disconnection and connection dates

Protect your territory like never before

Get peace of mind when you secure your new home. Starting at $18 per month when you bundle SmartHome Security with your other TELUS Home Services.

Tips for a successful move

TELUS moving checklist

We know moving can be difficult so we created a general moving checklist with tips to ensure you’re prepared to move, and don’t forget anything.

Moving FAQ