Moving doesn't have to be stressful. Here's what you'll need to know before, during, and after your move. Call to schedule your TELUS moving day.
Have this information ready when you call:
TELUS account number (Where to find your account number)
Your account PIN
One of the following:
Your date of birth, or
The last 3 digits of your Drivers Licence or Social Insurance Number.
Contact number during your move
Full address of where you're moving from and to (for rural addresses, please supply the rural civic or legal land description and/or the lot block and plan)
Preferred disconnection and connection dates
Protect your territory like never before
Get 3 months of SmartHome Security for $0 on a 3-year term when you move your existing TELUS home services or when you sign up with a new TELUS Internet subscription.
Tips for a successful move
TELUS moving checklist
We know moving can be difficult so we created a general moving checklist with tips to ensure you’re prepared to move, and don’t forget anything.