Switch to TELUS and get the attention you deserve.

Feel the love right from the start as we make the switch from your current phone company to TELUS as smooth as possible. We’ll be with you every step of the way.

Why TELUS?


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Make sure you have everything you need

  1. Ensure your device balance with your current phone company is paid off.
  2. Have a valid payment card handy, along with your driver's license.
  3. The phone you want to bring to TELUS
  4. A recent phone bill from your current service provider that includes your name, address and account number.

If you want to keep your existing number, check with us first. Do not deactivate or cancel your number until the process is complete.

If everything looks good, all that's left is to switch to TELUS

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How to get started

Love your phone and number? Want to keep them when you switch to TELUS?

Do not deactivate or cancel your number until the transfer process is complete.

Check your phone compatibility on our network

Port your number

  1. Ensure your device balance with your current phone company is paid off.
  2. Have a valid payment card handy, along with two pieces of government-issued ID (e.g. passport, driver’s licence).
  3. The phone you want to bring to TELUS.
  4. A recent phone bill from your current service provider that includes your name, address and account number.

If everything looks good, all that's left is to switch to TELUS

The experts have spoken, again.

TELUS has won every major mobile network award for a second year running. Our mobile network is #1 in upload and download speeds, as well as network quality performance.

“#1 in Mobile Network Speed in Canada"
"Canada's Fastest Mobile Network"
"Highest Wireless Network Quality Performance in the West"
"Fastest Overall Download Speed Among 3 National Providers"