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- Eligible Home Services products include TELUS Internet and higher. Offers subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet service in the past 90 days. Offer includes TELUS PureFibre Gigabit Internet. From months 1-36, a $25/mo discount applies with the use of promo code “SIMPLESAVINGS”. Regular price, currently $135/mo, applies after the 36-month term. All prices do not include applicable taxes. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds.
- Offer subject to change without notice. Available to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days. One-time $70 activation charge applies to all new orders of Internet services, except orders placed on telus.com. $50 bill credit, only available to online orders of Internet on a 2-year term. Customers will get an additional $50 bill credit for new orders of TELUS Internet on a 2 year term with the redemption of promo code. Offer is available on all PureFibre internet tiers. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Bill credit will be applied upon order completion and will appear on your first bill after activation. Bill credits are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. If service is cancelled within 90 days, any credits will be reversed and the amount will be charged to you in addition to any applicable cancellation fees. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. For example, a $10 discretionary credit towards Internet service offered in BC includes $0.62 PST and $0.45 GST, meaning the credit value displayed will be $8.93. The $0.62 PST and $0.45 are captured as reductions in the amount of tax charged on your balance owing. One-time $70 activation charge applies to all new orders of Internet services, except orders placed ontelus.com. For more information and examples that apply to other home services, please visitSupport & Help Centre | TELUS.
- Based on third party testing that compared the upload and download throughput speeds of TELUS and its major competitor’s Wi-Fi 6 devices. Not available in all areas. Benefits of Wi-Fi 6 are only experienced on Wi-Fi 6 enabled devices. For more information on Wi-Fi 6 capabilities visit telus.com/WiFi.
- Individual results may vary depending on the construction materials of your home, location and configuration of your Wi-Fi modem, location and capabilities of Wi-Fi devices, number of nearby Wi-Fi networks, number of active Wi-Fi devices or other factors.
- Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS' network management practices please see telus.com/networkmanagement.
- Offers subject to change without notice. Available to residential customers who have not subscribed to TELUS Internet in the past 90 days. For customers signing up on a 24 months term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. Offer includes TELUS PureFibre Gigabit internet. From month 1–24, a $25/mo. discount applies. Regular price, currently $135/mo., applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice. Available to TELUS Mobility customers who purchase qualifying TELUS Home Services product(s), an additional $10/mo. discount will be applied to the Home Services bill for 24 months (or as long as the eligibility requirements are met). Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
- TELUS offers symmetrical speeds with the fastest upload speed of 940 Mbps in comparison to our major competitor’s fastest upload speed of 200 Mbps. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas.
- Individual results may vary depending on the construction materials of your home, location and configuration of your Wi-Fi modem, location and capabilities of Wi-Fi devices, number of nearby Wi-Fi networks, number of active Wi-Fi devices or other factors.
- Based on third party testing that compared the upload and download throughput speeds of TELUS and its major competitor’s Wi-Fi 6 devices. Not available in all areas. Benefits of Wi-Fi 6 are only experienced on Wi-Fi 6 enabled devices. For more information on Wi-Fi 6 capabilities visit telus.com/WiFi.
- Eligible customers may select the 2-hour arrival window for installation. If the technician is unable to arrive within the 2-hour arrival window, the customer will receive notification relating to the delayed arrival.
- Available to new residential customers in Alberta and British Columbia who are switching from certain other home phone, internet and/or television service providers. Please contact 1-888-811-2323 for availability and details.