Videos are slow or lag

Find out how to troubleshoot slow or lagging video.

Troubleshoot connectivity issues with my video cameras / Cameras

Are you trying to access your live video from your mobile app or through the web portal but cannot see a consistent feed? This is likely because your camera is far away from the nearest gateway router or is not connected to the Wi-Fi network properly.

Video devices that periodically disconnect from your network may not have the required bandwidth or signal strength to operate consistently.

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