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Fail to test issues with your TELUS Secure Business security system

Learn more about the possible causes of timer test issues, such as landline disconnections, power outages and other causes.

Your security system is programmed to automatically send the Monitoring station a test signal known as a Timer test. These test signals are programmed to transmit at pre-determined intervals. When our Monitoring station does not receive this test, we will contact you to advise of this missed Timer test.

Below are the possible causes and resolutions of these test issues.

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