How to swap your Smart Light Bulb

If your Smart Light Bulb came with a switch blocker, unscrew the plastic clip from the light switch, or slide the switch blocker to the side to allow the switch to be turned off.

Turn off power to the Smart Light Bulb.

Remove the light bulb from the light socket or lamp.

From the TELUS SmartHome app: i. Select from the main menu ii. Select the three dots next to the device name iii. Select to remove the old device from your list iv. Select

Follow the instructions to

install your new Smart Light Bulb

Prepare the following in a box: • The defective Smart Light Bulb and all its parts, including all accessories (ex. switch blocker hardware) • The first page of your TELUS bill or a paper with: i. Full account number ii. First and last name of the account holder iii. Phone number associated with the account

Take the sealed box to Canada Post to return to TELUS at no charge • Quote the return ID number PR142924 • Alternatively, you can visit the

Canada Post Returns Portal

and generate a label online with the policy number above.

Please request a copy of the receipt from the Canada Post agent. Retain your copy of the receipt for reference and package tracking

Prepare the following in a box:

Take the sealed box to Canada Post to return to TELUS at no charge

Please request a copy of the receipt from the Canada Post agent. Retain your copy of the receipt for reference and package tracking