Managing your services & devices

Battery replacement

Replacing the batteries for my automation devices

Replacing the batteries for my automation devices / Garage door controller tilt sensor

Replacing the batteries for my automation devices / Smart thermostat

Replacing the batteries for my automation devices / Smart door lock - Weiser Smartcode 10

Replacing the batteries for my automation devices / Smart door lock - HomeConnect 620

Are you experiencing battery issues with one or more of your automation devices? Log in to My TELUS to fix this automatically. If you need help, you can request a callback with a support representative.

SH automation devices battery issues

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Change battery of Smart door lock and other devices

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Learn how to change the batteries in your SmartHome Security devices, such as smart door lock, smart thermostat and garage door controller. 

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Replacing the batteries for my automation devices / SEO

Learn how to change the batteries in your SmartHome Security devices, such as smart door lock, smart thermostat and garage door controller.

Replacing the batteries for my automation devices | TELUS Support

Change the batteries in your SmartHome Security devices

Transferring or moving your service

Managing your notifications

Arming and managing alarms

Managing user access

Managing your panel and sensors

Managing your video cameras and clips

Managing your automation devices

Remove and reposition sensors

Self-serve only tasks