Save the $80 connection fee when you shop Mobility online.1

Save big with a Certified Pre-owned device

Shop smartphones, tablets and smartwatches that are tested to feel and work like new, all backed by a Limited Lifetime warranty. Plus, our Certified Pre-owned devices cause less carbon emissions per year compared to new ones.
Three smartphones displaying colorful angel fish wallpapers in yellow, purple and orange, arranged in an overlapping product showcase.

Why you’ll love Certified Pre‑owned devices

100% reliable

Tested to our high standards.

Latest devices

At lower prices.

Limited Lifetime warranty

Backed by TELUS.2

Money back guarantee

Returns within 30 days.3

Certified Pre-owned device conditions

Good


  • These phones are fully functional, cleaned and inspected for use.
  • They have a few minor imperfections like scuffs or scratches but are still loveable and ready to go.

Very Good


  • These phones are in excellent condition, with only minor bumps and scratches.
  • They have been thoroughly cleaned and inspected to ensure they are fully functional and ready to use.

Great


  • With only a few minor scuffs, these phones are in near-mint condition.
  • They passed our inspections with flying colours and offer exceptional value for the price.
Like-new

  • These phones were returned within their money-back guarantee period, so they are essentially new (we just can't call them that).
  • The only difference is the lower price point.

Quality you can trust

Our Certified Pre-owned devices are thoroughly tested in a facility that meets internationally recognized standards for quality, safety and environmental responsibility.
The facility currently holds the following certifications:
ISO 9001:2015 certification logo
ISO 9001:2015
Specifies requirements for a quality management system to support consistent outcomes and continual improvement.
ISO 14001:2015 certification logo
ISO 14001:2015
Sets out a framework for managing environmental responsibilities in a systematic manner.
ISO 45001:2018 certification logo
ISO 45001:2018
Provides requirements for an occupational health and safety management system to improve safety and reduce workplace risks.
R2v3 certification logo
R2v3
A globally recognized certification for responsible reuse, recycling, and data security in the electronics industry.
 

Shop Certified Pre-owned devices

Explore refurbished devices from Apple, Samsung and more. Online only. Quantities limited.

Certified Pre-owned smartphones

Assorted Certified Pre-Owned devices available from TELUS

Certified Pre-Owned Android phones

Front and back view of Samsung Galaxy S22 Ultra in burgundy.

Certified Pre-Owned Apple phones

Front and back view of iPhone 14 Pro Max in deep purple.

Your questions answered