Need a new or extra remote?

To get a replacement or second remote control compatible with your TELUS TV Digital Box or a remote compatible with your 4K PVR, HD PVR, 4K Wireless digital box or HD Wireless digital box, please call us at 1-888-811-2323.

Need a PVR or digital box?

Ensure that every TV in your home is equipped for Optik TV. You can add additional wireless boxes by contacting us . Self-install options are available for additional digital boxes.

How does installation work?

The TELUS TV Device is designed to be self-installed. Once your box arrives, all you need to do is follow a few simple instructions. Please note: Some Internet and TV services still require an on-site technician. To learn more about our flexible installation options please visit: telus.com/installation

How do I log in to the TELUS TV Mini so that I can start watching and streaming content?

To start watching TELUS content on your TELUS TV Mini, log in with your My TELUS username and password. To start watching or streaming content, simply log in to each of your subscribed to streaming services. Netflix, Disney+ and Amazon Prime apps will be pre-installed onto the device. Other apps will require you to download them via the Google Play store.

How do I install the TELUS TV Mini?

The TELUS TV Mini is designed to be self-installed. Installation instructions will be provided with the TELUS TV Mini to guide you through the setup process. When the device arrives, consult the quick install guide , safely connect the TELUS TV Mini to your TV through your TV’s HDMI port and, using the included power supply, plug the TELUS TV Mini into a wall outlet. Follow the on-screen setup instructions to start watching.

Can I return or exchange this device?

If you’re not satisfied, you can return your purchase within 30 days for an exchange or refund (conditions may apply). For full details, please refer to our return policy . Even if you've cancelled your Stream+ subscription, you can continue to use your TELUS TV Mini device to access all of the content you are subscribed to outside of TELUS.

Watch TELUS TV how you want, from anywhere in Canada

Discover TELUS TV Entertainment solutions designed for every viewing preference. Choose powerful hardware to unlock a premium, big screen experience with thousands of apps¹, voice control² and effortless search - backed by dedicated technical support and no-cost replacement options for added peace of mind. You can also watch from anywhere in Canada with the TELUS TV+ app³ on your smartphone, tablet, or streaming device.

A TV and devices displaying streaming apps, "The Last of Us," movie options, and a TELUS TV Mini beside them.

Explore the options to see what best works for you

Whether you're looking for simple streaming or a complete TV experience, we’ve got the perfect viewing experience for your home entertainment needs.

Optik TV

Stream+

Optik TV:

Go all-in with a TELUS TV Device

Front view of the TELUS TV Digital Box, a compact black device used for streaming and TV services.

Take Optik TV to the next level with the TELUS TV Device⁴, which puts live TV, your favourite streaming apps and smart features at your fingertips. Search across live TV, On Demand and 6,500 Google Play Store apps¹ at once, then jump to any channel or app in seconds with your remote or just your voice², all through one seamless interface.

Voice control and universal search

Powered by Google Assistant², you can use your voice to change a channel or search TV, streaming services and more, all at the same time.

TV screen with a TELUS Bluetooth remote and voice commands like "Hey Google, play Horrible Bosses at Netflix".

A TV screen showing the Google Play interface with featured apps like TikTok, Crave, Paramount+, Amazon Music and Spotify.

Apps, recordings and personalized profiles

Transform your TV with thousands of Google Play Store apps¹ covering everything from streaming, fitness to gaming. Plus, unlimited cloud storage keeps your recordings safe for 90 days⁵, while personalized profiles ensure everyone, including the kids, gets their own tailored experience.

The TELUS TV+ app:

Take your entertainment on‑the‑go

Download the TELUS TV+ app³ from the App Store or Google Play Store onto your smartphone, tablet, Apple TV, Fire TV and other compatible devices.

Tablet streaming a show and smartphone displaying Aurora Teagarden in the TELUS TV+ app interface.

Easy setup

Simply open the app, log in with your My TELUS credentials, then access On Demand movies and shows as well as watch included channels from anywhere in Canada.

Watch on-the-go

Use the TELUS TV+ app³ from any compatible device, phone or tablet. Plus, turn your small screen into a big screen with Chromecast and Airplay.

Get the TELUS TV+ app

Available on iOS and Android.

Optik TV subscribers also enjoy:

Thousands of On Demand titles

Browse new releases, recommendations, kids programming and more. Save your favourites to watch later. Rent or buy movies and watch on the go.

Recording on the go

Use the app to easily set and manage recordings.⁵ Search for a specific program or browse the live guide. Sync with your recordings at home so you never miss a moment.

Smartphone displaying the TELUS TV+ app interface with recorded episodes of NCIS, Ghosts, The Irrational and more.

Stream+:

Stream smarter with the mighty TELUS TV Mini

TELUS TV Mini

Transform your TV into a smart entertainment hub with our compact TV Mini.⁶ This powerful Android TV device brings Stream+, TELUS Films & Series, a wide selection of free streaming channels⁷ and thousands of Google Play apps⁸ directly to your screen—no bulky equipment required. Simply plug in and start streaming within minutes.

Small device. Powerful remote

TELUS TV Mini comes with a backlit remote control powered by Google Assistant², featuring voice control.

Fast, simple search

Easily find what you want to watch from your subscriptions with the universal voice search.

All your apps in one place

Enjoy a whole world of entertainment right on your TV with built-in access to the Google Play Store.⁸ Discover and download thousands of apps covering streaming, fitness, gaming and more, all in one place.

The TELUS TV+ app:

Take your entertainment on‑the‑go

Download the TELUS TV+ app³ from the App Store or Google Play Store onto your smartphone, tablet, Apple TV, Fire TV and other compatible devices.

Easy setup

Simply open the app, log in with your My TELUS credentials, then access On Demand movies and shows as well as watch included channels from anywhere in Canada.

Watch on-the-go

Use the TELUS TV+ app³ from any compatible device, phone or tablet. Plus, turn your small screen into a big screen with Chromecast and Airplay.

Get the TELUS TV+ app

Available on iOS and Android.

Optik TV

Stream+

Optik TV:

Go all-in with a TELUS TV Device

Voice control and universal search

Powered by Google Assistant², you can use your voice to change a channel or search TV, streaming services and more, all at the same time.

Apps, recordings and personalized profiles

The TELUS TV+ app:

Take your entertainment on‑the‑go

Download the TELUS TV+ app³ from the App Store or Google Play Store onto your smartphone, tablet, Apple TV, Fire TV and other compatible devices.

Easy setup

Simply open the app, log in with your My TELUS credentials, then access On Demand movies and shows as well as watch included channels from anywhere in Canada.

Watch on-the-go

Use the TELUS TV+ app³ from any compatible device, phone or tablet. Plus, turn your small screen into a big screen with Chromecast and Airplay.

Get the TELUS TV+ app

Available on iOS and Android.

Optik TV subscribers also enjoy:

Thousands of On Demand titles

Browse new releases, recommendations, kids programming and more. Save your favourites to watch later. Rent or buy movies and watch on the go.

Recording on the go

Use the app to easily set and manage recordings.⁵ Search for a specific program or browse the live guide. Sync with your recordings at home so you never miss a moment.

Stream+:

Stream smarter with the mighty TELUS TV Mini

TELUS TV Mini

Small device. Powerful remote

TELUS TV Mini comes with a backlit remote control powered by Google Assistant², featuring voice control.

Fast, simple search

Easily find what you want to watch from your subscriptions with the universal voice search.

All your apps in one place

The TELUS TV+ app:

Take your entertainment on‑the‑go

Download the TELUS TV+ app³ from the App Store or Google Play Store onto your smartphone, tablet, Apple TV, Fire TV and other compatible devices.

Easy setup

Simply open the app, log in with your My TELUS credentials, then access On Demand movies and shows as well as watch included channels from anywhere in Canada.

Watch on-the-go

Use the TELUS TV+ app³ from any compatible device, phone or tablet. Plus, turn your small screen into a big screen with Chromecast and Airplay.

Get the TELUS TV+ app

Available on iOS and Android.

More ways to watch Optik TV or Stream+

The TELUS TV+ app⁹ lets you watch and stream on even more devices.

Tablet and smartphone displaying a pink cockatoo and two smaller birds perched on a wire.

Tablets, smartphones and laptops

Apple TV 4K box with a sleek silver remote control.

Apple TV HD and Apple TV 4K generations 1-3

White Chromecast device and remote control featuring a minimalist design.

Chromecast with Google TV

Nvidia Shield

Sony Smart TV displaying a vibrant abstract design with shades of green and yellow.

Sony, Samsung and LG Smart TVs

Fire TV streaming stick and remote control with a compact black design and navigation buttons.

Fire TV Devices with OS6 or higher

Ready to explore your perfect entertainment bundle?

See our Optik TV packages

See our Stream+ packages

Frequently asked questions

Disponible uniquement avec certains forfaits Télé OPTIK. Nécessite un compte Google actif et un décodeur numérique Télé OPTIK compatible avec Android TV. Google Play est une marque déposée de Google LLC.
Assistant Google est une marque de commerce de Google LLC.
Tous les contenus ne sont pas offerts. L'accès au contenu offert dépend de l'abonnement au canal Télé OPTIK. L'accès mobile est réservé à l'utilisation au Canada sur certains appareils dans les zones de couverture du réseau sans fil. Des frais de transmission de données peuvent s'appliquer. Pour plus de détails, consultez
telus.com/fr/support/article/telus-tvplus-app
.
L’offre peut être modifiée sans préavis. Décodeur TELUS TV est la propriété de TELUS et est fourni en location mensuelle au prix courant de 10 $/mois. L’équipement loué doit être retourné en bon état dans les 14 jours suivant la résiliation ou l'annulation du service, faute de quoi son coût de remplacement sera facturé sur votre compte. L’équipement peut différer de l’image. Les appareils de fournisseurs tiers peuvent ne pas être compatibles. TELUS peut fournir d’autres modèles en fonction de la disponibilité ou d’autres facteurs et se réserve le droit de remplacer son appareil par un modèle équivalent ou supérieur sans préavis. Les prix affichés n’incluent pas les taxes applicables. L’admissibilité finale aux services sera déterminée par un représentant de TELUS. Vous devez télécharger l’application TELUS TV+ sur tout appareil compatible que vous apportez et utilisez. Pour plus de détails, visitez
https://www.telus.com/fr/tv/how-to-watch
. L’accès mobile ne peut être utilisé qu’au Canada, sur certains appareils et dans les zones de couverture du réseau mobile. Des frais de données peuvent s’appliquer. Pour plus de détails, veuillez consulter la page
telus.com/fr/support/article/telus-tvplus-app
.
Requires recording plan. A recording plan is included with 2 Theme Packs + 1 Premium, 1 Theme Pack + 2 Premiums, 4 Theme Packs + 1 Premium, 3 Theme Packs + 2 Premiums, 7 Theme Packs + 1 Premium and 11 Theme Packs + 2 Premiums plans. For Basics, Core and Core + 1 Premium plans, recording can be added for regular pricing, currently $10/mo and subject to change without notice. Recordings are available to watch on your TELUS TV Device or on the TELUS TV+ app on compatible devices. Recordings are only available to watch in Canada. If streaming recordings on a mobile network, regular data charges apply.
Offer and regular pricing subject to change without notice. Requires an active Google account. The customer will receive one TELUS TV Mini and one bluetooth remote with Google Assistant. The Mini requires an active Google account.Google Assistant is a trademark of Google LLC. 4K HDR compatible television required to watch 4K HDR content. Minimum system requirements apply. All prices do not include applicable taxes. Adequate signal transmission is required within the home. Equipment may not be as shown. Third party devices may not be compatible. TELUS may provide alternative models based on availability or other factors. Final eligibility for the services will be determined by a TELUS representative. The equipment is not weather proof and should not be exposed to water. On receipt, you must verify that the Mini is complete and not damaged. You must install the Mini following the provided instructions and best practices at telus.com/selfinstall, as applicable. In the event that TELUS provides support documents and/or installation guides, it is your responsibility to read them and to follow the instructions thus provided. If you perform a self-install, including a self-install of a replacement device, you assume all responsibility and risks associated with installing, configuring, using and uninstalling the equipment, software and/or applications, including the risk of any damage, loss, injury or harm that may result. TELUS is not responsible for the maintenance or repair of facilities or equipment owned by you, and does not guarantee that the Mini will operate with all television sets, remote controls, home theatre components or other audio/visual equipment. The Mini requires electrical power to operate and you acknowledge and accept that you may lose service during a power outage unless you supply, install and maintain at your own expense a battery backup power system.
Free Streaming Channels involve streaming, which requires a high rate of data usage. Data charges may apply.
Requires an active Google account and compatible Android TV enabled TELUS TV digital set top box. Google Play is a registered trademark of Google LLC.
Not all content is available. Access to available content depends on Optik TV channel subscription. Mobile access is for use in Canada only, on select devices within wireless network coverage areas. Data charges may apply. For more details, please see telus.com/en/support/article/telus-tvplus-app

Watch TELUS TV how you want, from anywhere in Canada

Explore the options to see what best works for you

Optik TV:

Go all-in with a TELUS TV Device

Voice control and universal search

Apps, recordings and personalized profiles

The TELUS TV+ app:

Take your entertainment on‑the‑go

The TELUS TV+ app:

Take your entertainment on‑the‑go

Easy setup

Watch on-the-go

Get the TELUS TV+ app

Optik TV subscribers also enjoy:

Optik TV:

Go all-in with a TELUS TV Device

Voice control and universal search

Apps, recordings and personalized profiles

The TELUS TV+ app:

Take your entertainment on‑the‑go

The TELUS TV+ app:

Take your entertainment on‑the‑go

Easy setup

Watch on-the-go

Get the TELUS TV+ app

Optik TV subscribers also enjoy:

More ways to watch Optik TV or Stream+

Ready to explore your perfect entertainment bundle?

Frequently asked questions

Voir les modalités et conditions