TELUS Home Assistant on Amazon Alexa for Optik TV

TELUS Home Assistant Skill on Amazon Alexa gives you hands-free voice control of your Optik PVR and Wireless Digital Boxes, so you can manage your entertainment experience with your voice.

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Any Amazon Alexa enabled device, including:

Don’t have an Alexa device? Find out if your phone or tablet can be enabled with the Amazon Alexa by visiting

device support

.

Once your Alexa device is set up, follow these steps to link it to TELUS Home Assistant and start using voice to control your Optik PVR and Wireless Digital Boxes.

Need help setting up your Amazon device? Visit the

Alexa device help

page.

: Keep your Optik TV box nickname short and simple. This is how you will tell Amazon which digital box to command. For example, nickname one box "Living room TV" and another "Bedroom TV" and say, "."

Try the following voice commands:

: Once you launch an app, you must use your remote to navigate.

By enabling the TELUS Home Assistant Skill on Alexa, your Smart Home Security will be connected as well, allowing you to control your Smart Home Security devices hands-free. Visit the

TELUS Home Assistant for SmartHome Security

page to learn more.

You can ask Alexa about your TELUS Mobility and Home Solutions accounts by enabling the TELUS Action. For example, ask Alexa about your bill. Visit the

TELUS Skill

page to learn more.

Below is a list of known issues with TELUS Home Assistant that we are working on resolving. If your issue is not covered below, please visit the

Neighborhood community

to share your feedback for future improvements.

: Error message while linking TELUS Home Assistant in Alexa application.

You may experience intermittent linking issues when linking with TELUS Home Assistant via the Alexa app. In the meantime, please try the following fixes for the issue:

:

While we improve this feature, please use the channel tune function: "Hey Alexa, tune to channel 101 on ‹device nickname›" or "Hey Alexa, tune to CTV on ‹device nickname›”. Alexa says “recording” while the screen may say “this program cannot be recorded” when you attempt to record on an unsubscribed channel or On Demand content.

that you cannot record On Demand content.

If your question is not covered below, please visit the

Neighborhood community

to share your feedback for future improvements.