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Notice:Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
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Notice:Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
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Getting started

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Managing your services & devices

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Learning about your services

Configuring your mobile app and web portal


  • How to rearrange my home page
  • Add the TELUS SmartHome widget to your mobile phone
  • How to set up Siri shortcuts
  • Manage multiple SmartHome accounts on your mobile app

Configuring your panel and sensors


  • How to use Partitions
  • How to use your Panel Camera
  • Enabling Scenes on your Control Panel
  • Enable or disable Sensor Activity Monitoring
  • Using your SmartHome control panel

Configuring your video cameras


  • Setting up Smart Video Alerts
  • Setting up Video Motion Detection (VMD)
  • Set up and manage your Doorbell Camera
  • Streaming your video camera footage from your Control Panel
  • Enable push button notifications on your Control Panel

Configuring your automation devices


  • Create a rule or schedule with your automation devices
  • Create a Light Group
  • Configuring a Thermostat Schedule
  • Add or edit user access and codes

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
To help us improve this website, we'd love to hear your feedback.
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Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

To help us improve this website, we'd love to hear your feedback.

About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Diversity and Inclusion

Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms

Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms

Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise

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