Performing a Factory Reset

ALCATEL PIXI 4 on Android 6.0.1

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A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

  1. Step 1/9

    From the Home screen, drag down the Notification Panel.

    The indicator is towards the top.
  2. Step 2/9

    Drag down the Quick Settings panel.

    The indicator is towards the top.
  3. Step 3/9

    Tap the Settings icon.

    The indicator is towards the top.
  4. Step 4/9

    Scroll to Backup & reset.

    The indicator is in the center.
  5. Step 5/9

    Tap Backup & reset. Before proceeding, make sure to back up all data, pictures and video you want to keep. Resetting the phone deletes all files on the device.

    The indicator is towards the left.
  6. Step 6/9

    Tap Factory data reset.

    The indicator is in the center.
  7. Step 7/9

    Tap RESET PHONE.

    The indicator is towards the bottom.
  8. Step 8/9

    Tap ERASE EVERYTHING.

    The indicator is in the center.
  9. Step 9/9
    Step 9 of 9:

    You've completed the steps!

    There are no indicators associated with this step.

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