Configuring your cellular internet/APN settings

Motorola Moto Z on Android 8.0.0

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If your device does not automatically set up your carrier's APN on the device after inserting the SIM card, you may need to manually enter your carrier's APN settings.

  1. Note: You can verify that your settings are working by turning off Wi-Fi and accessing the internet using your cellular network. If it does not work, restart your device. Often rebooting the device is necessary for new APN settings to start working.

    There are no indicators associated with this step.
  2. Step 1/19

    From the Home screen, drag down the Notification Panel.

    The indicator is towards the top.
  3. Step 2/19

    Tap the Settings icon.

    The indicator is in the top right.
  4. Step 3/19

    Tap Network & Internet.

    The indicator is in the top left.
  5. Step 4/19

    Tap Mobile network.

    The indicator is towards the left.
  6. Step 5/19

    Tap Access point names.

    The indicator is in the center.
  7. Step 6/19

    Tap the Plus Sign icon.

    Note: Some fields may populate automatically during setup

    The indicator is in the top right.
  8. Step 7/19

    Tap Name.

    Note: Enter "TELUS" and tap OK.

    The indicator is towards the top.
  9. Step 8/19

    Tap APN.

    Note: Enter "sp.telus.com" and tap OK.

    The indicator is in the center.
  10. Step 9/19

    Scroll to MMSC.

    The indicator is towards the bottom.
  11. Step 10/19

    Tap MMSC.

    Note: Enter "http://aliasredirect.net/proxy/mmsc " and tap OK.

    The indicator is towards the top.
  12. Step 11/19

    Tap MMS Proxy.

    Note: Enter mmscproxy.mobility.ca and tap OK.

    The indicator is in the center.
  13. Step 12/19

    Tap MMS Port.

    Note: Enter 8799 and tap OK.

    The indicator is in the center.
  14. Step 13/19

    Tap MCC.

    Note: Enter "302" and tap OK.

    The indicator is in the center.
  15. Step 14/19

    Tap MNC.

    Note: Enter "220" and tap OK.

    The indicator is in the center.
  16. Step 15/19

    Tap APN type.

    Note: Enter "default,supl,mms" and tap OK.

    The indicator is towards the bottom.
  17. Step 16/19

    Tap the Menu icon.

    The indicator is in the top right.
  18. Step 17/19

    Tap Save.

    The indicator is in the top right.
  19. Step 18/19

    Select your new Access Point Name.

    The indicator is in the top right.
  20. Step 19/19
    Step 19 of 19:

    You've completed the steps!

    There are no indicators associated with this step.

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